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Smith Auto Electric

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(73 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

Contact
(936) 967-5696

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3820 Us Hwy 190 W Livingston, TX 77351
Smith Auto Electric's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(73 Reviews)

JK
gravatar
Jenny K.
Onalaska, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Quick service
Very knowledgeable and friendly people. Very satisfied !!!!!!

CT
Candy T.
Onalaska, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2025
verified customerVerified Customer
10
Quick and easy service
I’m sad my car is idling hard. Didn’t do that before. I’m super happy it is fixed and running. Still have some work to be done but they fixed the major issues so I would have my car back in a day. Eric was awesome making that happen and it was greatly appreciated.
The Team a. from Smith Auto Electric responded on 02/18/2025 09:40 AM

We appreciate your feedback and are glad to hear the major issues were resolved promptly. Your concerns regarding the idling are important to us, and we will look into them further.


SH
Steven H.
Livingston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Fantastic service!!!
Eric and his team are great. Great explanation of needed repairs and upfront price. Everyone should use these guys for auto repairs!!!!!
The Team a. from Smith Auto Electric responded on 02/09/2025 09:38 AM

We appreciate your positive feedback regarding our team's transparency and thoroughness in explaining the necessary repairs. Your endorsement means a great deal to us.


SH
Shirley H.
Livingston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Good
I have been using Smith Electric for almost 2 years and I have always been happy with their service. They are honest and they win the extra mile to make sure my car is fixed and almost $2000 later it’s running great
The Team a. from Smith Auto Electric responded on 02/05/2025 09:38 AM

We appreciate your continued trust in our services and are pleased to hear your car is performing well. Your satisfaction is our priority, and we value your feedback.


Verified Customer
Onalaska, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Always so thankful for Smith's Auto electric
Thank you, thank you, thank you. Thank you so much for the team at Smith's Auto electric. It's nice to have a trustworthy shop to work on my truck and always giving us good pricing.
The Team a. from Smith Auto Electric responded on 02/03/2025 09:37 AM

We appreciate your positive feedback and are glad to hear that you find our services trustworthy and fairly priced. Your satisfaction is important to us.


PW
Paul W.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Reliable work.
They keep me up to date on all repairs and costs. Highly recomended.
The Team a. from Smith Auto Electric responded on 01/20/2025 09:36 AM

We appreciate your positive feedback and are pleased to hear about your satisfactory experience with our communication on repairs and costs. Thank you for your recommendation.


DE
Dolores E.
Livingston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
A Car Rescue
Rescued me and my car with courtesy and great car work. She is now back to purring like a kitten. Thanks.
The Team a. from Smith Auto Electric responded on 01/05/2025 09:36 AM

We appreciate your feedback and are pleased to hear about your positive experience with our service. Your satisfaction is important to us.


TG
Tanya G.
Livingston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Quick and Honest
I've been to them several Times and each time their prices have been great and they are honest.. my experience with them has been wonderful.. Mr Eric and the crew are very professional.
The Team a. from Smith Auto Electric responded on 01/05/2025 09:36 AM

We appreciate your continued trust in our services and commend your recognition of our team's professionalism and fair pricing. Your satisfaction is our priority.


TR
Tom R.
Livingston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Work done was in a timely manner
Very professional
The Team a. from Smith Auto Electric responded on 12/30/2024 09:34 AM

We appreciate your positive feedback regarding our professionalism. Your support is important to us.


CH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Wouldn't trust my classics to anyone else.
Old or new, they get it right. A relief to get different things fixed at a more than fair price. I have a 57 Chevy, 87 suburban, 91 Suburban, 74 pickup, 2011 expedition, 2022 expedition. Only place that can handle them all.
The Team a. from Smith Auto Electric responded on 12/26/2024 09:34 AM

We appreciate your recognition of our ability to service a diverse range of vehicles effectively and fairly. Your support is invaluable to our business.


DW
Dana W.
Trinity, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Awesome place, helpful and knowledgeable. Would use this company again.
Eric was great.
I will be back anytime my toyota has a problem.
Thanks for all you did to get me back on the road.
The Team a. from Smith Auto Electric responded on 12/23/2024 09:36 AM

We appreciate your positive feedback and are glad to hear about your positive experience with our service. Your readiness to return is valued.


JA
Justin A.
Goodrich, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Only shop that does it right the first time!
This is the second time in a few years where I had major repairs done that led to a temporary fix with more money to be spent. The last one was out of state and soon as I got back to Livingston I brought it to Smiths on Wednesday and they fixed the problem by Friday in time for a 2k mile to Idaho for Christmas. Honest, fair family run business . I will continue to give them business!
The Team a. from Smith Auto Electric responded on 12/23/2024 09:36 AM

We appreciate your continued trust in our services and are glad we could address your vehicle's issues efficiently. Thank you for your support of our family-run business.


