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Reed's Auto Repair, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(229 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Randy Green is the owner and has over 30 years of experience as an ASE Master Tech. If you’re looking for auto repair in Freeport, IL, you’ve found us. Here at Reed's Auto Repair Inc. we work hard to earn your trust and loyalty. We know how important it is to find a Freeport car service you can rely on, so your satisfaction is our top Randy Green is the owner and has over 30 years of experience as an ASE Master Tech. If you’re looking for auto repair in Freeport, IL, you’ve found us. Here at Reed's Auto Repair Inc. we work hard to earn your trust and loyalty. We know how important it is to find a Freeport car service you can rely on, so your satisfaction is our top priority each and every day. Here at Reed's Auto Repair Inc. we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Freeport offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Freeport, we are totally confident that Reed's Auto Repair Inc. is the best option in town! ...more

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(815) 235-8070
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
50 East Monterey St Freeport, IL 61032-3347
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Reed's Auto Repair, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(229 Reviews)
Write a Review
Recent Reviews
Verified Customer
Freeport, IL
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Timely and efficient.
I waited a minimum amount of time for the oil change and service check. Only thing required was an air filter on a 9 year old car nearing 100,000 miles.
JR
Jose R.
Illinois
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
Category: Service
Jose said the business does a good job.
Recommended
CP
Carl P.
Freeport, IL
Saturn SL2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Carl said they like the good service.
Recommended
RS
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REBECCA S.
Freeport, IL
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Fixed my car efficiently and brought it back to my home the next day.
Vicky in the office is efficient and nice to work with.
DT
gravatar
DAN T.
Freeport, IL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great response to a problem
Fixed my window immediately without an appointment. Window would not come up they picked the car up from work fixed the problem returned the car back to work.
SR
Sonja R.
Ridott, IL
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Sonja said they've always been there for her. They have always done a good job
Recommended
BB
Blake B.
Freeport, IL
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Blake said they were super quick and spot on.
Recommended
DH
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DONNA H.
Freeport, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Tailpipe
Noticed tailpipe hanging down, Randy looked did a temp fix, ordered clamp, called day later to bring it in, fixed it and also replaced the other one to be safe. Always ready to help and gets it done.
JB
Jordan B.
Freeport, IL
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Jordan said they had quick service, got the problem done quickly while his fiance was at work.
Recommended
Verified Customer
Freeport, IL
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Brake work
Repair work was handled efficiently and quickly. Transportation home was very much appreciated.
CH
Christine H.
Freeport, IL
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
Category: Service
Christine said they picked up her vehicle and returned it for her. She said the service is always supportive, they have integrity, and always take good care of her.
Recommended
RL
Reid L.
Freeport, IL
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Reid stated the business is great, the customer service is great and the price is reasonable.
Recommended
DT
gravatar
DAN T.
Freeport, IL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Oil change
Made appointment had the oil changed and some other service done. Great service as usual.
TH
Tim H.
Illinois
Chevrolet Traverse
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Tim said they do a good job.
Recommended
CB
gravatar
CONNIE B.
Freeport, IL
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Excellent Service
Excellent service at a reasonable price.
Displaying Review 1 - 15 of 229 in total
Service Coupons and Posts
We love hearing that Vicky's charm and efficiency are making your experience a breeze! 🚗✨ She's truly the oil that keeps our engine running smoothly! Thanks for the awesome feedback! #TeamReeds #AutoRepairMagic
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We’re thrilled you had a smooth ride with us! 🚗💨 Fixing windows on-the-spot is our specialty, and we love to keep you rolling! Thanks for trusting us with your auto care, even at the office! #AutoGurus #CustomerCare
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We’re thrilled to hear about your experience! 🚗💨 Randy’s our superhero for those tailpipe emergencies! Thanks for trusting us to keep you safe on the road! 🔧👍 #ReedsAutoRepair #CustomerCare
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Thanks for the awesome review! 🌟 We're thrilled you enjoyed our oil change and services. Keeping your car happy is our mission (and a bit of a superhero gig, too)! 🦸‍♂️ See you next time for more auto adventures! 🚗💨 #ReedsAutoRepair #CarCare
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Thank you for the awesome review! We're thrilled our service didn't break the bank—just like your car! 🚗💰 We're here to keep you road-ready without the hefty price tag. Trust us, your vehicle will thank you! 😄 #ReedsAutoRepair #ValueAndService
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Big thanks for the awesome review! ? Randy's always ready to keep your ride in tip-top shape and bring those mechanical miracles to life! ?✨ Freeport's luckier than a tire finding a pothole! #CustomerAppreciation #ReedsAutoRepair
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Thanks for the great review! ?️ We aim to keep you cruising smoothly and limit those pit stops. Quick oil changes are our specialty—just like a well-timed pit crew! ?? #AutoCare #QuickService
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Thank you for the fantastic review! ?? Randy always has an open ear and honest advice. We're thrilled you found our work budget-friendly! Remember, your car deserves the best—just like your wallet! ?✨ #HonestyIsKey #ReedsAutoRepair
