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Reid's Tire & Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(241 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Brooks, OR, you’ve found us. Here at Reid's Tire & Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Brooks car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Brooks, OR, you’ve found us. Here at Reid's Tire & Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Brooks car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(503) 390-6351

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4790 Brooklake Rd NE Brooks, OR 97305
Reid's Tire & Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(241 Reviews)

LY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Best Automotive Service
Reid's Tire and Automotive is the best place I've ever found for auto and tire service. Every employee, including the owner, are professional, friendly ethical and sincerely want the best for their customers. My new Mercedes GLE only goes to Reid's - not the dealership! I'm an older gentleman who has many years dealing with automotive issues, and Reid's is the best I've ever found. You won't be disappointed!
Jaime G. from Reid's Tire & Automotive responded on 12/21/2024 09:32 AM

We appreciate you taking the time to share your experience! It’s always wonderful to hear that our team’s dedication and expertise have made such a positive impact. Your Mercedes GLE must feel right at home here considering it has such a devoted caretaker. If only cars could talk, right? We’re grateful for your trust in us and look forward to keeping your ride in tip-top shape.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
New tires and alignment
I Called gave them tire size needed. They got them ordered and set an appointment for install and alignment the very next day. Quik and easy, straight to the point. No BS.
Jaime G. from Reid's Tire & Automotive responded on 12/21/2024 09:32 AM

We appreciate your feedback and are glad to hear that you found our service quick and straightforward. We believe in getting you back on the road without unnecessary detours. If only the same could be said about rush hour traffic! We're here for any future tire needs or automotive adventures you have in mind.


DS
Dennis S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Friendly and Thorough Service
Staff are so friendly and courteous. Service is excellent.
Jaime G. from Reid's Tire & Automotive responded on 12/11/2024 09:32 AM

We're glad to hear that you had a positive experience with our team! A friendly smile can make a world of difference, and it sounds like our staff delivered just that. We take pride in providing excellent service, and your feedback reinforces our efforts. Here’s to many more friendly encounters and smooth rides!


TC
Tom C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Maintenance
I depend on Reid’s Auto because I trust their work and I know I will be charged a fair price

And they treat me like family
Jaime G. from Reid's Tire & Automotive responded on 12/07/2024 09:32 AM

We appreciate your trust in us and are glad to hear you feel like part of the family! It's our mission to deliver both quality work and fair prices, but we also believe that a bit of warmth goes a long way. If you ever need anything, don't hesitate to swing by; we're always here to help!


RK
Rich K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Safety First
I needed to clean the carpet under the driver's seat of my truck and could not get the seat's bolts loose enough to remove the seat and do the job. Since the truck was due for an oil change, I thought the crew at Reid's could loosen the bolts and then I could remove the seat, clean the carpet and reinstall the seat tightening the bolts. Great idea in my head. Reid's had a far better idea; they would loosen the bolts, remove the seat, clean the carpet and then reinstall the seat tightening the bolts correctly for safety. This is why, even though they listen to me, they know when to ignore me and just get on with what they do best, taking care of my truck and me. Thanks as always gang!
Jaime G. from Reid's Tire & Automotive responded on 11/23/2024 09:32 AM

It's always nice to hear from someone who knows when to hand the wheel over to the professionals! We're glad our team could take your great idea and make it even better – sometimes, it’s just a matter of knowing when to say, "Let me handle that." Keeping your truck in tip-top shape (and that carpet spotless) is our priority, and it sounds like we hit the mark this time. Your trust in us means a lot, and we’ll keep working hard to earn it with every visit!


BW
Bob W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Great honest service!
Super happy,, the team at Reids always does it right!
Jaime G. from Reid's Tire & Automotive responded on 11/02/2024 09:32 AM

It's great to hear that the team at Reid's Tire & Automotive consistently hits the mark! We take pride in our work, and it's customers like you who make all the effort worthwhile. Your satisfaction is our fuel, so we’ll keep the good work rolling—just like your tires!


MM
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Michael M.
Albany, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Everybody's very kind and professional
I have been dealing with this business for quite some time and if I keep going back that means they doing something right I'm happy with the price and I'm happy with the work they do.
Jaime G. from Reid's Tire & Automotive responded on 10/31/2024 09:32 AM

It sounds like we've hit the sweet spot for you! We appreciate your continued trust in us—it’s truly a compliment when customers keep coming back. We're committed to providing quality work without breaking the bank, so hearing that we're getting it right means a lot. If there’s anything more we can do to keep that happiness rolling, just let us know!


