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Simi Auto Spa & Speed Wash

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(799 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Simi Auto Spa & Speed Wash is conveniently located in Simi Valley, CA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Simi Auto Spa & Speed Wash is conveniently located in Simi Valley, CA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(805) 581-9300

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
8:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
1144 E Los Angeles Ave Simi Valley, CA 93065
Simi Auto Spa & Speed Wash's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(799 Reviews)

AG
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Alan G.
Simi Valley, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/13/2023
0
Wash quality has gone down hill.
I use this car wash every Sunday. The $8 wash does not do the basic job of getting dust and debris off the vehicle any more. I paid $32 to have my other Cadillac done and the wash is inferior. My dash is as full of dust as when I drove in. The cashier told me about needing new brushes etc. I go for a good car wash and get an inferior wash. The management needs to do what's necessary to resolve.

TA
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Tracy A.
Simi Valley, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/10/2023
0
Keep Driving
Worst $250.00 I have every spent on a detail, my husband had to re-do my entire car

RL
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Ralph L.
Simi Valley, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/20/2021
Horrible Business!
They have been double charging our account for monthly car washes for months! We canceled the account, but they continued to charge a second account that we were not aware existed. Went back in to cancel and they said our account was already canceled and refused to wash our car unless we showed them proof of the second charge. Went back in and showed proof, but they tried to deny we were charged again. Instead of trying to correct the problem, the manager credited us two dollars!! Are you kidding me? What happened to this place? Incompetent management and zero customer service! Will never go to Simi Auto Spa again.
Not Recommended

RB
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Randall B.
Simi Valley, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/29/2021
Poor Management
The new Management clearly needs to be reintroduced to the term (management). I've been a loyal customer to the previous owner for over 30 years. While disappointed by the change of hands, I remained optomistic with regards to service. Clearly the new owner has no clue how to run this business. Long lines of cars sit while employees hold court in clear sight of customers, I've never seen anything like this. I will not be returning.
Not Recommended

RC
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Rick C.
Thousand Oaks, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/03/2021
Keep driving
They will scratch your tint and blame you. The owner never returned the call and the this place sucks list just keeps going. The manager is a dip sh!t that lets his ego take control of his actions! Much better places.
Not Recommended

TT
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t t.
Simi Valley, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/17/2020
Should be no mask, no service
Too many customers yesterday without masks. It needs to be required. Spacing out the tables is a start. Myself and the employees were the only ones with a mask. Also, dogs that are not service animals should be a no no.
Not Recommended

SB
Sally B.
Simi Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Category: Service
Sally said the staff did a very good service.
Recommended

TG
Taylor G.
Simi Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2020
verified customerVerified Customer
Category: Service
Taylor said this business got the job done quick.
Recommended

SM
Sean M.
Simi Valley, CA
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020
verified customerVerified Customer
Category: Service
Sean said that they are convenient and it is a one stop facility.
Recommended

MM
Mariam M.
Simi Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
verified customerVerified Customer
Category: Service
Mariam said she had no complaints.
Recommended

SS
gravatar
Sandy S.
Simi Valley, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2020
Reimbursement
Would like to know with this coronavirus going around all the businesses are closed are you planning to halt payments?
Recommended

GL
Garland L.
Simi Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
verified customerVerified Customer
Category: Service
Garland said she had a good experience.
Recommended

JF
Jason F.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
verified customerVerified Customer
Category: Service
Jason said that their service is happy, thorough and quick. He appreciates their good work.
Recommended

JH
Jj H.
Simi Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
verified customerVerified Customer
Category: Service
JJ said the service was quick and the mechanic who worked on his vehicle was nice.
Recommended

DW
Dan W.
Simi Valley, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2020
verified customerVerified Customer
Category: Service
Dan said the staff didn't do what he asked them to do. He stated that he brought two vehicles to this business, one needed an oil change, and he wanted both vehicles to be washed at the same time. He mentioned that the staff told him to return to the facility after an hour, they would run the vehicles together, they did not do so and this cost him quite a few hours out of his day.
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