business image

Shaker's Family Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,513 Reviews)
64
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
132
Total ReScores
4.8
ReScore Average
64
Net Promoter Score ®

Business Details

Contact
(860) 631-4167

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
674 Straits Turnpike Watertown, CT 06795

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
43
Net Promoter Score ®

Business Details

Categories
Contact
(203) 754-9494
No Business Hours Provided

Business Hours

* No Time Zone Provided
674 Straits Turnpike Watertown, CT 06795

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
21
Total ReScores
5.0
ReScore Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(860) 631-4167
No Business Hours Provided

Business Hours

* No Time Zone Provided
674 Straits Turnpike Watertown, CT 06795
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,513 Reviews)

FE
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FRANCIS E.
Wolcott, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Category: Service
Mitch was excellent and took good care of me and my car.
My car needed a whole new engine. I was given a loaner with no problem. Car was equipped with a new engine in one week’s time😌

RD
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Rosa D.
Waterbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
10
New car experience
Chris has been extremely helpful and knowledgeable. Just purchased a vehicle from him. He is very personable and friendly. Excellent service!

Verified Customer
Waterbury, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/24/2024
verified customerVerified Customer
0
Category: Service
Warranty issue
My car stopped running car was towed to shaker the car sat there for almost 5 weeks without being diagnosed I had no offer of a rental I was told I'm sorry we have no rental for 5 weeks I had to pay people to bring me back and forth to work or to any other place I had to go I called weekly after the first week before the first week I called daily to find out about my vehicle and was not treated very well telling me that there was cars in front of me and they're sorry there's nothing that they could do and oh well I contacted Hyundai and they called and got the same answer from shaker I never was offered a rental until 6 and a half weeks later and then they ended up having the car just shy of 7 weeks I went 7 weeks without a car yes I was given a new engine well I'm sorry not new engine but a remanufactured engine. Nocar for 7 weeks I find that completely unfair my car only has 54,000 miles on it I feel like I was treated like dirt and no one seemed to even care that I had no way to get to and from work there was no offer to help nothing

SH
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SOPHIE H.
Waterbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Category: Service
Overall great experience.
I love coming here for my EV maintenance! The team always treats me so well, and I really appreciate how the service tech keeps me updated throughout the process. The video updates are a fantastic touch! Everyone is super friendly and remembers me, which makes me feel right at home. Plus, the cozy environment with coffee and snacks just adds to the great experience!

GN
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Gary N.
Brookfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
10
Sales Service
Sean was my salesperson. He was very polite and informative. He answered all my questions that I had on the 2025 Hyundai. We highly recommend him to service all your needs.

Verified Customer
Waterbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Category: Service
First and Second Services Review
Quick and Easy When it came to my Campaign/Recall only on my first visit which was only a software update and second time for my first oil change which both visits were straight forward processes got me in and out at a desired time and made me feel this is the place to bring my vehicle for future services service department did their job right the first time will be coming back in the future

Verified Customer
West Haven, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Category: Service
Always great at Shaker!
I went in for an oil change and alignment, but the tech learned that a rats nest was in my cabin filter. They helped to get this cleaned out and deep sanitized!

Verified Customer
Morris, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Category: Service
Service appointment
Great service, thorough, friendly staff

PS
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PHILIP S.
Milford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Category: Service
Colby is the best
I'm driving from Milford because I so value Shaker service and specifically Colby who always goes out of his way to do a great job!

GJ
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Gio J.
Naugatuck, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
10
Chris
Chris was excellent he provided an amazing experience. Stress free and made the process fun!

PA
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PHILLIP A.
Bridgeport, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
10
Category: Service
The people and service are exceptional.
Shaker's Hyundai is the place to buy an exceptional car and the people are ready willing to help you!!!

Verified Customer
Waterbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
9
Category: Service
Excellent service
I am happy with the excellent service that I always get in Shakers Family Hyundai

RB
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ROBIN B.
Wolcott, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Category: Service
Service dept
They were very courteous and accommodating.

SL
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STANLEY L.
Oxford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2024
verified customerVerified Customer
10
Category: Service
nice job
Service was done properly ad efficently

BJ
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Barb J.
Naugatuck, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
10
Lease
Chris was an excellent person: he was very knowledgeable and very helpful with the whole process
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