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Robby's Auto Service & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,884 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
2.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Here at Robby's Auto Service & Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair Poway offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Robby's Auto Service & Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair Poway offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(858) 748-6672

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
13919 Poway Rd # E Poway, CA 92064-4860
Robby's Auto Service & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,884 Reviews)

BT
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Brien T.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service!
The only matter that concerns me is the left turn signal works but still has a rapid pulse when in use. I will monitor the signal and let you know if it goes out.

Verified Customer
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
F150
I really appreciate the commitment and professionalism Manny took to determine why my vehicle wouldn’t pass California smog. I had taken it to 2 separate mechanics which failed to determine the cause. After much difficulty and bringing in specialized equipment he was able to finally give me an answer. I would highly recommend Robby’s to others.
The Team from Robby's Auto Service & Repair responded on 04/15/2025 10:35 AM

We're glad to hear that Manny was able to uncover the mystery behind your smog woes. Thank you for recommending us! Safe driving on those California roads!


GJ
Gary J.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Gary said he's been going there for over 30 years and he's gotten great service, they're good people.
Recommended
The Team from Robby's Auto Service & Repair responded on 04/07/2025 09:38 AM

Wow, over 30 years! That's practically a lifetime of car care, and we're glad to have been a part of your journey. It's great to hear that our team has made a positive impression along the way. Here's to many more years of keeping your ride running smoothly, and hopefully, without any surprise detours. We appreciate your loyalty and trust in us!


GF
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Gayle F.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Above and Beyond
As they have many times before, Manny and his team recently went above and beyond to solve a bothersome problem with my car. You are in the best hands here!
The Team from Robby's Auto Service & Repair responded on 03/30/2025 09:39 AM

We appreciate your fantastic feedback! It's always our goal to go the extra mile – or should I say, the extra oil change – for our customers. We're glad to hear Manny and the team knocked it out of the park with your car problem. Your trust means the world to us, and we're proud to be the best hands in town! Keep those wheels turning smoothly.


Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great Service
I've gone to Robby's for over 20 years. I've never been disappointed. Good people and service.
The Team from Robby's Auto Service & Repair responded on 03/17/2025 09:38 AM

We appreciate you taking the time to share your experience! It sounds like you've been part of the Robby's family longer than some of our tools. It's great to know that our team has consistently met your expectations over the years. Here’s to many more years of reliable service and good times ahead!


DF
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Dona F.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
10
Another excellent experience at Robby’s Auto
Brought my car in for usual service & had to replace a front end parts. As always, Manny & staff took excellent care of me and my vehicle. They’re always honest and reputable. I won’t go anywhere else for automotive care. I HIGHLY recommend them!
The Team from Robby's Auto Service & Repair responded on 03/16/2025 09:38 AM

We're glad to hear that you had a positive experience with us! It's fantastic to know Manny and the team were able to keep your vehicle running smoothly without any surprises. Honesty and reliability are our middle names (well, sort of). We appreciate your trust in us and your recommendation to others. Your car is in good hands here—after all, we take pride in making sure our customers leave with a smile, even if their wallets are a little lighter! Safe driving!


GD
Gary D.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great experience!
First time with these folk and we’ll be using them exclusively from now on. Helped us get an older car running good again and we couldn’t be happier. Nice people to deal with as well.
The Team from Robby's Auto Service & Repair responded on 03/14/2025 09:39 AM

We're glad to hear that your first experience with us was a positive one! It's great to know that we've put some pep back in the step of your older car. We're all about good vibes and good rides around here, and it sounds like we hit the mark. Looking forward to keeping that car running smoothly for you in the future!


VL
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Valerie L.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Would not take my car anywhere else!!
Helpful, kind, competent 👍
The Team from Robby's Auto Service & Repair responded on 03/13/2025 09:38 AM

We appreciate you taking the time to share your experience! It’s great to hear that our team could lend a helping hand while keeping things friendly and professional. We always aim to have the right mix of kindness and competence. If your vehicle ever needs anything else, you know where to find us!


DP
Dean P.
Ramona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Love coming here
I scheduled oil change ahead of time as I had to wait. In and out so quick. I never hesitate coming because they are always so nice and I know my car is in good hands.
The Team from Robby's Auto Service & Repair responded on 03/09/2025 10:38 AM

It’s fantastic to hear that your oil change was as quick as a rabbit on roller skates! We aim to keep things running smoothly and make your wait as pleasant as possible. Knowing that you feel your car is in good hands is the ultimate compliment for us. We appreciate you choosing us for your car care needs and look forward to keeping you and your vehicle happy on the road!


BL
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Bonnie L.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Robbys Service
Manny was so helpful to my husband and I. The service is outstanding.
The Team from Robby's Auto Service & Repair responded on 03/04/2025 04:35 PM

We're delighted to hear that you and your husband had such a positive experience! Manny definitely knows how to provide top-notch service, and it sounds like he was in his element. We appreciate your kind words and your trust in us for your auto service needs. It's customers like you that keep us rolling!


