business image

Scotty's Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(717 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

We've been in business since 1991. Our location move to Minoa was in 1995. We service Minoa, Kirkville and East Syracuse. We are family-owned and operated. We offer general repairs including air conditioning, check engine light diagnostics, tires, alignments, oil changes, batteries, exhaust work and NYS Inspections. We've been in business since 1991. Our location move to Minoa was in 1995. We service Minoa, Kirkville and East Syracuse. We are family-owned and operated. We offer general repairs including air conditioning, check engine light diagnostics, tires, alignments, oil changes, batteries, exhaust work and NYS Inspections.

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(315) 656-9115

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
520 N Central Ave Minoa, NY 13116-1408

Affiliations

NAPA
ASE
Scotty's Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(717 Reviews)

DZ
Diane Z.
Kirkville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Knowledgeable, informative and helpful service.
This was my first time using Scotty’s for my automotive needs. I needed new tires and they were very helpful and informative and answered all my questions. I had my car serviced also and they did a great job. Prices are very reasonable and I am a very satisfied customer. Will definitely use them again.

JL
Jennifer L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent in all departments
From the gem of a woman at the front desk to the service guys out back and everyone in between were so friendly, efficient and honest!!! I got a mail in rebate as well for my tires!!!

KS
Kathy, Tom S.
Minoa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
I can go there and they will get me in at a reasonable time
Always excellent service and never had a cold welcoming very easy to work with and prices reasonable

Verified Customer
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great place
Dealing with Lance and Tom was easy. Loved the video showing me what was wrong with my car. Done real fast.

MS
Mildadrea S.
Kirkville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Respectful and talented
Always a pleasure working with Scotty’s Automotive. I can rely on them to give me quality care, and car maintenance education. Highly recommend!

MR
gravatar
Mike R.
Minoa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Spark Plug Change
Besides the very reasonable price, everything from scheduling, service, and pickup was first class. The owners are very personable, courteous , and knowledgeable. I would highly recommend Scotty’s to family and friends.

CS
Chris S.
Kirkville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Satisfying experience
Thorough explanation of work that was done. All questions answered patiently and completely.

Verified Customer
Kirkville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Correct diagnosis made to noise I had been hearing. Wheel bearing & rear brakes replaced. Did oil change at my request. Car now nice & quiet. Will return incase couple wks to replace front brakes.
Had to wait several days for my appt as this is a very popular garage with a good reputation. Once they diagnosed the problem all the scheduled work was done in 1 day & another appt made to do additional work that was recommended. Very pleased with the c service. Nice family run business.

KK
gravatar
Katie K.
Minoa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
The best
I can’t recommend Scotty’s enough. I’ve been bringing my car here for years, and Tom, Beth, and Lance have always been honest, kind, and professional. It’s rare to find a shop you can truly trust — Scotty’s is exactly that kind of place.

LL
Lori L.
Kirkville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Wonderful!
I’m new to the area and was referred to Scotty’s by my neighbor. Customer service is so important to me and I was greeted by Lance with a very enthusiastic good morning! He was very friendly and energetic and I knew right then, this is the service place for me. Shop is very clean and I waited for my vehicle to be serviced in a very timely manner. My vehicle was taken in the shop right after I arrived for my appointment. So happy!

BP
Bill P.
Minoa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
8
Very courteous interaction and good service
Very good service. Young fella went out of his way to provide service and notify me of what he had done and making me aware of the tires he mounted for me. Would recommend to others

MH
Michelle H.
Minoa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Service
Great service! Been there twice and Scotty’s has always been courteous and right on the ball!

Verified Customer
Minoa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
9
Total honesty!
I had an issue that they couldn’t resolve and flat out told me and did not charge anything for looking at it or trying a couple things. 👍

Verified Customer
Minoa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great service! Always professional
We know we are in good hands at Scotty’s. They take great pride in their work.

DE
Diane E.
Minoa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Always honest, kind and accommodating
Everyone at Scotty’s is honest and friendly. Great work in a timely manner.

Displaying Review 1 - 15 of 717 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.