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Thank you for the shoutout! ?️? We're thrilled to hear our speedy service impressed you! We strive to keep you and your ride moving smoothly. Come back whenever you need us—no pit stops required! ? #ReedsAutoRepair #FastService
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Thank you for your fantastic review! ? We're thrilled to hear you were in and out faster than you can say "oil change!" ?️ Our friendly mechanics look forward to seeing you again. Remember, we’re just a pit stop away! #ReedsAutoRepair #OilChangeExperts
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Thank you for the stellar review! ?✨ Randy and the team are dedicated to keeping your ride in tip-top shape without making your wallet cry. We're glad you appreciate our skill set! #AutoRepair #TopNotchService
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We're thrilled to hear everything went smoothly with your front brake job! ?? We aim for seamless service and happy customers. Thanks for trusting us with your ride—your brakes will appreciate it! ?? #ReedsAutoRepair #BrakeBuddy
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We're always ready to rev up your ride! ?? Thank you for trusting us to keep your vehicle in top shape. We're just a pit stop away whenever you need us! ?? #AutoCare #WeGotYouCovered
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We’re thrilled you think we’re kind and reputable! ? At Reed's Auto Repair, we strive to treat every car (and owner) like family. Thanks for the love! ?? #ReedsAutoRepair #CustomerAppreciation
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Thanks for the kind words! ?? We're all about quick service so you can get back on the road without waiting around. Your time is precious, just like a well-tuned engine! ?️ #AutoCare #EfficiencyExperts
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Thanks for the shoutout! We pride ourselves on being more professional than a tuxedo-wearing mechanic! ?? Your trust means the world to us. We're here to keep you rolling smoothly! #ReedsAutoRepair #ProfessionalService
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Thanks for the love, Dan!⭐️ We love a last-minute oil change challenge?? Always here for speedy service⏱️? #OilChangePros #FiveStarService
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Thank you for the kind words! ? We're thrilled to hear you had a great experience with us. See you next time! #AutoRepair #CustomerSatisfaction ??
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? Randy and Vicky are quite the dynamic duo, aren't they? ? Thanks for recognizing their hard work! We're thrilled that your vehicle is back on the road. #APlusService #ReedsAutoRepair
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Thanks for the 5-star review, Jan! ⭐️ We're glad we could get you back on the road in no time. We appreciate your support! #HappyCustomers #EfficientService ?
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Thanks for the 5-star review, Connie! We're thrilled to hear you loved our service. We aim to keep your wheels rolling smoothly! ?? #HappyCustomers #AutoRepair
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? Thanks for the 5-star review, Marion! We're so glad we could get your SUV back on the road quickly and at a great price. We hope to see you again soon! #CustomerAppreciation #ReedsAutoRepair
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Thanks for the ⭐⭐⭐⭐⭐ review! ? We're thrilled to hear that you had a great experience with us. We appreciate your recommendation and look forward to helping you with your future auto needs! #HappyCustomers #AutoRepair
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Thanks so much for the 5-star review! We're thrilled to hear that you had a great experience with us. ?? We appreciate your recommendation! #BestAutoRepair #QualityService
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Thanks for the 5-star review, Dan! ? We're glad you found our service professional and timely. We look forward to assisting you in the future! #CustomerSatisfaction #AutoRepair
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? Thank you for being a loyal customer, Jan! We're glad to have earned your trust over the years. We strive to provide the best service and always keep an ear out for any concerns. Your support means the world to us! ?? #CustomerAppreciation #AutoRepair
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? Thank you for the 5-star review, Rebecca! We're glad we could "squeeze" you in and provide great service and advice! Your trust means a lot to us. ?? #CustomerAppreciation #AutoRepair
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? Thank you for the fantastic review, Dan! We're thrilled to have been of service and can't wait to see you again. #CustomerAppreciation #FiveStarReview ?
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Thanks for sticking with us since '84, Keith! We do our best to keep our customers happy and their vehicles in top shape. Randy and Dylan are rockstars, and we're lucky to have them on our team! ?? #CustomerAppreciation #AutoRepair
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? Thank you for the ⭐⭐⭐⭐⭐ review! At Reed's Auto Repair, we keep it real and keep it reasonable. Your trust in us means a lot! #HonestService #HappyCustomers ?
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Thanks for the ⭐⭐⭐⭐⭐ review, Rick! We're thrilled to hear that you found our service timely and trustworthy. We appreciate your support! ?✨ #CustomerAppreciation #AutoRepair
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? Thank you for your 5-star review! We're thrilled to hear about your positive experience with our team, especially Dylan's quick and efficient service. We appreciate your kind words and look forward to serving you again! #ReedsAutoRepair #Freeport ?
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? Thank you for the 5-star review! ? We appreciate your kind words about our friendly and efficient service! ?? #CustomerSatisfaction #AutoRepair #Freeport
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? Thank you for the 5-star review! ? We're thrilled to hear that you had an excellent experience with us and that we're the best in town! #ReedsAutoRepair #ExcellentService #BestInTown #Free
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