business image

Referral Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(368 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

In our nearly 30 years in the business of automotive repair, we've seen every vehicle and problem imaginable come through our doors. We likely know your car better than you do. Why not trust proven experts with the repairs your vehicle needs? Come by our shop and check out our prices. There are certain kinds of service that money can't In our nearly 30 years in the business of automotive repair, we've seen every vehicle and problem imaginable come through our doors. We likely know your car better than you do. Why not trust proven experts with the repairs your vehicle needs? Come by our shop and check out our prices. There are certain kinds of service that money can't buy; we know the priceless nature of our extensive experience, and it's all there at rates affordable for you. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(503) 667-4335

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
964 N E Cleveland Ave. Gresham, OR 97030
Referral Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(368 Reviews)

JE
JESTINA E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Always the best going on 5 years w/ them!
Affordable, reliable and trustworthy.
Kim B. from Referral Automotive responded on 03/28/2025 09:51 AM

Thank you, Jestina.  We really appreciate the positive feedback.  It's important to us that our customers are satified with the work we provide.  We look forward to being of service in the future.


LS
gravatar
Larry S.
Stevenson, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Service review
Very good shop very knowledgeable, timely very pleasant to work with will be making appointment for another car to bring in thank you for the service
Kim B. from Referral Automotive responded on 03/26/2025 08:31 AM

Thanks Larry.  Hope to see you again soon.


BM
gravatar
BARBARA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Repaurs
Servise great and fast
Kim B. from Referral Automotive responded on 03/25/2025 08:26 AM

Thank you, Barbara for the positive feedback.  We were happy to have been of service for your 87K checkup.  We look forward to you trusting us with any future repairs.  Thank you.


LS
LARRY S.
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Good service
Very knowledgeable, timely, helpful first time at this shop and am planning to bring another car in for some work
Kim B. from Referral Automotive responded on 03/25/2025 08:22 AM

Thank you, Larry for the positive feedback.  We appreciate you and your business.  We look forward to being of service in the future.


MS
MICHELE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Excellent service, they went the extra mile.
They addressed my concerns quickly and got me in for service right away. The price they quoted was exactly what I paid. They even went the extra mile to point out other problems another shop hadn't noticed before. All staff was friendly, knowledgeable and addressed safety concerns about my vehicle. Will continue my business with these folks!
Kim B. from Referral Automotive responded on 03/25/2025 08:19 AM

Thank you, Michelle for the positive review.  We appreciate you and your business, and hope to be of service in the future. 


MB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
The best shop around.
Took care of our Honda Accord in a timely and budget friendly manner.
Kim B. from Referral Automotive responded on 03/20/2025 11:00 AM

Thank you, Mark for the positive feedback.  We appreciate you and your continued business.  We hope to be of service in the future.


RH
RON H.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/17/2025
verified customerVerified Customer
9
Thanks
Awesome service. Appreciate that they are willing to work with the customer. Family atmosphere is a plus.
Kim B. from Referral Automotive responded on 03/17/2025 10:28 AM

Thank you, Ron for the positive feedback.  We appreciate you and your business and hope to be of service in the future.


RS
ROBERT S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Happy customer
I have take my vehicles to Referral Auto for a long time now. I won't go anywhere else. They're honest and they care.
Kim B. from Referral Automotive responded on 03/17/2025 10:37 AM

Thank you, Robert for the positive feedback.  We appreciate you and your business and hope that we can continue to be of service in the future.


AB
ANTHONY B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Quick and Pain-free
Amazing work done here. Never been a bad experience, even for people I refer there. The OBD scan tool they use pinpoints everything for them to get the job done and out on the road.

Longest wait time I’ve had to wait was maybe 3 hours for them to get the part and maybe an hour after that.

They have everything! I’ve had anything from tire rotations, alignments, brakes, to plugged solenoids.

Fun people to talk to and get to know. 100% trust them if I ever need something major done.
Kim B. from Referral Automotive responded on 03/07/2025 11:50 AM

Thank you, Anthony for the positive feedback.  We appreciate you and your continued business.  We hope to be of servicie again in the future.


SP
SHAUNA P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great service
I came in for a second opinion. A previous mechanic told me the head gasket was bad. Joey figured out it was a water pump that was spewing antifreeze into the engine compartment. He fixed it in a day and saved me a ton of money
Kim B. from Referral Automotive responded on 03/07/2025 11:13 AM

Thank you, Shauna for the positive feedback.  We appreciate you and your business, and hope that we will be able to be of service again in the future.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
9
Great business!
I don’t know what it is but those FMP/FVP parts used on my vehicle must have given it 50 more horsepower! Thanks again for leaving me satisfied again!
Kim B. from Referral Automotive responded on 03/06/2025 08:29 AM

Thank you for the positive feedback.  We aim to please and we always use quality parts from FMP/FVP. More horsepower.  Wow!


BM
BRANDON M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Car genie's
These guys did what two other shops couldn't fix. Now my car no longer squeals, and it was at an amazing price

AM
gravatar
Alyxandria M.
Beaverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
10
No gimmicks, just top tier service.
If honesty were a car, this shop would be a luxury model with all the bells and whistles. Seriously, this place is the gold standard of mechanic shops—honest, helpful, and downright exceptional. You’d have better luck finding a unicorn than a better shop in the state (or maybe even the country). The owner genuinely cares about getting you back on the road without leaving your wallet stranded on the side of it. He’s not just fair; he’s practically a wizard at finding the best price for your repairs.

The mechanics and staff? Absolute gems. They’re knowledgeable, friendly, and make you feel like part of the family—minus the awkward holiday dinners. Speaking of family, this is a true family-owned business, and it shows in how they treat every customer like a long-lost cousin. If your car needs love, this is the place to go. Five stars, two thumbs up, and a heartfelt vroom-vroom of approval!
Kim B. from Referral Automotive responded on 02/26/2025 09:04 AM

Wow!  Alyxandria, what an amazing second review.  We are are beyond pleased.  Thank you for your glowing feedback.  We are blushing.  Sounds like you might just have become one of our new "lifers."  With 30+ years of experience, we welcome you to the Referral family with open arms.  Joey is doing an excellent job of running the shop for us, and with our long time tech Aaron, they are killing it. Thank you. Thank you. Thank you!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Where Honesty, Integrity and Customer Service matters!
Referral automotive where honesty, integrity, customer service, is their way of life, it's who they ARE! 😀 Not to mention the fact top quality service technicians at an extremely reasonable price. Go there once and you'll be hooked for a lifetime. Thank you Joey, Kimn and Team... You guys are AWESOME 👍
Kim B. from Referral Automotive responded on 02/26/2025 08:36 AM

Wow!  Thank you Keivin!  We are blushing.  Such awesome feedback.  We TRULY appreciate you and your continued business.  It's wonderful builing relationships with such great people.  You are one of them.  Thank you again!


AM
ALYXANDRIA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Don't go anywhere else!!!!!
I went and got 3 different estimates, the highest was $8900, the cheapest was $500..... until I came here. My fix was under $300. He even came in on his day off to help get it fixed. I will recommend this shop to anyone & bring all my mechanical issues to them for the rest of my life.
Kim B. from Referral Automotive responded on 02/24/2025 09:59 AM

Thank you, Alyxandria for such positive feedback  We were happy to be of assistance to you you and look forward to being of service in the future.


Displaying Review 1 - 15 of 368 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.