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Ridge Road Imports

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,487 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

We have been in business since 1987. Auto sales and service, specializing in imports. We have been in business since 1987. Auto sales and service, specializing in imports.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(607) 533-4787

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2025 E Shore Dr Lansing, NY 14882
Ridge Road Imports' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,487 Reviews)

CR
carol r.
Lansing, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Needed a new battery. My car was taken care of within a couple of hours. Staff are knowledgeable and friendly.My experience was
My experience was EXCELLENT. I was treated with respect and given great, prompt service. They kept in touch and also picked me up after my car was fixed.

Verified Customer
Lansing, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
8
Fixed!
Grateful to have my Airmatic ride repaired quickly and a bit under estimate.

AM
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Anna M.
Brooktondale, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Wonderful experience
TJ and Elliot were such a pleasure to work with from start to finish. Buying a car can be an overwhelming experience but they made it fun and enjoyable. They went out of their way to accommodate me and talk me through the options. I highly recommend giving Ridge Road your business!

JM
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Jaydn M.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great service
I appreciate the warm, knowledgeable energy of the staff.

DL
dina l.
Lansing, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Top notch service from start to finish!
Bob is just amazing. Was so kind and clear in his communications. I knew he would take good care of my car. He’s the kind of guy you trust from word one. That is a rare thing to find in a mechanic. And the owner, Elliott, is equally top notch. They are both such caring individuals and genuine to the core. As someone who is new to the area, I’m thrilled to have found a place I can go to for trustworthy and reliable service.

MP
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Marcelle P.
Trumansburg, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Great
Great service by very nice people!

KE
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Kirsten E.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent Service
The band is back together! The garage was quick and thorough -- caught a secondary problem during a routine upkeep visit, and have established enough trust with us that I knew we needed what he said we needed! Even got a quick friendly hello from Elliot during his busy afternoon.

Verified Customer
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Inspection
Convenient scheduling, Fast appointment excellent work

TR
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Tony R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great place !!
Honest and fair. Garage is clean. People are super nice !

VH
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Vivian H.
King Ferry, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Review Details
When I called asking about getting a new battery, Elliott said they could provide a replacement. I drove to Ridge Road and a new battery was installed almost immediately. Wonderful service by polite, skilled and helpful mechanics.

CB
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Cheryl B.
Spencer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
These guys are great! They stand by what you purchase!!
I have total trust in this business.

Verified Customer
Ithaca, NY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/27/2025
verified customerVerified Customer
5
Very expensive
They fixed stuff good but expensive
Elliot B., Owner from Ridge Road Imports responded on 01/28/2025 06:22 AM

Hi Mohamed , We spent an hour to diagnose the problem with your vehicle and added coolant. if you had the repair completed the diag fee would not have been applied. No shop works for free and our labor rate of $108.00 is considerably lower than most shops . No one works for free and I would assume you do not as well. 

Ridge Road Imports
Elliot B., Owner from Ridge Road Imports responded on 01/28/2025 06:25 AM

We spent an hour to diagnose the problem with your vehicle and added coolant. if you had the repair completed the diag fee would not have been applied. No shop works for free and our labor rate of $108.00 is considerably lower than most shops . No one works for free and I would assume you do not as well. 

 

Ridge Road Imports

Ridge Road Imports

HC
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Hal C.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Excellent Service
Robert is great. He patiently described the issues with my car both before the work was done and after. Ridge is our (my wife and my) go-to auto service provider.

MP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Highly Rrcommend!!
The shop guys are great at this location. Robert is thorough and honest. He even followed up a week after he did work on my Tacoma to make sure everything was going well. I will be taking my truck to these guys for years to come.

MR
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Mary R.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Great service.
Always great service at Ridge Road Imports. Thank you.
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