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Roam Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(83 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
4.0
ReScore Average

Business Details

About

Local veteran owned and operated repair facility. Specializing in all aspects of automotive repair, service, and maintenance. Local veteran owned and operated repair facility. Specializing in all aspects of automotive repair, service, and maintenance.

Categories
Auto Repair, Diesel Services, Import Auto Repair
Contact
(906) 387-5900

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
E9594 Prospect St Munising, MI 49862
Roam Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(83 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
verified customerVerified Customer
First visit
After another repair facility in town referred me to Roam, I must say I am impressed. My vehicle needs major frame/unibody work and these guys are up for the challenge, when others told me the car was basically junk at this point. Making an investment that is pretty much the value of my vehicle or more, they made a very through inspection and laid out my options and all the costs. I went back the next day with more questions and they were just as helpful. I find them to be professional and I feel confident they can do this project. We have a repair plan in place and work will begin in a few weeks.
Recommended

KJ
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Keena J.
Au Train, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
verified customerVerified Customer
Tire sensor replacement
ROAM Automotive takes very good care of their customers, keeping them appraised of progress on the vehicle repairs.
Recommended

KV
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Kent V.
Wetmore, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2018
verified customerVerified Customer
They do good work
You guys are always polite and responsive. I ask questions and I get clear answers regarding what my vehicle needs and the estimated cost. You definitely stand by your work.
Recommended

LH
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Lisa H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2018
verified customerVerified Customer
Friendly and knowledgeable employees
It's nice that they pick up and drop off vehicle from work place.
Recommended

DT
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Dan T.
Marquette, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2018
verified customerVerified Customer
Can do attitude!
I called to have my wife’s car looked at while she was at work. Roam brought their computer to her job and figured out what was going on right away!
Recommended

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
verified customerVerified Customer
Pre trip inspection.
I thought I would wait until I returned from my 5000 mile trip to Colorado. Before I left I took my truck in for a pre-trip inspection. The guys at roam fixed a few minor items and gave me a green light to travel on. The vehicle ran flawlessly, both on the highway as well as miles from nowhere. I am delighted to say that if you plan to roam out in no mans land then have your vehicle checked by the fine folks at ROAM Automotive before you leave. And yes I had a great time.
Recommended

JC
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Joe C.
Norton Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
verified customerVerified Customer
Great Work!
My vehicle was picked up, worked on, completed exactly as described, and returned all as expected! The guys at ROAM even caught a couple of items that would have cost me a lot more money down the road if they were put off. Awesome work!
Recommended

NL
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Nathan L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
verified customerVerified Customer
Worth the 8 hour drive!
If you're going to have someone do something for you, it's always best to have someone do it who loves what they do. I bring my car up from Toledo because I know Roam Auto will do great work.
Recommended

SM
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Steve M.
Wetmore, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
verified customerVerified Customer
Love the bathroom...
Not done yet...
Recommended

MV
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Mr./Ms. V.
Au Train, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/24/2017
verified customerVerified Customer
VSI
guys can you call me Monday have a few ??????????????????????
Recommended
TJ L., Owner from Roam Automotive responded on 09/24/2017 06:32 PM

Thanks for the 4 star rating  but, why not 5 stars??????
Your review doesn't quite explain! Ha ha ?

Feel free to reach out to us any time with questions. We are available Mon-Fri 9am - 5pm, and at all times on Facebook messenger or email roamauto@gmail.com

We'll plan to reach out on Monday and hope we can answer your questions. 

T.J. Lassila - Owner
Roam Automotive
Munising, MI 49862
www.RoamAuto.com
B 1-906-387-5900

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2017
verified customerVerified Customer
unbeatable service
I am not sure how many times I have taken my vehicles to Roam auto for service. At least a dozen, maybe more. They have provided on time, professional service at competitive prices. I drive my truck with confidence because of the service they provide. These are good solid folks, family oriented and honest as they come. As an added bonus they also have a good sense of humor; lol. What is there not to like.
Recommended

RG
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Rod G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2017
verified customerVerified Customer
2004 Explorer
The guys did a great job identifying areas of concern on this vehicle, and giving me the estimates I needed to hear. I love the use of technology, and would recommend them anytime.
Recommended

AG
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Armin G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2017
verified customerVerified Customer
The place feels like family when you leave you know you came to the right place.
Great diagnostics, coupled with a clear, understandable explanation of what needs to be done followed up by first class workmanship. No point in going anywhere else.
Recommended
TJ L., Owner from Roam Automotive responded on 04/05/2017 10:27 AM

Thanks for the kind words Armin!! We really appreciate your business and loyalty.

T.J. Lassila - Owner
Roam Automotive
Munising, MI 49862
www.RoamAuto.com
B 1-906-387-5900

SB
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Stan B.
Munising, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2017
verified customerVerified Customer
Great shop
Repairs were completed quickly and efficiently. Repairs are always explained and I never feel pressured by the staff. Very friendly.
Recommended

VJ
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Veronica J.
Munising, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2017
verified customerVerified Customer
Always gets out car taken care of right away.
Thanks Roam!
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