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RSW Auto - Kinnelon

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(85 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

RSW Auto Repair is a full-service automotive repair, service, maintenance, and performance facility, located in Kinnelon, New Jersey! Our team strives to offer both our customers and their vehicles with only the best. That process begins with our service advisors who have over 25 years experience each in the automotive industry. RSW Auto Repair is a full-service automotive repair, service, maintenance, and performance facility, located in Kinnelon, New Jersey! Our team strives to offer both our customers and their vehicles with only the best. That process begins with our service advisors who have over 25 years experience each in the automotive industry. Understanding your goals is their main priority, and thus allows our team of technicians to go above and beyond to always exceed your expectations. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(862) 305-8862

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1167 New Jersey 23 Kinnelon, NJ 07405
RSW Auto - Kinnelon's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(85 Reviews)

VI
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Vivian I.
NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Professional Team
Quick, professional and honest. Great service! Will recommend to my friends and family.
Matthew L. from RSW Auto - Kinnelon responded on 04/13/2025 09:33 AM

It sounds like we hit the nail on the head with your latest visit! Quick, professional, and honest is our unofficial motto, and it’s fantastic to hear that we delivered on all fronts. Your recommendation to friends and family is the best compliment we could receive—just remember to tell them we don’t have a secret handshake. Looking forward to providing them with the same great service!


YK
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Yanal K.
Kinnelon, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Experience
Good knowledge and professional service at its best.
Craig W. from RSW Auto - Kinnelon responded on 04/08/2025 11:47 AM

We appreciate your feedback and are glad to hear that you experienced our knowledgeable and professional service. At RSW Auto - Kinnelon, we strive to make sure our expertise shines like a freshly polished hood. If you ever have any questions or need assistance, don’t hesitate to reach out. Your satisfaction is the fuel that keeps us going.


SR
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Surekha R.
South Brunswick Township, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent service
Excellent service, very professional, would recommend to my friends
Craig W. from RSW Auto - Kinnelon responded on 04/01/2025 08:53 AM

We appreciate your positive feedback and are delighted to hear that you had such a great experience with us. Our team takes pride in providing professional service and it's wonderful to know that you would recommend us to your friends—consider us your auto repair wingman! If there's anything else we can do for you, just let us know. Happy driving!


FA
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Frank A.
Riverdale, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Audi
Thank you!
Craig W. from RSW Auto - Kinnelon responded on 04/01/2025 04:55 AM

We appreciate your shout-out! It may be short and sweet, but it shows big support. If you need anything else or have questions in the future, feel free to reach out. We're here to help with a smile!


GK
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grover k.
Kinnelon, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
2nd opinion saves a couple thousand dollars on repairs.
Dealer diagnosed head gasket leak.
RSW replaced radiator, timing belt and control arm for two thousand dollars less than dealer's estimate.
Matthew L. from RSW Auto - Kinnelon responded on 03/17/2025 09:33 AM

We’re glad to hear that you had a positive experience with us! It sounds like we not only fixed the head gasket leak but also saved you a chunk of change in the process. With all the parts replaced, your car must feel like it's got a new lease on life. We appreciate you trusting us with your vehicle’s care; we strive to keep everything running smoothly and affordably—minus the surprise mechanics’ clauses. If there’s anything else you need, just let us know!


FS
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Freddy S.
West Milford, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
RSW IS THE BEST!
Flat rates, no BS!!! Love it!!!!
Matthew L. from RSW Auto - Kinnelon responded on 03/14/2025 09:33 AM

We're glad to hear that the flat rates made your experience a breeze! Cutting through the BS is our specialty. If only we could work that magic in other areas of life—like figuring out why socks disappear in the dryer. If you need anything else, just let us know!


Verified Customer
Montville, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great Service at a Fair Price
Very satisfied with service provided at a fair price. All representatives seemed knowledgeable and treats customers well.
Matthew L. from RSW Auto - Kinnelon responded on 03/08/2025 09:32 AM

We appreciate your feedback and are happy to hear that you had such a positive experience with our team. It's always great to know that our efforts to provide knowledgeable service and fair pricing are hitting the mark. We're here to make car care as painless as possible, so if you ever need assistance again, don’t hesitate to reach out—after all, every car deserves a little TLC!