RH
Ron H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Exellent
Exellent service pleasant
The Team a. from Smith Auto Electric responded on 12/22/2024 09:37 AM

We appreciate your positive feedback and are pleased to hear that you had a pleasant experience with our service. Your satisfaction is important to us.


JK
Jason K.
Livingston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Great service
We just moved to town and have had bad luck with other repair shops with trying to get our cars back up and running right and we found Smith Automotive and from answering the phone all the way until the end of the vehicle being repaired has been excellent. Communication is great, knowledgeable about problems with vehicles upfront about cost. Our sons car keep throwing out codes and they figured it out quick
The Team a. from Smith Auto Electric responded on 12/19/2024 09:36 AM

We appreciate your feedback and are glad to hear about your positive experience with our team. Your satisfaction is important to us, and we are here to assist with any future automotive needs.


MM
Maia M.
Livingston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Honest every time
Been using them for only 1 year, but they have always proven themselves honestly. I've been given rides home by the owner, contacted mechanics on their on cell phs....this shop is legit.
The Team a. from Smith Auto Electric responded on 12/09/2024 09:35 AM

We appreciate your trust in our services and your recognition of our commitment to providing honest and reliable support. Your positive experience is important to us.


Displaying Review 1 - 15 of 73 in total
Service Coupons and Posts
Thanks for the awesome shoutout! 🚗💡 Eric's got the skills to keep you rolling smoothly. If only we could get him to change tires in his sleep! 😂 #SmithAutoElectric #AutoExperts
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🚗🔧 We’re thrilled to hear we saved you from an engine replacement! It’s always our goal to keep your wheels turning without breaking the bank. Thanks for trusting us with your ride! #AutoElectric #CarCareMagic
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Thank you for your kind words! 🚗✨ At Smith Auto Electric, we believe honesty is the best policy—unless we're talking about mileage! 😉 We're thrilled your car is running smoothly again. Drive safe! #HonestyInBusiness #SmithAutoElectric
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Thanks for the awesome review! 🚗💨 We love keeping your car on track and your schedule on point! It's like a pit stop, but for your vehicle! 🛠️ Appreciate the trust! #FastAndReliable #AutoMagic
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Thank you for the awesome review! ?✨ We're thrilled that you found our prices fair and our service speedy. Your recommendation fuels our motors! Ready to keep your wheels turning? ? #CustomerService #AutoExperts
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Thank you for the fabulous shoutout! ? We’re thrilled to be your go-to auto repair spot in Livingston. We promise to keep your ride running like a dream! ?? #SmithAutoElectric #BestInTown
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? Thank you for the glowing review! We're thrilled you appreciate our honest and top-notch service. Wesley and the team love keeping your ride in tip-top shape—never fear, we’ve got your back! ?⚡️ #SmithAutoElectric #HonestyIsTheBestPolicy
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We're thrilled you had a speedy experience with our team! ?⚡️ Our crew takes pride in their professionalism—it's what keeps your engine running smoothly. Thanks for the glowing review! #FastAndFriendly #SmithAutoElectric
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We’re thrilled to hear about your fantastic experience! ? Eric always aims to go the extra mile—he pretends he’s running a marathon! ?‍♂️ Thanks for trusting us with your auto needs! #CustomerCare #SmithAutoElectric
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?✨ We're thrilled to hear your AC is working like a dream! Eric and Ray are our cool cats when it comes to auto care! Thanks for the shoutout! ??️ #CoolCars #HappyClients
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Thanks for the 5-star love! ? Our team loves to go the extra mile—like a pit crew for your car! ?? Glad we could help bridge the gaps with your out-of-state mechanic. Drive safe and keep those questions coming! #SmithAutoElectric #AutoCareExperts
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?✨ Huge thanks for the awesome shoutout! We're thrilled to get you back on the road in record time. Who says good work and speed can't go hand in hand? Until next time! #SmithAutoElectric #FastAndReliable
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Huge thanks for the shout-out! ? We're thrilled to have saved you some bucks while keeping our promise of on-time service. Just remember, we don’t only fix cars— we fix budgets too! ?? #AffordableAutoCare #SmithAutoElectric
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Thanks for the love! ? At Smith Auto Electric, we strive to keep your ride running smoothly. Remember, if your car could talk, it would say “Thank You!” ?? #AutoCare #SmithAutoElectric
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We appreciate the fantastic shout-out! ? We're thrilled our team could get you back on the road quickly. We’re also on it about the website—technology can be a little quirky, right? Thanks for the 5 stars! ?? #CustomerAppreciation #SmithAutoElectric
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Thanks for choosing us again! We're glad we could keep you cool this summer ??✨ Nothing beats same-day service! We're here for all your auto needs, so your car can keep cruising smoothly. #SmithAutoElectric #CustomerSatisfaction
