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Rite Way Auto Repair Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(424 Reviews)
25
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
25
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Terre Haute, IN, you’ve found us. Here at Rite Way Auto Repair Inc, we work hard to earn your trust and loyalty. We know how important it is to find a Terre Haute car service you can rely on, so your satisfaction is our top priority every day. That’s why we provide all repairs major and minor except If you’re looking for auto repair in Terre Haute, IN, you’ve found us. Here at Rite Way Auto Repair Inc, we work hard to earn your trust and loyalty. We know how important it is to find a Terre Haute car service you can rely on, so your satisfaction is our top priority every day. That’s why we provide all repairs major and minor except tire replacement. ...more

Categories
Auto Maintenance, Auto Repair, Transmission Repair
Contact
(812) 917-0077

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1701 Wabash Ave Terre Haute, IN 47807
Rite Way Auto Repair Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(424 Reviews)

CM
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Cindy M.
Brazil, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2025
verified customerVerified Customer
9
Car repair
Very pleased with the visit and the service
Tom P., owner from Rite Way Auto Repair Inc responded on 02/11/2025 09:38 AM

We're glad to hear you had a positive experience with us! Providing top-notch service is what we strive for, and it's great to know we hit the mark during your visit. If there's anything that can take your experience from good to great, feel free to let us know. Your feedback is like fuel to our engine!


CH
Cole H.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Cole said quick service and very friendly.
Recommended
Tom P., owner from Rite Way Auto Repair Inc responded on 02/11/2025 09:38 AM

We appreciate the shout-out for our quick service and friendly team—it's great to know we hit the mark for you! We aim to get you back on the road faster than you can say "oil change." Your support keeps our engines running smoothly, so thanks for choosing Rite Way Auto Repair Inc.


BH
Bill H.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Thomas at rite way is a straight shooter
I've used their services on three different cars for different things ranging from routine maintenance to repairs and I've never been disappointed. It's affordable too!
Tom P., owner from Rite Way Auto Repair Inc responded on 02/01/2025 09:40 AM

We appreciate your continued trust in us for all your automotive needs! It sounds like you've taken us through quite the road trip with those different cars. We're glad to hear that our service has kept your vehicles running smoothly and your wallet happy. If you ever need anything else, just give us a shout—after all, the only surprise we like is when customers come back with a new car!


DD
Don D.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Don said his vehicle is running fine and they had the best price.
Recommended
Tom P., owner from Rite Way Auto Repair Inc responded on 02/01/2025 09:40 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that your vehicle is running smoothly and that you found our prices to be the best in town. We're always here to make sure your car keeps purring along, hopefully without any surprise hiccups. If there's anything else we can assist you with, don't hesitate to reach out!


NH
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Nacey & David H.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Rite way Auto
Fast and friendly service with the best prices in town!
Tom P., owner from Rite Way Auto Repair Inc responded on 01/24/2025 09:37 AM

We appreciate your shout-out for our fast and friendly service! It looks like you found our prices a little too good to be true—our secret’s safe with you. We're here to keep your car running smoothly without breaking the bank. Your support means a lot to us!


AW
Alisha W.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Alisha said they gave a lot of information over the phone. She said they were nice and professional. They gave her ride and picked her back up. She says they helped a lot and she appreciates their work.
Recommended
Tom P., owner from Rite Way Auto Repair Inc responded on 01/14/2025 09:36 AM

We’re glad to hear that our team was able to provide you with all the information you needed, Alisha. We aim to be as friendly as your favorite barista, just without the coffee stains! It’s wonderful that you appreciated the ride service too; nothing like adding a little extra convenience to your day. If there's anything else we can assist you with, just let us know. Happy driving!


JA
Joi A.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Joi said she has had no problems with whatever they fixed.
Recommended
Tom P., owner from Rite Way Auto Repair Inc responded on 01/04/2025 09:36 AM

We're pleased to hear that your vehicle is running smoothly after our repairs. There’s nothing quite like the sound of a well-functioning engine—like music to our ears! If anything ever comes up, you know where to find us. Safe travels on the open road ahead!


