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Road Runner Wrecker Service

Average Score
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(10 Reviews)
33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
33
Net Promoter Score ®

Business Details

About

Road Runner Wrecker Service provides mobile truck repair services and in-shop services for the Fairfax County and Loudoun County areas. Regardless of your issue, Road Runner has the mobile diesel mechanics to get you back on the road immediately. We will do everything we can to repair your truck on the spot, without having to tow your Road Runner Wrecker Service provides mobile truck repair services and in-shop services for the Fairfax County and Loudoun County areas. Regardless of your issue, Road Runner has the mobile diesel mechanics to get you back on the road immediately. We will do everything we can to repair your truck on the spot, without having to tow your vehicle. ...more

Categories
Diesel Services, Tire Sales and Repair, Repair Shop
Contact
(703) 450-7555
Opening in 19 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
19431 Samuels Mill Ct Leesburg, VA 20175
Road Runner Wrecker Service's Reviews
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(10 Reviews)

JA
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Jared A.
Fort George G Meade, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2024
10
The most fun I had all day
After a long day of packing, driving, and then waiting HOURS for a different company to provide roadside assistance, we were able to get ahold of Michael from Leesburg Roadrunner. He showed up on time and made the whole experience from that point enjoyable. Very friendly, very knowledgeable, and enthusiastic to get the job done, the right way. Felt like i called a friend to come pick me up, would recommend him 10 out of 10 to anyone!

MC
MARIO C.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2024
verified customerVerified Customer
10
Great people! Very attentive
⭐⭐⭐⭐⭐
Quick, professional truck inspection service. Knowledgeable staff and efficient process. Highly recommend!

AS
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Abby S.
Martinsburg, WV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/22/2024
0
Predatory Towing
Unethical, unprofessional and predatory towing company. Because of this, I would never even recommend them for towing even if you need a tow. They towed my car because there was no sticker on the plate because the DMV didn’t send one with my current and up to date registration. They don’t care because all they are concerned with is making a profit any way they can get it.
Hannah B. from Road Runner Wrecker Service responded on 02/26/2024 05:39 AM

Abby, again I am disappointed that you continue to seek out places to write reviews, make comments on our social media, etc. I will again explain to you: You were towed for being improperly parked on private property that enforces for the exact violation that you state in your review. It is up to the discretion of the authorized persons (such as owners, management, HOA, etc.) on this private property to deem what is a violation, not us. We are contracted with them to enforce the violations. 

I encourage you to look at the 4.9 rating we have on Google, look at our website and look at the awards we have won for community service, roadway safety, and more. We have been in business for 32 years and have been open 24/7/365, never closing once. We are not a predatory company and we do not lie, cheat, or steal. 

Our staff has spent a lot of time trying to help you understand but you are not satisfied with any response. You were wrong and you just need to stop. Continuing to write poor reviews will not change the outcome or our decision on your tow.


HB
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Hannah B.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2024
10
Offers everything!
Offers VA state inspections, PM service, alignments, and mobile repair in addition to their repair shop in Leesburg... always a great experience!

DO
DENIS O.
Lovettsville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2023
verified customerVerified Customer
10
Fast, Simple, & Satisfied
Front Desk was quick to assist me, and I was in and out! Couldn’t be happier:)

LA
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LARRY A.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2023
verified customerVerified Customer
10
Above and beyond
What a fantastic find! We needed towing And repair on our motorhome. These folks took excellent care of us in a very tight timeframe. And I’ve never seen such sparkling clean equipment and garage. From the tow truck driver to service manager to mechanics and ladies at the front desk - just excellent service!
Hannah B. from Road Runner Wrecker Service responded on 04/17/2023 05:38 AM

Larry, 

Thank you for this FANTASTIC review! We are so glad that you were able to enjoy our facility. We are proud of our group and our headquarters. It means so much that you took the time to write this review, and we are so glad we could provide you with exceptional service! 


Verified Customer
Ford F-550 Super Duty
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/10/2023
verified customerVerified Customer
0
Grease all over truck and half way washed
After truck was washed there was greased smear all over the drivers side of truck. Passenger side of cab and windshield was not washed a little more attention would be appreciated

Verified Customer
Front Royal, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2023
verified customerVerified Customer
0
Terrible mechanic shop and tow company
Unethical and crooks.

SS
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SUSAN S.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2022
verified customerVerified Customer
10
Conte Bolden is fantastic. You are lucky to have him.
Conte Bolden is fantastic. You are lucky to have him.

ES
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Ed S.
Chevrolet Forward Control
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2020
verified customerVerified Customer
Great towing bad Mecanic
Tom is one of hardest working people and one of the good down to earth people denis is easy going and caring and will do anything to help you and after having a Mecanic that wasn’t to good along comes Michael low and saved the day thanks to These three men we made it home safely
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