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Satterfield Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(30 Reviews)
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Score Details

5 stars
83%
4 stars
13%
3 stars
<1%
2 stars
3%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(806) 795-5771
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
7731 W 19th St Lubbock, TX 79407-4205
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Satterfield Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(30 Reviews)
Write a Review
Recent Reviews
TG
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Tracey G.
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2013
verified customerVerified Customer
Amazing quality of service!!
I have finally found my happy place for my car!! Great service, great prices. Their knowledge is superb!!
Recommended
MW
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Michelle W.
Abernathy, TX
Ford ZX2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2013
verified customerVerified Customer
service
always friendly service and mechanics that know what they are doing
Recommended
BL
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Bryan L.
Lubbock, TX
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2013
verified customerVerified Customer
Great Service
Very professional and their willingness to go above and beyond the great service they already provide.
Recommended
CE
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Charles E.
Lubbock, TX
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2013
verified customerVerified Customer
Honest, Accurate,Dependable Repairs at a Fair Price
Our entire family has been taking our vehicles and lawn equipment to Satterfield's going on 30 years now.We have always been very pleased with the services we received. They will not only honestly tell you the repairs that are neeeded., they will show you.
Recommended
RH
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Randy H.
Lubbock, TX
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2013
verified customerVerified Customer
Competitive Pricing and Good Work
I am very happy with their work and they will keep you fully in the know about what your car needs and the pricing there of...thank you!
Recommended
BL
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Bryan L.
Lubbock, TX
Chevrolet Silverado
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/03/2013
verified customerVerified Customer
Satisfied Customer
Customer service is professional and courteous. Went above just fixing my vehicle they pointed out another problem and gave me possible solutions at a reasonable price.
Recommended
WM
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Warren M.
Lubbock, TX
Mitsubishi Galant
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/17/2013
verified customerVerified Customer
Maybe
We where told the water pump was out got it home the water pump is fine just has a oil leak sounds like someone was trying to make 700
Not Recommended
Mitch S. from Satterfield Automotive responded on 02/18/2013 11:12 AM
Spoke with Warren on 02/18/2013. He was unaware his wife had posted this review. I told him we would be happy to pressure test the cooling system again in his presence and show him the waterpump is leaking coolant from behind the timing cover. This is the only negative review we have ever had in 30 years of being in business.
JS
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Jack S.
Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2013
verified customerVerified Customer
Very pleased
My son told me I should let these guys work on my HHR. He has used them in the past. I am very pleased with what they did for me.i will return when I need car repairs.
Recommended
MT
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Mike T.
Lubbock, TX
GMC Sierra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2013
verified customerVerified Customer
Waterpump and thermostat installation
Real good, but I'd like to suggest that Mitch have sandwiches and drinks for his good customers! LOL, naw everything was fine! Thanks, Mike
Recommended
KV
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Keith V.
Lubbock, TX
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2013
verified customerVerified Customer
Best Mechanic in Town
Mitch and his staff are wonderful, honest and hard working! Best place to get your car worked on in Lubbock!!
Recommended
HO
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Harry O.
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2012
verified customerVerified Customer
Lincoln Town Car Fuel Pump
Friendly, helpful and professional. First class service.
Recommended
DE
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Donnie E.
Lubbock, TX
GMC Sierra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2012
verified customerVerified Customer
last minute repair
My son needed some repairs to his truck, before heading back to law school. I didn't know repairs were needed, until the last minute. Thanks for taking care of him and checking his truck for anything else that might be wrong. Satterfield Auto rocks!
Recommended
RS
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Rita S.
Lubbock, TX
Mazda 626
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2012
verified customerVerified Customer
Great customer service.
Thank, Mitch, JoRita, Brad, and everyone at Satterfield's for treating me like family! You always help me out when I'm in an automotive bind. Y'all have a very merry Christmas! God bless you and your families.
Recommended
RN
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Ruth/David N.
Lubbock, TX
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2012
verified customerVerified Customer
I like being able to talk with another woman
Women understand women better when trying to learn something they know nothing about like cars.
Recommended
GH
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Gordon S. H.
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2012
verified customerVerified Customer
Family friends
I won't take my cars to anyone else.
Recommended
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