AL
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Andrea L.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Great customer Servise
Once again Robby's did a fantastic job with checking me in and completing my service request. It was fast service, it was good service. I always enjoy visiting this location for car service
The Team from Robby's Auto Service & Repair responded on 03/03/2025 09:36 AM

It's great to hear that your experience at Robby's Auto Service & Repair hit all the right notes! Fast and good service is the sweet spot we aim for, and we're glad you seem to think so too. It sounds like your car is living its best life after a visit with us. We're always here to keep those wheels turning smoothly.


PG
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Patty G.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service
Another great job by the crew at Robby’s. We are so fortunate to have them here in Poway. Honest, reliable, and very professional. They are the best!
The Team from Robby's Auto Service & Repair responded on 03/01/2025 09:40 AM

We truly appreciate your kind words about our team! It's fantastic to know that you consider us honest, reliable, and professional—it’s what we aim for every day. We're glad to be a part of the Poway community and to provide you with service that keeps your vehicle running smoothly. Here’s to more great jobs in the future!


CF
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Chris F.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
9
Best auto repair in the area.
Thank you, Manny and team for quickly identifying my problem and getting my car back out to me at a reasonable cost.
The Team from Robby's Auto Service & Repair responded on 03/01/2025 09:40 AM

We appreciate your positive feedback! It's fantastic to hear that our team was able to quickly pinpoint the issue with your car and get it back to you without breaking the bank. Our mission is to keep you rolling without the roadblocks. If your car ever decides to play coy again, you know where to find us. Wishing you smooth travels ahead!


DG
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Deb G.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Remarkable business
This place is excellent for taking care of all your mechanical needs. Fast, friendly service with a wealth of experience. Very reasonable rates. Manny took the time to investigate all my concerns and charged me the minimal amount even though I am quite sure it took him longer to diagnose. You will not be disappointed. Truly a remarkable business!
The Team from Robby's Auto Service & Repair responded on 02/24/2025 09:38 AM

We're glad to hear that you had a fantastic experience with us! It's always our goal to make sure our customers drive away happy and with a little more knowledge about their vehicles. Manny certainly has a knack for turning car troubles into car tales, and we're pleased you found our rates reasonable, especially after all that expert detective work! Thanks for being a remarkable customer yourself; we appreciate your trust in us!


MM
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Myron M.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great Service (as usual)
I’ve been taking my car to Robby’s for many years. I like the friendly atmosphere and the excellent service. I started taking my car there because I was not happy with the dealership’s high prices for maintenance and the recommendations for service that I didn’t need. Robby’s is honest and the people there are helpful.
The Team from Robby's Auto Service & Repair responded on 02/24/2025 09:38 AM

It's wonderful to hear that you've found a home for your car with us over the years. We like to think of ourselves as the friendly neighbor in the auto service neighborhood—always ready to lend a helping hand without any surprise visits to your wallet. Honesty and helpfulness are the fuel that drives us, and it's great to know we've been hitting the mark for you. Here’s to many more miles together on the road ahead!

