Silver Arrows Motors, your premier Mercedes Benz and BMW service and repair facility in Las Vegas NevadaSilver Arrows Motors, your premier Mercedes Benz and BMW service and repair facility in Las Vegas Nevada
Josh and the team went above and beyond to get me back on the road, and inspected my Mercedes with the detail I would hope for. I now have a long term plan of things I need done on my 20 year old car and I’ll be bringing it back here.
DM
DANILO M.
Las Vegas, NV
Mercedes-Benz E350
01/28/2025
Verified Customer
10
Mercedez E350
Im Happy bringing my car to this shop, Derek and crew took good care of me and my car , no long waiting and he is honest and explain what is need to be done . Thank you..
Verified Customer
Henderson, NV
Mercedes-Benz E55
01/28/2025
Verified Customer
10
The Place to Go for Older AMGs
I started bringing my 1999 Mercedes E55 and 2010 Volkswagen GTI to Silver Arrow after I had a handle of mid to bad experiences at a different shop. I knew the owner of the other shop so I got a friend's discount and he was a nice guy but there was a lack of detail oriented service. Multiple occasions I would bring the car in with a list of issues and maybe 1 would get fixed permanently and the others would slowly start cropping up again. This is NOT the case with Silver Arrow Motors every repair they have made has been a permanent fix and often comes in under the quoted price. Not to mention I sometimes forget to mention something that is bothering me when I drop it off, like a suspension clunky, and they not only noticed it but diagnosed and fixed it immediately! Derek and Josh are a pleasure to work with and I would highly recommend this shop for all your Mercedes service needs! For the record they also took great care of my Volkswagen too!
This was the most amazing and unexpected interaction today! I was just helping my friend drop/retrieve her car at Silver Arrows Motors when my own truck started making some strange noises. The shop is by appointment only but Derek decided to take a Quick Look anyway. He ended up working on my car and resolved the immediate issue and even put more fluids to ensure that it would not cause me any further problems until I returned. Originally, I was supposed to return in a week but he advised to just return on my next routine maintenance schedule so that he could have a more accurate “diagnosis.”
Not only did he not try to push any unnecessary service, he didn’t even charge me for the time or fluids that he put in my car. Embarrassingly, it wasn’t just a little top off.
Derek sets the bar in customer service and works with the value of knowing that he will be successful by developing the reputation he has. I can’t even believe that there are still people out here like this! Christmas in January!
Thank you Derek for your kindness today and the peace of mind that I will not get stranded anywhere!
RS
ROSSELLA S.
89
Mercedes-Benz C300
01/17/2025
Verified Customer
10
Mercedes c300
Derek took good care of me and my car
He is fair and honest
Thank you ?
Mr. Derek's crew are extremely trustworthy and quick to respond to your needs. They are completely transparent about everything being done/that needs to be done to your vehicle. The work in impressively solid and timely. 10/10
Derek and the crew are amazing - they are straight up and don't try to nickle and dime you. They are super in depth with their services and diagnostics and it feels like they really care about you as a client. Not to mention the best prices around! I've been working with them for a few different repairs now and each time I feel more than confident they are doing their best to make me happy and for the best price they can find me. They are reliable, punctual, and get jobs done in a day that I've had take multiple days for the same job on other vehicles at different shops. If you are shopping around for a mechanic, do not look any further. These guys are the best and make you feel like family!
Derrick was professional and personable. He made the entire service appointment easy and straightforward. Also, they gave me the best pricing available!!! They looked out for me and I am very grateful.
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