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Roswell Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(553 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
36
Total ReScores
4.8
ReScore Average
86
Net Promoter Score ®

Business Details

About

Southwest New Mexico's Premium Hyundai Dealership. Let us earn your business! Stop in today. You'll see the difference!

Roswell Hyundai proudly serves Roswell, NM, Carlsbad, NM and Artesia, NM. Our experienced Service Center offers
Southwest New Mexico's Premium Hyundai Dealership. Let us earn your business! Stop in today. You'll see the difference!

Roswell Hyundai proudly serves Roswell, NM, Carlsbad, NM and Artesia, NM. Our experienced Service Center offers competitive pricing for your automotive maintenance needs. Call or email us to schedule an appointment today!
...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(575) 623-5860

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Mountain Time (Us & Canada)
1909 West 2nd Street Roswell, NM 88201
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(553 Reviews)

VE
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VERONICA E.
Carlsbad, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2023
verified customerVerified Customer
10
Category: Service
?
THIS REVIEW IS FOR SUNNY LUJAN ONLY HIS CUSTOMER SERVICE IS AMAZING HE REALLY DID GO ABOVE AND BEYOND TO HELP ME

GS
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GINA S.
Roswell, NM
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/20/2023
verified customerVerified Customer
5
Category: Service
Brake light
Although the issue was resolved, I was charged $61.00 just to change a brake light. The bulb itself cost $6.00. Ridiculous. I should've been informed prior that I would be charged that amount.

PD
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PATRICIA D.
Artesia, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2023
verified customerVerified Customer
10
Category: Service
It was all good.
They are willing to listen to me and work hard to get my vehicle in good condition.

TL
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TAMALIAH L.
Roswell, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2023
verified customerVerified Customer
10
Category: Service
Roswell Hyundai Dealership
Roswell Hyundai Dealership and Service Department staff are great. My questions are always answered. Staff is professional and friendly.

Verified Customer
Roswell, NM
2022 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2023
verified customerVerified Customer
10
Category: Service
service
they were great

Verified Customer
Clovis, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2023
verified customerVerified Customer
10
Category: Service
Reliable service repairs
Have always had reliable service repairs

SR
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Stephen R.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2023
10
Category: Service
Out of state Visitors
on road trip from North Carolina in Roswell, I noticed a potential "problem" with our 2020 Hyundai Santa Fe. Discovered Roswell Hyundai service department was open on Saturday. Stopped by the service department and asked if they could look at our car and reattach a cover that was not correctly replaced during a recent oil change. The service manager took care of the issue quickly and effectively. Wouldn't even charge us - said no worries, enjoy your continued travels. Great Job Service Department of Roswell!!!

SB
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Stephanie B.
Carlsbad, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2023
10
Category: Service
Satisfied Customer
Ethan was very helpful and made the purchase of my Chevrolet impala stress free. I definitely recommend Roswell Hyundai!!!

AP
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Analucia P.
Hagerman, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2023
10
Category: Service
Thank you Ethan Henson
My family wants to thank Ethan Henson so much for helping us to get into our new van. We appreciate it so very much, you have no idea how blessed we fell to have you as our sales rep. The Perez Family

TC
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TARLETON C.
Roswell, NM
2013 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2023
verified customerVerified Customer
10
Category: Service
Always feel welcome
Very professional ,timely and friendly.

DS
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DOLORES S.
Roswell, NM
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2023
verified customerVerified Customer
10
Category: Service
Great Customer Service
Wonderful job

LD
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LORI D.
Pinon, NM
2021 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2023
verified customerVerified Customer
10
Category: Service
Uber Efficient
I am always greeted by name and my appointments are right on time. Professional and courteous.
Grateful for Joel and Roswell Hyundai.

KE
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KIMBERLY E.
Roswell, NM
2022 SANTA CRUZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2023
verified customerVerified Customer
10
Category: Service
Service Department Roswell Hyundai
I just want to say that the Service Department as well as the entire Dealership at Roswell Hyundai are A-1 in my book I will recommend them. Their Customer Awareness and Urgency is hard to find these days. Glad it's still around in places like Roswell Hyundai.

Verified Customer
Roswell, NM
2021 ACCENT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2023
verified customerVerified Customer
9
Category: Service
good service
did a good job

GM
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GREGORY M.
Roswell, NM
2021 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2023
verified customerVerified Customer
10
Category: Service
Excellent service
Very courteous and helpful. Knowledgeable staff. Answered all questions
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