SS
Samantha S.
Marshall, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Samantha said the service was prompt. She says she received help and they took care of the problem.
Recommended
Tom P., owner from Rite Way Auto Repair Inc responded on 12/17/2024 09:39 AM

We appreciate you taking the time to share your experience! It's great to know that our team could help you promptly and address the problem. We strive for speedy service, but we promise not to break any land-speed records in the process! Your support means a lot to us.


SA
Sam A.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
Category: Service
Sam said they did a good job.
Recommended
Tom P., owner from Rite Way Auto Repair Inc responded on 12/04/2024 01:53 PM

We're glad to hear you think we did a good job! It’s always great to know our efforts hit the mark. If there’s ever anything specific you loved about the service, feel free to share. We like to celebrate our wins—it's like having a small team cheer!


AA
Abdul A.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
Category: Service
Abdul said they were quick, fast.
Recommended
Tom P., owner from Rite Way Auto Repair Inc responded on 12/04/2024 01:58 PM

We're glad to hear that you found our service quick and efficient. We aim to get you back on the road without a detour through the land of waiting rooms. If you need anything else, you know where to find us!


TM
Tim M.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
verified customerVerified Customer
Category: Service
Tim said they're great. He's been there before and they're extremely honest and not as costly as other places. They're really good and he recommends them to anybody he can.
Recommended

LL
Larry L.
Marshall, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2024
verified customerVerified Customer
Category: Service
Larry said they do a great job and he takes all the vehicles there.
Recommended

DP
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Donald P.
Terre Haute, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2023
0
Not happy!!
They will rip you off beware past and future customers!!

KS
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Kevin S.
Terre Haute, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2023
0
Charged for repair didn't need
I was told my cam solenoids was going out so they replaced them. Two weeks later start having the same problem. Come to find out it was my O2 sensors which was an inexpensive repair! That's not honesty! Will not go back!!

CJ
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Carl J.
Terre Haute, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2023
0
Very disappointed!!
I've been a customer for 5 years and now I wonder how many times I've been lied to and paid for repairs I really didn't need!! Last week I took my car in to rite-way auto for valve cover gasket leak. It cost me at around $468 The next day my car was still leaking oil. At that time he told me that I need valve covers in which they should have told me that in the first place. So the owner said it'd be another $468 for the covers.. I wanted to trust him because I've been going to him for 5 years, but part of me wanted to get a second opinion so I did.. let me also mention that before I took my car in to them for the gaskets repair, my engine light wasn't on, but now it is, and they told me it's because I'm going to need a timing chain($1800). I got a second opinion and they told me that the oil was not coming from my valve covers and that they only replaced 1, not both! The front gasket not the back one! Also, the engine light was on because my bank 2 sensor was unplugged ??. I didn't need a timing chain! He said that Rite-way should have seen that when they replace the 1 valve cover, unless it was done deliberately! Now it makes me wonder all the money I've spent up until now, if I really needed those repairs? Was the repairs caused by negligence?? I'm happy to say that my car is fixed now and it cost me as little as $274.. As far as everything else goes I'm talking to people to see what I can do about the stress the time and money spent that wasn't necessary.. Passed and future customers you should be aware and always get a second opinion so guys like this won't continue to rip off people for their hard-earned money they need to provide for their families..Now that's genuine honesty..
Service Coupons and Posts
Thank you for the glowing review! 🌟 We're thrilled to hear your truck got the royal treatment during its oil change! 🚚💧 We’re here to keep your ride smooth and your wallet happy. See you next time for more truck TLC! #RiteWayAuto #TruckLove
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Thanks for the stellar review! ?✨ We're thrilled you had a speedy and clean experience with us. Keeping your Silverado in top shape (and clean!) is our mission. Next time, let’s keep those tires shining too! ? #RiteWayAuto #SharpAndClean
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We're thrilled to hear you trust us with all your repairs! ?✨ Oil changes to axles, we’ve got you covered—RITE the first time, every time! Thanks for the shoutout to Tom and the team. We appreciate your loyalty! #AutoCare #RiteWayAutoRepair
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