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SureCritic / Auto Repair / Sooters Auto Service
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Sooters Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(146 Reviews)
100
Write a Review
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Score Details

5 stars
89%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Family owned and operated since 1946.
Import and domestic repair service. Family owned and operated since 1946.
Import and domestic repair service.

Categories
Auto Repair, Auto Maintenance, Diesel Services
Contact
(520) 623-1002
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:00 AM - 5:00 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
429 E 6th St Tucson, AZ 85705-8551
Get Directions
Sooters Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(146 Reviews)
Write a Review
Recent Reviews
MC
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Mark C.
Burbank, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2024
10
Thanks Sooters
Have my own shop and get all of it,thanks Kim and all of your employees for taking care of my daughter and not overcharging!!!
AM
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A M.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Saved us hundreds!
Been a long time customer. They have always treated us well but, today they saved us $800. on the replacement of a gas tank. Truly great people!
Recommended
AM
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A M.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Saved us hundreds!
Been a long time customer. They have always treated us well but, today they saved us $800. on the replacement of a gas tank. Truly great people!
Recommended
MM
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Mark M.
Dallas, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2019
Sooter's Rocks
On my way to LA, had a few issues with my old Lexus. Dropped into Sooter's early on a Friday morning. Cruz quickly, efficiently and very generously got me right back on the road. Highly recommend.
Recommended
KB
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Karen B.
Tucson, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/13/2017
Way overpriced compared to competitors
Not sure why there are so many 5 stars. My entire experience with the shop made an already frustrating situation miserable.
They are WAYY over priced. I saw the good reviews on yelp and got my car towed there when it broke down. 3 days later they called and told me I need a new fuel pump and battery and were going to charge me 780$. In a hurry to get my car back I agreed.
After I agreed I called JT Auto and Firestone. Jt Auto quoted me around 400$ parts and labor and Firestone 500$ parts and labor. I cannot encourage you enough to check out JT Auto before throwing away money at Sooter's.
The lady at Sooter's I spoke to on the phone mentioned they were going to look at why the check engine light was on. I never heard back on that and when my car was FINALLY ready to be picked up, 7 days later now, they told my totally was 997$. Apparently, they took it upon themselves to turn off the check engine light by switching spark plugs. Which an extra 200$ to switch spark plugs is absolutely absurd and I didn't even give them permission to do it.
When you have car troubles you are usually in a desperate situation and want the fastest cheapest remedy. Neither of which you are going to find at Sooter's. I genuinely feel like I was taken advantage of and want to do everything I can to make sure no one else has to deal with this awful establishment.
Not Recommended
DP
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DAVID P.
Tucson, AZ
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2016
verified customerVerified Customer
Honest service
Straitforward, honest service. You can have confidence in their service.
Recommended
NW
Nanette W.
Tucson, AZ
Ford Club Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2016
verified customerVerified Customer
Category: Service
Nanette said she has been using this business for years and she trusts them. She said they are honest and they do good work.
Recommended
JN
Jennifer N.
Tucson, AZ
Honda Civic
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2016
verified customerVerified Customer
Category: Service
Jennifer said she likes the work at this business and was pleased with the service. She said she feels things could have gone smoother in the beginning. She would recommend them for service.
Recommended
TR
Tony R.
Arizona
Chevrolet El Camino
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
verified customerVerified Customer
Category: Service
Tony said the business did a really good job.
Recommended
AM
Andrea M.
Arizona
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
verified customerVerified Customer
Category: Service
Andrea said the service was done quickly and her vehicle is working fine. The staff at this business was friendly and very professional.
Recommended
GJ
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GARY J.
Tucson, AZ
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2016
verified customerVerified Customer
94 Nissan
Excellent service, fair prices and honest
Recommended
SL
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SCOTT L.
Tucson, AZ
Lexus SC 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2016
verified customerVerified Customer
Friendly, Efficient, Effective
Needed a Master Brake Cylinder after an accident. They took great care of me and my car.
Recommended
NH
Nate H.
Tucson, AZ
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
verified customerVerified Customer
Category: Service
Nate said they were not quick but they took time to explain what they were doing. They gave him a lot of important information. He was pleased.
Recommended
DS
Dean S.
Arizona
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
verified customerVerified Customer
Category: Service
Dean said the business did him a favor because he had a last minute brake problem. He didn't have to wait to get in. They fixed his problem and he was on his way. They are reliable and honest.
Recommended
MG
Mark G.
Arizona
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
verified customerVerified Customer
Category: Service
Mark said the business always does exceptional work and he frequently recommends them to others.
Recommended
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