business image

Reeve-Smith Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,907 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Reeve-Smith Auto Repair, Volvo and BMW repair specialists, is conveniently located in Raleigh, North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Reeve-Smith Auto Repair, Volvo and BMW repair specialists, is conveniently located in Raleigh, North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(919) 876-8046

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2617 Discovery Dr Raleigh, NC 27616-1818
Reeve-Smith Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,907 Reviews)

Verified Customer
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
First time customer , Great job!
Great service, communication and wasn’t tried to be sold a service that wasn’t needed yet. Shout out to Andy. . Thanks

FP
FRED P.
Durham, NC
Volvo 245
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Appointment for 1982 240 DL wagon
Mark and his team are professional and resourceful.
For example, even though my Volvo is "vintage", Mark tracked down the needed parts and ordered them for me.
The team repaired what could be done during this visit. Of course, I will return for the subsequent repair.
I have been a satisfied customer for many years.
As always, I am very pleased.
Freddie Putney, Jr., 3-26-2026

BB
BRANDY B.
Raleigh, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2025
verified customerVerified Customer
6
Repair
Overall good experience. My only suggestion would be to call the customer prior to repairs to discuss plan and cost so they can make an informed decision.

Verified Customer
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Great service
Accurate quote. Easy scheduling and fast service. Great experience. Recommend.

LL
LUCY L.
Raleigh, NC
Volvo 940
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Miracle workers
We had a mystery leak in a fuel pump in a ‘93 940 and they methodically chased it down, mindful of cost. We are gonna make it into the 500 club!

DT
DARYL T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Service
Excellent!!!

LB
LINDA B.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Cars and repairs
Mark and staff are excellent to work with and are very accommodating on any issue.Reeves Smith has been serving our cars since the Lambdin took over the business.

SS
gravatar
STEVE S.
Knightdale, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
9
50,000 mile maintenance service
I've been bringing my Volvo's to these guys for years. They're always professional and never try to upsell services/repairs if they will not add value.
I trust them implicitly to keep my car running well.
Give them a try; you will not be disappointed.

JH
JACK H.
Youngsville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Another excellent repair experience at RS
The RS team managed to slip in our XC70 wagon for an emergency non-running condition. A quick fix and other maintenance performed and we were up and running at the end of the day. My college kids are grateful as they can head out for a camping/hiking trip this weekend. Thanks very much!!

WF
WESLEY F.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Always a good experience
The team at Reeve Smith always does a great job.

JV
JOE V.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Trustworthy and competent
Great mechanics are like great lawyers, you never want to need one but when you do, you want the best and that is how I feel about Reeves-Smith Auto Repair. I trust them and they are excellent!

LG
Lisa G.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Spoke to Lisa's husband. He said they took care of him in the same day.
Recommended

MF
gravatar
MELISSA F.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Excellent team
I feel like Mark and his team truly look after the customer. It creates a trust partnership that sometimes is difficult to find in business relationships.

Verified Customer
RALEIGH, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Excellent service & professional care
Service at RS is always professional and excellent.
Thank You

JW
JENA W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great work, great customer service
Reeve-Smith Auto Repair spent significant time searching for the specific part needed to get my car back up and running. Their communication is fantastic, and everyone I interacted with was kind and helpful.

Displaying Review 1 - 15 of 1907 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.