Service Coupons and Posts
🚚🔧 Big rigs need love too! We're thrilled we could revive your 2002 diesel and keep you in the loop during the process. Thanks for the trust and the great recommendation! We're always here to tackle those truck troubles! #AutoRepair #HappyCustomer
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Thanks for the kind words! 😄 We're thrilled to hear you had a smooth ride with us, even after that pesky tire trouble! 🚗💨 Manny is dedicated to keeping the good vibes rolling. We’re here for all your auto needs! #RobbysAutoService #TrustTheExperts
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Thanks for the shoutout! 🚗💨 We're thrilled you enjoyed our service! We aim to keep your ride running smoother than your Monday morning coffee. ☕️ Ready when you are for your next visit! #CarCare #HappyCustomers
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Thanks for the kind words! At Robby's, we believe every car deserves a spa day. ?✨ No matter the issue, we’re here to make sure you’re back on the road with a smile! #AutoCare #RobbysService
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Thank you for the glowing review! ? We're thrilled to hear our family tradition continues. Honesty is our policy (and it’s not just for show)! We're here to keep your ride safe. See you next time! ? #TrustworthyService #FamilyTradition
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Thanks for the trust, and cheers to many more miles together! ?? #Grateful #FiveStars
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Thanks for the trust, Paul! Our mission is to provide top-notch service without the upsell pressure. We're thrilled to be your go-to auto mechanic for 30 years! ?? #CustomerSatisfaction #RobbyAutoService
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Thanks for the awesome review, Leonard! ⭐️ We're glad to hear you're happy with our prompt and thorough service. ?? Looking forward to seeing you again! #HappyCustomer #Robby'sAuto
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We're thrilled to have been your trusted mechanic for 29 years! ? Thank you for the kind words, and we're committed to keeping your car in top shape! ? #CustomerAppreciation #Robby'sAutoService
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? We're so glad we could help you out, and we're thrilled to hear that you felt like part of the family! Thanks, Colleen, for the rave review! We'll always be here to lend a hand. #CustomerAppreciation #RavingReview
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? We're thrilled to hear that you've been pleased with our service, Mary Ann! ? Your confidence means so much to us. Thank you for choosing Robby's Auto Service & Repair! #CustomerSatisfaction #AutoRepair
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?? Thank you for your kind words! We're thrilled to have earned your trust for 20 years. Here's to many more years of keeping your family safe on the road! #CustomerService #CarCare
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Thanks for giving us a try, Lisa! We're glad we could help alleviate your car service anxiety. We're here to give you peace of mind with top-notch service! ?? #CustomerSatisfaction #RobbyRocks
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Thank you for your ⭐⭐⭐⭐⭐ review! We appreciate your kind words and continued support ?? #CustomerAppreciation #RobbyAutoService #Poway
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? Thank you for the kind words! ? We're glad you trust us with all your cars ??, from vintage beauties to modern rides. ⚙️ Fast turn around and reasonable prices are what we strive for. ? We appreciate your support! ? #Robby'sAutoService #
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????? Thank you for your amazing review! We're thrilled to have earned your trust with our honest service. ? It's our pleasure to go above and beyond for you, even if it means saving you money. We're here to make sure your car gets the best care possible
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Thanks for the kind words, Richard! ? We're glad you had a great experience with us. #RobbyAutoService #Poway #Honest #Fair
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Thanks for the kind words, Gayle! ? We're so glad you trust us with your car and that you're so loyal. We appreciate your referrals too! #RobbyAuto #Poway #AutoRepair #HonestService
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Thank you, Dona! ? We are so glad you trust us with your car care. We strive to provide excellent service and quality work. #RobbyAuto #Poway #FamilyAtmosphere #QualityService
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We're so glad you had a great experience with us, Jessica! ? We take pride in providing excellent service and customer care. Thanks for recommending us! #RobbyAuto #Poway #CarCare
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Thank you for your kind words, Barb! ? We are so glad you had a great experience with us at Robby's Auto Service & Repair. #RobbyAuto #Poway #AutoRepair #HappyCustomer
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Thanks, Daniel! ? We're glad you're happy with the work we did. #RobbyAutoService #Poway #AutoRepair ?
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We're so glad to hear that you had a great experience with us! ? We strive to provide excellent service every time and are happy to hear that we achieved that. #RobbyAutoRepair #Poway
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Thanks for your loyalty, Yuri! We're so glad you've been satisfied with our service for years. ? #RobbyAutoService #Poway
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Thanks for the kind words, Daniel! ? We're glad you're happy with our work! #RobbyAutoService #Poway
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Thanks for the great review, Richard! We appreciate your kind words and are glad you had a great experience with us. #RobbyAutoService #Poway #?????
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Thanks for the great review, Lisa! We're so glad you had a great experience with us at Robby's Auto Service & Repair. ?? #Poway #AutoRepair #CustomerSatisfaction
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Thanks for the kind words, Kelly! We take pride in being honest and reliable. #RobbyAuto #Poway
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Thanks for the kind words, Larry! ? We're so glad you've been happy with our service and repair. #RobbyAutoService #Poway
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Thanks for the kind words, Jennifer! We're so glad you've been coming to us since you moved to #Poway. We strive to provide honest, fair, and quick service with stellar customer service. ? #RobbyAutoService #AutoRepair #Poway
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Thanks for the kind words, Kyle! We're proud to be the best in the West ??? #Poway #RobbyAutoService #AutoRepair
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Thanks for the kind words, Cristofer! ? We're glad we could save you money over the years. #RobbyAutoService #Poway
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Thanks for the kind words, Bill! We're glad you had a great experience at Robby's Auto Service & Repair. ?? #Poway #AutoRepair #CustomerSatisfaction
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Thanks for the kind words, Tracy! We're glad you had a great experience at Robby's Auto Service & Repair. ?? #Poway #AutoRepair #CustomerService
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Thanks for the kind words, William! ?We're so glad you had a great experience at Robby's Auto Service & Repair! #Poway #RobbyAutoService #HappyCustomer
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?? #Robby's #Poway "Robby's = ?? care/service! #Robby's #Poway"
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Thanks for your loyalty, David! We're proud to have served you for 30 years. ?? #RobbyAutoService #Poway
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Thanks for the great review, Kasey! We appreciate your kind words and are glad you enjoyed the fast service ? #RobbyAutoService #Poway
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Thanks for the great review, Debra! We're glad you had an excellent experience with us at Robby's Auto Service & Repair. ? #Poway #AutoService #Repair
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Thanks for the awesome review, Melissa! ? We're so glad you trust us and appreciate the kind words. #RobbysAutoService #Poway
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Thanks for the great review, Evan! We're so glad you trust us to take care of your family's vehicles. #RobbyAutoService #Poway ???
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Thanks for the great review! ? We're so glad you had a great experience at Robby's Auto Service & Repair. We look forward to seeing you again soon! #RobbyAuto #Poway
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