RK
Rich K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
Great Service
Oil change for my daughter's car and then a 75,000 mile check...when Reid's may attention to our cars we benefit. Thanks for making sure we are on the road and safe.
Jaime G. from Reid's Tire & Automotive responded on 10/24/2024 09:33 AM

We appreciate you sharing your positive experience! It's great to hear that our attention to detail is helping keep your daughter’s car safe and sound. After all, every car deserves a little TLC, especially at the milestone of 75,000 miles. If vehicles could talk, we’re sure yours would have a lot to say about being pampered at Reid's. Safe travels ahead!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
Graat
Did a Great work and really friendly
Jaime G. from Reid's Tire & Automotive responded on 10/19/2024 09:33 AM

We're really glad to hear that you had a positive experience with us! It's always our goal to offer not just great service but also a friendly atmosphere—after all, who wants to deal with frowny mechanics? If there’s anything else we can help you with in the future, just give us a shout!


RK
Rich K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
Not the Car, the Trailer & the Car
I doubt there isn't anything the folks at Reid's can't do. I decided to install/fix the interior lights in my enclosed trailer. I lasted ten minutes, called the shop and asked if they would do the job. They jumped right on it, scheduling me when they were also going to perform an oil change on the Subaru. Wow. It was a win all the way round. With a little creativity and mutual scheduling, I was able to get two things accomplished. Thanks a million Reid's...another day, another item off the list.
Jaime G. from Reid's Tire & Automotive responded on 10/19/2024 09:33 AM

We appreciate you taking the time to share your experience. It sounds like you hit the jackpot with our scheduling skills! Tackling trailer lights can be like running a marathon, and we're glad we could help turn that into a quick sprint instead. We'll always strive to have that little extra creativity to get things done—like a two-for-one special without the price tag. Glad to help cross another task off your list!


KR
Keith R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2024
verified customerVerified Customer
10
Great work as always!
My daughter came down from Seattle this weekend made it to the Brooks exchange and broke down. Jaime was able to take her in Monday and have her car ready to go on Tuesday! Rush the job as she needed to be back in Seattle on Tuesday night. Very thankful very good company. Do not hesitate to take your rig there. I know it’s a place to go.
Jaime G. from Reid's Tire & Automotive responded on 10/16/2024 09:32 AM

We appreciate your feedback and are glad we could help get your daughter's car back on the road in time for her Seattle adventure. We know how important it is to keep those travel plans on track—especially when there's a timeline involved. It sounds like Jaime worked some magic to ensure everything was fixed in no time! If there’s ever a need for another pit stop, we’ll be here with open arms and a toolkit ready to go. Drive safe!


LY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2024
verified customerVerified Customer
10
Tire Replacement
Best customer service available. For several years I have used Reid's Tire & Automotive for my vehicles. This is the first time for tires. As with the automotive service, I'll never go anywhere else.
Jaime G. from Reid's Tire & Automotive responded on 10/15/2024 09:32 AM

We appreciate your loyalty and are glad to hear that our customer service continues to impress! It sounds like you've turned into quite the regular here, and we're delighted to add tires to your Reid's experience. We promise to keep delivering the same top-notch service you’ve come to expect—after all, nobody likes a flat tire (unless it’s the one that gets you a new set of stylish ones). Thanks for trusting us with your vehicles!


LC
Linda C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Very nice
They were very professional and treated me with the utmost respect. I will recommend them to my friends and family.
Jaime G. from Reid's Tire & Automotive responded on 10/12/2024 09:33 AM

We appreciate your kind words and are glad to hear that our team made a positive impression! It's wonderful to know that you felt respected and well taken care of during your visit. Recommendations from satisfied customers like you are the highest compliment we can receive, so thank you for sharing the love! We're always here to ensure you and your friends and family get the top-notch service you deserve.


