Business Solutions
English Español
SureCritic / Auto Repair / Salems Wrenchworks
business image

Salems Wrenchworks

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(947 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Salem’s Wrenchworks is a full service Auto Repair Facility. We Service Tires, Shocks & Struts, Ball Joints, Tie Rod Ends, E Check Failures, Brakes, Check Engine Lights, Tune Ups, No Starts, Hard Starts. Everything except Body Work. Salem’s Wrenchworks is a full service Auto Repair Facility. We Service Tires, Shocks & Struts, Ball Joints, Tie Rod Ends, E Check Failures, Brakes, Check Engine Lights, Tune Ups, No Starts, Hard Starts. Everything except Body Work.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(330) 645-9321
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3481 Manchester Rd Akron, OH 44319-1437
Get Directions
Salems Wrenchworks' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(947 Reviews)
Write a Review
Recent Reviews
LR
Luis R.
Akron, OH
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Very professional!
Very professional and Chris is awesome! :-)
Chris S. from Salems Wrenchworks responded on 03/17/2025 02:47 PM

Thank you so much for the fantastic review and the 5-star rating! We're thrilled to hear you had a great experience with us. We appreciate your business and look forward to serving you again!

FM
gravatar
Fred M.
Akron, OH
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Quick and Great Service at a Super Price
At anytime the I get a recommendation to have work done on any of the family vehicles, I turn around and give Chris or Scott a call at Salem's Wrenchworks. I always get a much lower quote and more importantly an honest opinion.
KL
gravatar
Kim L.
Akron, OH
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Emergency!!
Thank goodness for Salem's & all the good work they do!!! Your greatly appreciated!!😊
GF
gravatar
Gene F.
Akron, OH
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Knowledgeable people with no excuses
I have been a customer for a few years now and I’ve never had a problem. How many people can say that of anyone.
JG
gravatar
Joie G.
Barberton, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
8
Excellent
Would use again
Verified Customer
Clinton, OH
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Work done was quick and easily scheduled
Job was completed professionally and done in exceptional time.
TM
Tiffany M.
Akron, OH
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Wonderful service
I’ve had Salem work on my Cars over the years for many years. Always trustworthy and great service! I recommend to everyone I know
JB
gravatar
Jodi B.
Akron, OH
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Oil change
Got in at the appointed time of 10 AM. Scott is very thorough and answers all my questions and is willing to work with me on other repairs. He tells me what’s necessary right now and what can wait. And I like that he doesn’t treat me like“a woman“. Cause you know some places can treat you differently because you’re a girl.
SU
Steve U.
Akron, OH
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Tire repair
Tire was losing air they fixed very good thank you steve
MU
Matt U.
Akron, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Amazing
They did amazing job very professional and fast
JF
gravatar
Jean F.
Akron, OH
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great customer service
Whenever I have an issue with my car I can count on Scott and Chris to take care of it efficiently and efficiently . Great work.
JR
gravatar
John R.
Barberton, OH
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Major repair on 09 Focus
This car has been regularly serviced by Salem’s Wrencworks almost since it was new, so they have a pretty comprehensive list of what has been done mechanical on it. We have no reason to go elsewhere since they can do it all! Thanks for adding more life to this at!
LW
gravatar
Lee W.
Akron, OH
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Took care of me immediately.
I drove in without an appt. with 2 issues. Chris and his staff took care of the 2 minor issues on the spot. Great service as usual! We won't go anywhere else for our car care needs.
CC
gravatar
Cindy C.
Mogadore, OH
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Oil change
Always friendly
DZ
Don Z.
Akron, OH
Nissan cube
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2024
verified customerVerified Customer
9
First time I was ever at Wrench Works! I was impressed with friendliness, professionalism, and knowledge!
Fast friendly customer service! Chris was very knowledgeable about the issue I was having with my car. He researched parts and found his best price for the parts for my car.
Displaying Review 1 - 15 of 947 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.