I had my car towed to Souders because it wasn’t starting. A day or two later they said I’d have to get it towed from Souders to a competent auto shop b/c Souders couldn’t identify the problem. Then they tried charging me $60, without doing any work on the vehicle or even identifying the problem. The second auto shop quickly diagnosed and replaced a broken ignition switch. For all I know Souders didn’t even touch my car. Worst auto shop I’ve ever experienced, doubt they’ll be around too long.
Not Recommended
WM
Walter M.
Mt Pleasant, MI
07/13/2011
Verified Customer
1999 Honda, oil change
Great job, Rick, especially for finding the nails in the tires.
Walt
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.