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Rusiniaks Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(466 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

We are a 4th generation family run full service auto repair facility. We are happy to service any makes or models. We are a 4th generation family run full service auto repair facility. We are happy to service any makes or models.

Categories
Auto Repair, Car Maintenance, Tires
Contact
(716) 683-3288

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:30 AM - 6:00 PM
Sun
9:00 AM - 3:00 PM
* Eastern Time (Us & Canada)
2916 Union Rd Cheektowaga, NY 14227-1420
Rusiniaks Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(466 Reviews)

SB
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SAM / SAL B.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
New tires, oil change and inspection.
I've been going here for 12 years now. Rusiniaks is the only place my family takes their vehicles to. Always honest, trustworthy and unbelievable customer service. The absolute best place for any automotive needs. Thanks so much as always to Bernie and the crew!

GS
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GERALD / CHERYL S.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
MUS inspection
Best local service and repair shop in area. Been in business since 1949, gives you the idea of their excellent service and reputation. Clean facility and friendly service.

JP
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JODI P.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Oil change
Wonderful customer service. Honest and friendly. Wouldn't go anywhere else.

Verified Customer
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Been going to them for years.
Been go to them for over 15 yrs.

Verified Customer
Amherst, NY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/05/2025
verified customerVerified Customer
2
Labor rates too high
Labor rates are too high.

PR
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PAUL R.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Inspection
Great place for any automotive needs or maintenance. Staff very friendly very clean atmosphere. Ask me if so was hungry offered a slice of pizza or if I wanted to take one home.

JP
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JOE P.
Boston, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Excellent as always
They always do a great job at reasonable prices. This is my go to place.

KP
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KAREN P.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
As Expected
And I mean "as expected" in a good way in that I received the same reliable, professional, polite service I am accustomed to. In fact, I would be shocked to experience anything different from Rusiniak's. That's you Tom, Christian, Marty and Kevin! :-)

Verified Customer
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2024
verified customerVerified Customer
10
2017 Honda
Great job. Wouldn't go anywhere else.

JK
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JOHN K.
Angola, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2024
verified customerVerified Customer
10
2011 chevy
Excellent communication , workmanship and pricing.

SW
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SUE W.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Always good service
I always receive excellent service from Rusiniaks. My family has taken our vehicles there for years. They are honest and reliable and friendly. Their rates are reasonable and they always explain the issues if there are any. I appreciate their customer service and would not trust my vehicles to anyone else.

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Valued Customer
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2024
verified customerVerified Customer
8
The service was completed on time as usual
I scheduled the service in the morning and they were done by lunch time. Awesome!!

RF
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RALPH / AMANDA F.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2024
verified customerVerified Customer
10
I don't trust my vehicle to anyone else!
I think that says it all. They're honest and do great work. It's convenient and I get all of my gas there. It really feels like family and that is how you are treated. You have an established relationship and they understand you and understand your car.

KP
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KAREN P.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
10
They just keep getting better!
My experience today was even above and beyond all others. I was patiently awaiting a call with when hard-to-locate parts for my 2002 Saturn were sourced and how much they would cost. Instead, I received a call requesting me to swing by with the car so that the brilliant Kevin could take a look and see if we might accomplish my repair with careful welding and be able to avoid new parts. We could and he did! Today! Which avoided my upcoming appointments and two Uber excursions. The combination of customer service provided by people like Tom and Christian and technical expertise provided by surgeons, yes surgeons! like Kevin and Marty makes Rusiniak's what it is, the best auto service establishment hands down.

DM
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DOMINIC M.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
TOWED AND STARTER REPAIR
They were very accommodating for a towed in vehicle.. My husband's truck starter went and they repaired it and did an inspection. It took almost 2 days but I get people had appointments.
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