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Rockland Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,305 Reviews)
75
Write a Review
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Score Details

5 stars
77%
4 stars
12%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
86
Total ReScores™
4.8
ReScore™ Average
75
Net Promoter Score ®

Business Details

About

Rockland Hyundai in Nanuet, NY. has factory certified technicians trained to ensure your Hyundai runs well for the road ahead. Rockland Hyundai in Nanuet, NY. has factory certified technicians trained to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(845) 627-1300
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
55 S RT 303 West Nyack, NY 10994
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,305 Reviews)
Write a Review
Recent Reviews
JF
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Juan F.
Valley Cottage, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/21/2024
0
Category: Service
Worst service ever.
They have the worst service in the world, I took my car to fix and I had to pick it up worse and with more problems, Cris is the worst assistant never had an answer, he never communicated and left me the car for almost two months and they didn't know what he had, they ordered the parts that were not and we had to keep waiting, they gave me the car with a check engine and they didn't know why it was... how is that possible. Definitely the worst service I've ever seen in my life.
JB
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Jean B.
Spring Valley, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2024
10
Category: Service
The best salesman.
I had the pleasure to meet a salesman name Guardy Larame at your dealership, my experience with Guardy was great he patience was remarkable and so of his service.
Just wanted to say thank you Guardy and expect to hear from me in a near future.
Thanks again.
Jean Berthomieux .
BH
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Barbara H.
Hyde Park, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
8
Category: Service
Just looking and met Matt
I've been looking everywhere to purchase a vehicle...I had a bad experience last time at Danbury Hyundai...I was talking to salesman Matt...We walked around ,Matt answered my questions as we walked...
I love my SantaFe and would love another or a SantaCruz....thanks again Matt see you soon
I just can't decide watch vehicle...
MG
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Michael G.
Teaneck, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/01/2023
0
Category: Service
My license is suspended because of their incompetence
You should never do business w/ @HyundaiRockland .They never returned the plates to the car I turned in. After notice from DMV telling me they would suspend my registration & license if they weren't returned they promised to take care of it. I mistakenly trusted them and their DMV person.

Instead, nothing was done. DMV sent me a letter today and I can't drive *any* car registered to me & my license will be suspended thanks to their stupidity. I of course have no record because they never gave me a receipt for the plates. I'll have to spend a day with DMV to try to figure this out. It's going to cost me money in fines, several days and the cost of getting something to drive to DMV. All because someone couldn't do the one thing he offered to do, send the plates to DMV and then worse, promise it would be taken care of.

WORST experience of leasing a car. If you do buy a car, take your plates.

New Year off to a great start, thanks Rockland Hyundai. You couldn't get me to let you change the oil on my car, I'd probably end up with points on my license somehow.
JW
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Jacqueline W.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2022
10
Category: Service
Amazing car shopping experience at Rockland Hyundai
I stopped by this dealership on a high recommendation of a friend who was sold a car by a sales representative, Mr. Gurdy, with whom I also made an appointment to see.
Mr. Gurdy was very warm and friendly upon his greeting and listened intently to match my needs. He presented me with several finance options to fit within my budget, and I drove out of the dealership not only with a new car but feeling very comfortable with my purchase.
Mr. Gurdy made sure to make me feel that he was working for me and my best interest and not just for his pocket.
JW
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Jacqueline W.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2022
10
Category: Service
Amazing car shopping experience
I stopped by this dealership on a high recommendation of a friend who was sold a car by a sales representative, Mr. Gurdy, with whom I also made an appointment to see.
Mr. Gurdy was very warm and friendly upon his greeting and listened intently to match my needs. He presented me with several finance options to fit within my budget and I drove out of the dealership not only with a new car but feeling very comfortable with my purchase. Mr. Gurdy made sure to make me feel that he was working for me and my best interest and not just his pocket.
JC
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Jackie C.
Stony Point, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2022
10
Category: Service
Amazing
They were great, and the Valet guy Chris was awesome!!
Thanks
SK
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Stephen K.
Tappan, NY
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service
The staff was amazing. I received excellent communication during the entire process. The atmosphere
in the service department was great. This is a great place to have your vehicle serviced and I will be back.
MN
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Meagan N.
Highland Mills, NY
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Top Notch Service
I have been dealing with Rockland Hyundai for years now and have bought my last two cars from them. They are stand up people and I always feel comfortable knowing that they won’t BS me
SS
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Steven S.
Park Ridge, NJ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Repair
Very fast service and repair. Good price for diagnostic
DD
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Darin D.
Bronx, NY
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Great service
I’ve been in 3 different dealer and I. The others never was treat with respect
At Rockland they respect your time, and I got the service my car needs
SG
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Sheila G.
Hawthorne, NJ
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service
Went above and beyond f
Verified Customer
Hillsdale, NJ
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Painless and helpful
Personnel was willing and happy to answer questions. Dropped the car off in 2 minutes and got called 40 min later to pick it up!
MB
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Mark B.
Monsey, NY
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Car was brought in after accident
The body shop fixed the exterior but the engine and other parts were not working properly. The insurance company got involved and had the car sent to ROCKLAND HYUNDAI and they not only fixed the accident related issues but took care of all the recall issues as well. Car drives like new. Thank you Hyundai and thank you Chris.
RL
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Robert L.
Orangeburg, NY
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Needed a state DMV inspection as well as wipers and fog light out.
They sent a driver with a loaner car to pick up my vehicle. Upon my car's arrival at their shop, I was told there was an oil leak from the valve cover gasket which also leaked onto the alternator. They said it was covered under warranty and within a few days, all was fixed and my car was returned to my house and the loaner picked up by dealership driver. No charge for the valve cover gasket or new alternator.
The service coordinator, the driver and all the staff were courteous, professional and made sure I was satisfied with all the work.
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