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South Riding Automotive LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(468 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

South Riding Automotive is a family owned and operated automotive repair and service facility run by Rick Carter, a Northern Virginia native with over two decades of experience. South Riding Automotive is ASE Certified, offering a wide range of vehicle services, available for all makes and models. We specialize in all areas of automotive South Riding Automotive is a family owned and operated automotive repair and service facility run by Rick Carter, a Northern Virginia native with over two decades of experience. South Riding Automotive is ASE Certified, offering a wide range of vehicle services, available for all makes and models. We specialize in all areas of automotive repair including routine services such as oil changes, factory scheduled maintenance, safety and emission inspections, brake checks and A/C system maintenance. We also offer electrical diagnostics and repair and other minor repair services. ...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(703) 327-9806

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
25350 Pleasant Valley Rd Unit 130a Chantilly, VA 20152-1315
South Riding Automotive LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(468 Reviews)

RH
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REMON H.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
2010 Jeep Wrangler - Rick and team are great
Had all the fluids changed, def covers replaced. Jeep was sitting for 5 years. Friendly, professional, great work and price.

LD
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LAURA D.
Centreville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Above and Beyond
Its a blessing to be able to service my automobiles with people I can trust. Whether it’s scheduled maintenance or a sudden unexpected issue, Rick Carter at Southriding Auto takes the fear and guesswork out of the having the job done right and at an affordable price!

MT
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MARK T.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Outstanding Diagnostic work
Rick you and your team are outstanding. Thank you for taking the time you did in the diagnostic on my SUV. Driving home it drove 100% better than when I brought it in.

Thank you again keep up the great work.

Mark

DS
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DARRIN S.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Excellent and honest service
Excellent and honest service.

JM
JayneAnne M.
Clifton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
JayneAnne said they always get a good explanation about what the vehicle needs. She added they are very convenient to make an appointment with and they are treated fairly.
Recommended

RT
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ROBERT T.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Excellent support with faulty belt tensioner.
Very helpful diagnosing and replacing faulty belt tensioner. Same day service was great!

Verified Customer
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great place for a quick inspection
Scheduled an inspection and was in and out in less than 30.

JW
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JOHN W.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Emissions Test
Friendly, professional and efficient service!

WL
WILLIAM L.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Return customer
Always good service and description of services and what was done.

TS
TRACEY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Chantilly’s Best Automotive Repair Shop
Extremely satisfied customer for over 10 years. Outstanding customer service with reasonable repair cost all done in a timely manner. Go visit Rick for a honest , fair and detailed explanation of any repairs needed.

Verified Customer
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
My trusted car guys
Honest, fair, top notch work. No one better.

KM
KRISTIN M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Excellent as always!
Rick got two of our cars in for an oil change on short notice and turned them around quick. Always a pleasure.

MF
MICHAEL F.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Always the very best!
South Riding Automotive is completely reliable, fair and, most importantly, honest.

DT
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DAVID T.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Inspection and bearing fix
Great customer service. Very helpful and straight forward with explanations.

MA
MRS A.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Repairing our 2012 Chevy Equinox
Thanks to Rick, we no longer have the check engine light on. Rick had to hunt for parts as far as West Virginia to correct work done by someone else. I trust Rick and am happy to drive a distance for good and honest work!

Displaying Review 1 - 15 of 468 in total
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