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Sal's Auto Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(535 Reviews)
94
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Family owned & operated & serving the Wilmington area for 24 years. Family owned & operated & serving the Wilmington area for 24 years.

Categories
Tire Sales and Repair, Auto Repair, Oil Change
Contact
(302) 654-1168
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3000 Lancaster Ave Wilmington, DE 19805
Get Directions
Sal's Auto Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(535 Reviews)
Write a Review
Recent Reviews
JH
Jim H.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great service!!!
Justin is always great to deal with. Mechanics are top notch, and they always keep me informed of progress or any issues up front. Very trustworthy and thorough with their work.
EF
Evelyn F.
Mercedes-Benz E350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/31/2025
verified customerVerified Customer
9
The young man in your employee is extremely helpful, he pumped my gas, as I am handicapped, put air in my tires, and he’s the one that suggested I From sales I did and I am very pleased with the service and product
Great
GM
Gloria M.
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Justin is just fabulous every time I call he always answers me and tell me what’s going on with my cars. It’s the best little place in town. I love it. I’m so happy that I found those guys.’
Justin always returns my calls and is very reasonable compared to other shops. I have taken my car. I will never trust anybody else but Justin with my Cars and now it’s at the Cico on Lancaster Avenue across from Dunkin’ Donuts.!
JK
Jim K.
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great all around
Work expertly completed and fast.
KD
Kilian D.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
9
Homest and Fair
Sals Auto is great. They’re good communicators, honest with the issues, and priced well. Justin and his team continue to impress.
JS
Jeff S.
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
awesome thank you@
Justin & team great service & honest
Verified Customer
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Always great!
Honest and reasonable service!
ED
Elaine D.
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
9
Elaine
They were very pleasant and friendly. They had my suv done when they said they would. Very reliable.
JC
Jennifer C.
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Great service
Honest, dependable high quality work
DS
Dennis S.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Honest, Expert Care
The folks at Sal’s Auto consistently offer me realistic plans for our family’s four vehicles. They are honest about what needs to be done right away, what can wait, and what to look for a little further into the future.

The shop is safe and clean; the staff looks put together and all of them are personable. Most importantly, my wife feels comfortable dropping off and picking up her vehicle.
DS
David S.
Wilmington, DE
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great job as usual
Great job as usual. Very clear up front what the issue was and the cost for the repair.
AF
Albert F.
Mercedes-Benz E400
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great service
Went to get oil change informed me tires were bad and not safe wasn’t sure if they could have ready being it was late in the day but they got all new tires and ready by end of the day
Verified Customer
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2024
verified customerVerified Customer
9
Service
We’ve had 2 good experiences at Sal’s so far. Good service at a fair price
MW
Mike W.
Wilmington, DE
Pontiac GTO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Tire change
I had a tire with a deep cut in the sidewall. Justin ordered a new tire for me and got it quickly. The service was excellent, even during the holiday rush! The tire and wheel were changed, the damaged tire was disposed of and everything was done well!!
JM
gravatar
John M.
Newark, DE
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Great service and extremely accommodating
Great scheduling and service as usual
I bring all of my personal and business vehicles to Sal’s
Justin and team are always willing to go the extra mile
Displaying Review 1 - 15 of 535 in total
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