EG
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Elliot G.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Alignment on a Jeep Gladiator
The Jeep was starting to wonder a lot and wanting to go towards the right so time for an alignment and Reid's was recommended. Jeep is now back to driving the way it should on the highway and backroads.
Jaime G. from Reid's Tire & Automotive responded on 10/09/2024 09:34 AM

We're happy to hear that your Jeep is back on the straight and narrow! Sounds like it was taking a little detour on its own adventure before we got our hands on it. It's great to know we've got your ride performing like a champ on both the highway and backroads. If it ever tries to wander off again, you know where to find us. Enjoy the drive!


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Robert
Hillsboro, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
10
Very professional and do excellent work.
Every vehicle I've taken in they got it repaired very quickly.
Jaime G. from Reid's Tire & Automotive responded on 10/04/2024 09:33 AM

We appreciate your feedback! It’s great to hear that we’ve been able to get your vehicles back on the road faster than a squirrel on espresso. Quick repairs are what we aim for, and we're glad our efforts are hitting the mark. Looking forward to keeping your rides in top shape!


Displaying Review 1 - 15 of 241 in total
Service Coupons and Posts
Thank you for the kind words! We're glad our team could help you stop on a dime—your safety is our priority! 🚗💨 We'll be here whenever you need a brake (or any repair)! #BrakeForSafety #ReidsTireAndAutomotive
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Thank you for the fantastic review! ? Honesty and respect are our fuel! We're thrilled you had a great experience. If your car ever needs a pit stop, you know where to find us! ?? #CustomerAppreciation #ReidsTireAndAuto
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? We're blushing! Thanks for the kind words! At Reid's, we believe in top-notch service and speedy fixes, all while keeping your best interest at heart. ?? Your support fuels our passion! #ReidsTireAndAutomotive #CustomerAppreciation
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We love keeping your truck in tip-top shape! ?✨ Knowing you trust us for your daily rides gives us peace of mind too! Thanks for being part of the Reid's family! ? #CustomerAppreciation #YourTrustMatters
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Thank you for the glowing review! ? We're thrilled to help keep your car in top shape without breaking the bank. Your trust means the world to us, and we're always here to keep your ride running smoothly! ?? #CustomerCare #ReidsTireAndAutomotive
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We appreciate the love! ❤️ Great service is our aim, and we're thrilled to hit the mark! ?? Thank you for choosing Reid's Tire & Automotive. We’re always here to keep you rolling! #AutoCare #CustomerAppreciation
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Thanks for cruising by, Stephanie! ? We're grateful for your support and are delighted to keep your vehicles running smoothly. Drive by anytime! ?️? #CustomerAppreciation #AutoCare
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Hey there! Thank you for the amazing 5-star review! We're delighted to be your go-to for all things auto! We truly appreciate your continued support and trust. ?? #CustomerAppreciation #ReidsTireandAuto
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Thanks for the 5-star review, Stephanie! We're glad we could squeeze you in and keep you on the road. We've got your back for all your car needs! ??#CustomerAppreciation #ReidsTireAndAuto
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We're thrilled to hear about your positive experience at Reid's Tire & Automotive! ?? Thank you for your support and for recommending us! We appreciate your service and loyalty. #CustomerSatisfaction #TireExperts
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review! We're thrilled to hear you had a great experience with us. Our team works hard to deliver top-notch service. We hope to see you again soon! #CustomerAppreciation #FiveStarService ?
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Thanks for the 5-star review! We're thrilled to hear about your positive experience. Honesty and great prices are our specialty. ?? #CustomerAppreciation #ReidsTireAndAutomotive
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? Thank you for the amazing 5-star review! We're thrilled to have provided you with a fair estimate, timely service, and friendly assistance. ? Your satisfaction is our priority! #CustomerAppreciation #FastService #FriendlyStaff #ACRepair #BrooksAB
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Thanks for the kind words, Lisa! ? We're so glad you found us and that we could help you and your family with your car needs. #TrustTheExperts #ReidsTireAndAutomotive #Brooks
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We're proud to provide top-notch service to our customers! ? Everyone at Reid's Tire & Automotive in #Brooks worked hard to get our customer in and out quickly and safely. ?️ #HappyCustomer #AutoRepair #CustomerService ???
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Thanks for the kind words, Rich! ? We're glad we could help you and your family. #ReidsTire #Brooks #Automotive #SafetyFirst
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Thanks for the great review, Justin! ? We're so glad you chose Reid's Tire & Automotive for your truck needs. We'll always be here to help with fast, professional service. #ReidsTire #Brooks
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