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S&M Automotive Service LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,041 Reviews)
98
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

S&M Automotive Service LLC is owned and operated by Bobby Stewart and Mike Matthews. Both are residents of Hanover County and are proud to serve the Mechanicsville area. We are dedicated to serving our customer's needs, and our goal is 100% satisfaction in our work. We strive to bring you the best in quality service and care. If something S&M Automotive Service LLC is owned and operated by Bobby Stewart and Mike Matthews. Both are residents of Hanover County and are proud to serve the Mechanicsville area. We are dedicated to serving our customer's needs, and our goal is 100% satisfaction in our work. We strive to bring you the best in quality service and care. If something isn't 100% right, please let us know. ...more

Categories
Auto Maintenance, Car Maintenance, Tires
Contact
(804) 730-2108
Opening in 5 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
closed
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8057 Elm Dr Mechanicsville, VA 23111
Get Directions
S&M Automotive Service LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,041 Reviews)
Write a Review
Recent Reviews
PB
Phyllis B.
Mechanicsville, VA
Ford LTD Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2024
verified customerVerified Customer
Category: Service
Phyllis said Mike and everybody there were so nice and when she got into her vehicle, it was such an improvement, the way it drove it was like it used to be a long time ago.
Recommended
DB
gravatar
Doug B.
Mechanicsville, VA
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2024
verified customerVerified Customer
10
Noisy fan belt
My fan belt was starting to squeak after only about 7 months since replacing it at S&M. They replaced it at no cost to me, since the belt was still under warranty. They definitely back up their work!
SO
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Steven O.
Mechanicsville, VA
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2024
verified customerVerified Customer
10
Always fast and efficient
I dropped my car off the night before and picked it up the following day. The guys are always fast and efficient.
VE
Vera E.
Mechanicsville, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2024
verified customerVerified Customer
Category: Service
Vera said they were always so nice and they were quick.
Recommended
RV
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Ronald V.
Mechanicsville, VA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2024
verified customerVerified Customer
10
Excellent Service
Job done as promised.
DB
gravatar
Doug B.
Mechanicsville, VA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2024
verified customerVerified Customer
10
General maintenance
My wife took her car in for a state inspection, oil change, and tire rotation. She was out in under an hour, as compared with 2 hours when she used the dealership for that. They are neater/cleaner than the dealer ever was, and we feel more thorough.
Verified Customer
Glen Allen, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2024
verified customerVerified Customer
10
S&M Efficient and Professional
It was easy to make the appointment. They were ready for me when I arrived. The people were efficient and professional.
AR
Angela R.
Virginia
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2024
verified customerVerified Customer
Category: Service
Angela said they was convenient and quick.
Recommended
AG
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Anne-Marie G.
Richmond, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2024
verified customerVerified Customer
10
Excellent
Excellent service and very friendly.
JB
Justin B.
Bessemer City, NC
Ram 2500 HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2024
verified customerVerified Customer
Category: Service
Justin said the service was awesome.
Recommended
HP
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HT P.
Mechanicsville, VA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
verified customerVerified Customer
10
Fast and friendly at a fair price
Great oil change.
Verified Customer
Spotsylvania, VA
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
verified customerVerified Customer
10
Great as always
Had my Acura serviced by S&M
Auto yesterday and great experience as always. Trustworthy, quick, fair, and reasonably priced. Highly recommend this mechanic!
KW
Kimberli W.
Ruther Glen, VA
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2024
verified customerVerified Customer
Category: Service
Kimberli said they provide excellent polite service.
Recommended
Verified Customer
Mechanicsville, VA
Toyota Echo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2024
verified customerVerified Customer
10
Great visit
Have been going there for years and always very satisfied
HP
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HT P.
Mechanicsville, VA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2024
verified customerVerified Customer
10
Fast and professional
A fair price for the service provided with fast service by a friendly and professional staff.
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