Business Solutions
English Español
SureCritic / Auto Repair / Redmond Automotive
business image

Redmond Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(142 Reviews)
50
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
50
Net Promoter Score ®

Business Details

About

Redmond Automotive Inc has provided Saginaw area customers nothing less than quality automotive repair since 1937. Redmond Automotive Inc has provided Saginaw area customers nothing less than quality automotive repair since 1937.

Categories
Auto Repair, Auto Maintenance, RV Repair
Contact
(989) 781-1800
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
7613 Gratiot Road Saginaw, MI 48609-5013
Get Directions
Redmond Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(142 Reviews)
Write a Review
Recent Reviews
SC
gravatar
Sam C.
Merrill, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
10
Great service and value
Quoted price and did what they said. No surprises. They also continue to take Master Card without additional expense that provide me with great rewards. Others now charging as much as 4%. Thank you Redmonds.
SC
gravatar
Sam C.
Merrill, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
10
Great service and value
Quoted price and did what they said. No surprises. They also continue to take Master Card without additional expense that provide me with great rewards. Others now charging as much as 4%. Thank you Redmonds.
JC
gravatar
Jesus C.
Saginaw, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/17/2022
0
Norris said “I was just going to call you”
Norris please explain to the public what happened with my vehicle under your supervision or lack there of…let’s see how honest you are about what you did and have done to rectify the situation. And what was or wasn’t done to my vehicle. You said all my paperwork had been taken with or by an employee that quit in July ‘21, but when my vehicle was finally returned and not fixed with several warnings on dash such as low oil pressure, check engine, and service vehicle lights on, you gave me back my extended service paper work, insurance papers and receipts of work I had done to vehicle prior to entering Redmond’s, all “LOST paperwork was magically returned to me. Redmond’s NEVER called me, NOT once, over the SEVERAL MONTHS that my vehicle was parked in their lot awaiting service!!! Norris, “I was just going to call you” he said this every time I came into Redmond’s to check on my vehicle. Followed by some excuse as to why nothing was being done to my vehicle. He’s real busy with other repairs more important than mine right now, my car is next in line to be worked on, the other car before me was just a pickle to do so I’ll be first in to be worked on beginning next week, week after week for months!!! No new engine VEHICLE IDENTIFICATION NUMBER was ever given to me because engine was NEVER REPLACED!!! Timing chain was altered, a new alternator and “new” used battery all in which was charged separately directly to me. As well as a bill to insurance provider in the amount of $7k+ for removal and replacement of entire engine assembly. So Norris what are you going to do to remedy this most unfortunate situation sir? I’d be most interested in what you have to offer as compensation to your negligence as supervisor at your facility, Redmond’s Auto on Gratiot Rd. Saginaw Michigan. Well sir, you have my number, let’s get something done about this mess you facilitated for most of 2021.
KS
gravatar
Keith S.
Saint Charles, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
10
Help with light bulbs
My 21 year old son went to redmonds and purchased two head light bulbs for his car. He was going to come to my house and I was going to show him how to install them. Instead the guys at Redmons helped him install them both. I think that is awesome and something you don't hear about a lot today. That saved my son a 50 mile round trip. Thanks a lot guys.
ES
Elmer S.
Saginaw, MI
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
verified customerVerified Customer
Category: Service
Spoke with Gloria. She said they always treat her well and do good by her.
Recommended
TB
Tom B.
Bay City, MI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
verified customerVerified Customer
Category: Service
Tom said he is satisfied with the service. He said he has never had a problem.
Recommended
Verified Customer
Saginaw, MI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
verified customerVerified Customer
Quick, Easy, and reasonable service
I took my car here not ever being here before and they made the process so easy. They were always reassuring to me about my car. They were pretty quick at fixing my car and always let me know every move they were going to make on my car before doing so.
Recommended
Verified Customer
Midland, MI
Chevrolet Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
verified customerVerified Customer
Mysterious noise fixed
I trust the work that was done to our car! The people went above and beyond to ensure that our vehicle was safe for our family to use. The car drives so much better now than it did before going into the shop. Thank you again!
Recommended
JS
gravatar
John S.
Saginaw, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Emergency Repairs
The best quality and professional service in our area!!!
Recommended
JS
John S.
Saginaw, MI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2021
verified customerVerified Customer
Great in and out Service
Very personnel and professional!!!
Recommended
gravatar
Valued Customer
Saginaw, MI
Ford F-550 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customerVerified Customer
Excellent customer service and thorough diagnostic work.
The staff is outstanding. Very knowledgeable and thorough.
Recommended
RP
Ron P.
Saginaw, MI
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customerVerified Customer
Category: Service
Ron said business has been very good to him and convenient.
Recommended
JG
Joe G.
Vassar, MI
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
verified customerVerified Customer
Category: Service
Joe said that they're wonderful and friendly. They got him in quick and the price was reasonable.
Recommended
RC
Raeann C.
Saginaw, MI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
verified customerVerified Customer
Great service, very friendly staff and price is right!
Great fast service with friendly staff. They work with you to make it easy to have the work done.
Recommended
PC
Pete C.
Saginaw, MI
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
verified customerVerified Customer
Category: Service
Pete said they did a good job. He likes the work they do. He took it in. They did the work. They got the vehicle back to him. Everything went nice and smooth.
Recommended
Displaying Review 1 - 15 of 142 in total
Businesses Near You
Superior Auto Repair
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(336 Reviews)
Kirk Todd's Garage
96
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(391 Reviews)
Shelton Tire And Auto
83
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(789 Reviews)
Delta Tire Auto Repair
88
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(303 Reviews)
Hub Tire
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(360 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.