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Riverview Shell Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(780 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
4%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Riverview Shell Service Center is your local auto shop serving the WOODBRIDGE, VA area. Give us a call for your automotive needs. Riverview Shell Service Center is your local auto shop serving the WOODBRIDGE, VA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(703) 494-7747
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12522 Gordon Blvd Woodbridge, VA 22192-2657
Get Directions
Riverview Shell Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(780 Reviews)
Write a Review
Recent Reviews
RT
Robert T.
Fairfax Station, VA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Robert said they were very helpful. He got in and out quickly. They have a relatively comfortable waiting room, he will go back again.
Recommended
Verified Customer
Occoquan, VA
Ford Mustang Mach-E
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Inspection
Inspection completed in very timely manner
RC
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ROGER C.
Occoquan, VA
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Customer & Repair Care
I been coming to this station for 5 years and the customer service, and technical experts has been top blocks in my book. They always try to work you in their busy schedule, if possible. Friendly atmosphere, coffee, WiFi and TV, if you like to wait. They give excellent mechanical service and advice on your repair, as well as, timely repair and ddiagnostics. If they can't fix your problem they'll let you know before starting. Oh, and prices are better than a dealership!
LP
Leonel P.
Silver Spring, MD
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Leonel stated that the customer service was great and suggested to keep up the great work.
Recommended
JB
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JAMES B.
Occoquan, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Inspection
Called the day before and dropped off my vehicle in the morning for an inspection and check for any other maintenance.

Prompt, friendly service, and ready a few hours later even after one minor “repair.”
BL
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BONNIE L.
Woodbridge, VA
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Very nice and professional and very helpful.
Me and my family have been coming here a long time.They very polite ,explain everything and show you the problems.Very reasonable and honest.Bonnie
JT
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JOHN T.
Lorton, VA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Inspection
Prompt courteous service.
RB
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RICK B.
Lorton, VA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Excellent service!
The Service Manager, Ms. Emila, is always pleasant and helpful. She got our oil change done in short order. Keep up the good work!
CC
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CRAIG C.
Occoquan, VA
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Emergency repairs
The team and service is always excellent! I had a significant problem with one of my tires just before a major snowstorm. The team repaired the tire immediately before the storm and with low cost of $25.00. I am very happy customer who will return again to my neighborhood service station. Thank you again Craig
RB
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RICK B.
Lorton, VA
INFINITI Q60 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
The station looks great and super job!
The service manager and the staff did a fine job. Thank you for the good customer service.
Verified Customer
Woodbridge, VA
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Oil change
Customer service is great, always friendly and knowledgeable.
JT
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JOHN T.
Lorton, VA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Bulb replacement and oil change
Riverview Shell Service Center‘s customer service was superb. I did. It have a scheduled appointment but the quickly got me in and provided excellent and timely service. I highly recommend this place for all your vehicle needs.
TP
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TIM P.
Fairfax Station, VA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2024
verified customerVerified Customer
10
Transmission service
Excellent price and service!
RC
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ROGER C.
Occoquan, VA
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Small Business, but Excellent Service
The best service station around! I becoming here for 6 years. I had nothing but great customer service, friendly people, and stellar mechanical skill/service.
Verified Customer
Occoquan, VA
Ford C-Max Energi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Prompt Service
Had a flat. Took care of it quickly.
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