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Thanks for the thumbs up! ? At Smith Auto Electric, we believe good work is our second language! ?✨ We're here to keep your ride running smoothly. Come see us anytime! #AutoCare #GoodVibes
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We're thrilled to hear you enjoyed our electrifying service! ⚡️ Thanks for your patience and trust in our busy bees! ? We'll keep the wheels turning at reasonable prices and with a smile! #SmithAutoElectric #WorthTheWait
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Thanks for the shoutout! ?? We're thrilled to hear you loved our customer service. Helping you keep your ride in top shape is what we're all about! Don’t hesitate to stop by anytime—we'll be here, ready to assist! ? #CustomerLove #SmithAutoElectric
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We can't resist a team that puts in the extra miles! ?? Thanks for recognizing our commitment to service and affordability. Our technicians are always ready to go the extra mile (or extra hours)! ? #CustomerService #AutoCare
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Thank you for the unexpected teaser, T! ? We're thrilled you took the time to drop a review, even if it's a bit mysterious. Looking forward to serving you again at Smith Auto Electric! ⚡? #ThankYou #SmithAutoElectric
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?✨ We’re thrilled to hear we hit the mark with our customer service! Quick and price-friendly? Sounds like a winning combo! Thanks for the love! ?? #SmithAutoElectric #CustomerFirst
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Thank you for the kind words! We're thrilled to hear you enjoyed our service without breaking the bank. At Smith Auto Electric, we believe in keeping your ride happy and your wallet even happier! ?? #AutoCare #HappyCustomers
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? When the heat is on and your A/C is off, we’ve got your back! Glad we could cool things down for you in no time. Thanks for trusting us with your Expedition. Here’s to breezy drives ahead! ?? #SmithAutoElectric #StayCool
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?? We appreciate your kind words! We're glad to be your go-to for car and truck troubles. Trustworthiness is our middle name (okay, not really, but you get the idea)! Thanks for choosing us! ? #SmithAutoElectric #CarCarePros
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Thanks for the stellar review, John! ? We're thrilled to hear about your positive experience with our team and our timely service. Your support means the world to us! #CustomerSatisfaction #SmithAutoElectric
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? We're on cloud 9 with your 5-star feedback! ? Thanks for highlighting our professionalism and courtesy - it's all part of the service at Smith Auto Electric! ?️ #CustomerFeedback #AutoMaintenance
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Thanks for the 5-star review, Debra! ? We're thrilled to hear you had an excellent experience with our friendly staff. We appreciate your recommendation! ?⚡️ #CustomerAppreciation #AutoElectric
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Thanks for the 5-star review, David! We're glad we could swiftly get your AC issue sorted. Your satisfaction drives us to keep a "cool" attitude towards fixing auto problems ? #CustomerAppreciation #SmithAutoElectric
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We're revved up by your kind words! ? Thanks for the 5 stars and for choosing us to keep your wheels running smoothly. We're here for all your auto needs! #CustomerAppreciation #AutoMaintenance
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? Thanks for the 5-star review, Roy! ? We're glad we could get you back on the road swiftly. We appreciate the recommendation! #CustomerSatisfaction #AutoRepair
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? We're charged up with gratitude to hear that we could exceed your expectations, and keep you in the loop! Thanks for sparking joy with your review! ⚡? #AutoMaintenance #CustomerSatisfaction
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Thanks for sticking with Smith Auto Electric for over 15 years! We're thrilled to have earned your trust. ?⚡️ We appreciate your loyalty! #CustomerSatisfaction #AutoMaintenance
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Thank you for the awesome review! We're delighted to hear that our team met your expectations. ? We're here for all your automotive needs! #CustomerSatisfaction #AutoElectric
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? Thank you for the glowing review! We're thrilled to hear that you had a positive experience with us. We take pride in providing top-notch service and are grateful for your kind words! #CustomerAppreciation #AutoMaintenance
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Thanks for the 5-star review, David! ⚡️ We're delighted to have provided quick and great service. Your support means a lot to us. See you on your next visit! #CustomerSatisfaction #AutoElectric
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Thanks for the awesome review! ? We're thrilled to hear about your positive experience with our team at Smith Auto Electric. We're always here to keep your truck running smoothly. #CustomerSatisfaction #SmithAutoElectric
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Lane! Honesty and fair prices are our specialty. We're here to keep your wallet happy and your car running smoothly. #CustomerAppreciation #SmithAutoElectric ??
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Thanks for the love, Perry! We're thrilled to be your go-to for all things auto electric. ⚡️ Our team is always here to keep you on the road hassle-free. #CustomerAppreciation #SmithAutoElectric
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