SY
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Steven Y.
Butler, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/07/2025
0
Very disappointed
My car went in for a clutch job but unfortunately it wasn't done correctly. The seals in my car were not replaced and the oil leaked out. Now I have to bring it to another place. A real transmission place to get it fixed

JR
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Jason R.
Oakland, NJ
2019 Mercedes-Benz C43 AMG
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/01/2025
verified customerVerified Customer
10
Great team and work.
They were able to get the rim done and with insurance. Very detailed and great communication.
Matthew L. from RSW Auto - Kinnelon responded on 03/02/2025 09:32 AM

It's great to hear that we could assist you with the rim repair and that the process went smoothly with your insurance. We strive to keep communication clear and precise—after all, we want to avoid any mixed signals. If you have any more needs in the future, we're just a call away (or a text, a carrier pigeon... you get the idea). Your support means a lot to us!


MT
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MOHAMED T.
Bloomingdale, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Excellent Work and Excellent Customer Service
I had to Change the Engine in my car, and RSW Professional Staff did an excellent job with an honest work and reasonable cost. They even gave me Veteran's Discount.
I must say that I TRUST RSW for all my car needs and recommend them to all my family and friends.
Great Job Guys, and will be Back.
Matthew L. from RSW Auto - Kinnelon responded on 02/15/2025 09:33 AM

We appreciate your feedback and are delighted to hear that you had such a positive experience with our team. Changing an engine can feel like a very ambitious project, and it sounds like we hit the nail on the head with our service, honesty, and even managed to sprinkle in a little veteran’s discount magic. Your trust in us means a lot, and recommending us to your family and friends is the highest compliment we can receive. Rest assured, we will keep revving up the good work for you. Catch you on the next pit stop!


SY
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Steven Y.
Kinnelon, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Great customer service
The staff was very helpful in explaining everything. They help me along the way on a couple issues I had with my phone. They were very cordial and helpful throughout the whole entire session.
Matthew L. from RSW Auto - Kinnelon responded on 02/02/2025 09:33 AM

It's fantastic to hear that our staff was on their game, ready to help you tackle those tech issues! Explaining things can sometimes feel like speaking in a foreign language, so we're glad our team could break it down for you. If you have any more questions or tech hiccups in the future, don’t hesitate to reach out—no secret decoder ring required!


PR
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peter r.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Jaguar XE
These guys are the best. Explained my situation and they were honest and up front through the entire process. Providing updates and great explanations. 100% They clearly take pride in what they do here.
Matthew L. from RSW Auto - Kinnelon responded on 01/19/2025 09:33 AM

We really appreciate you taking the time to share your experience. It sounds like we hit the nail on the head by being honest and communicative—just like a good mechanic should. It's fantastic to know that our team's pride in their work shines through! If you have any more car-related adventures, you know where to find us.


KD
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Killraine D.
Jersey City, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Fastest Oil Change
Love this location. So professional
Craig W. from RSW Auto - Kinnelon responded on 01/14/2025 12:49 PM

We're delighted to hear that you love our location and appreciate the professionalism of our team. We aim to provide top-notch service that makes your experience smooth and enjoyable. It's great to know we're hitting the mark! Thank you for your business.


CS
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CARL S.
Butler, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
My 2002 Escalade The Day After Christmas
Christmas night I heard a clunk coming from my front end of my older but still loved Escalade. RSW was the only shop in the area that was able to check it out for me and fix in by the next day. Just in time for family coming in from out of town.
Great job! Thank you!
Matthew L. from RSW Auto - Kinnelon responded on 01/02/2025 09:31 AM

It sounds like your Escalade pulled a little holiday drama, but we’re glad we could turn that clunk into a cheerful hum just in time for family festivities. If cars could have feelings, your Escalade might just be sending us a thank you card! We appreciate you choosing RSW Auto for your automotive needs and are here for any future adventures or misadventures your ride may have. Safe travels!


FA
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Frank A.
Riverdale, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Tires
Thank you!
Matthew L. from RSW Auto - Kinnelon responded on 12/28/2024 09:32 AM

We're happy to hear from you! A simple "thank you" packs a punch, and it’s all about the good vibes here at RSW Auto - Kinnelon. If you've got more to say or any questions, feel free to swing by and let us know what’s on your mind. We’re always ready to chat about cars and anything else that gets your wheels turning.


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