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Southwest Autowerks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(741 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Brookfield, IL, you’ve found us. Here at Southwest Autowerks we work hard to earn your trust and loyalty. We know how important it is to find a Brookfield car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Southwest Autowerks we understand what makes
If you’re looking for auto repair in Brookfield, IL, you’ve found us. Here at Southwest Autowerks we work hard to earn your trust and loyalty. We know how important it is to find a Brookfield car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Southwest Autowerks we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Brookfield offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Brookfield, we are totally confident that Southwest Autowerks is the best option in town!
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Categories
Auto Repair, Repair Shop, Oil Change
Contact
(708) 387-7100

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3827 Maple Avenue Brookfield, IL 60513
Southwest Autowerks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(741 Reviews)

JO
John O.
Brookfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
John said they do excellent work.
Recommended

RA
RICHARD A.
North Riverside, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Known for several years. I can trust them.
Honest work
Manager from Southwest Autowerks responded on 03/11/2025 09:37 AM

We're glad to hear you found our work to be honest! In a world where honesty can sometimes seem rarer than a unicorn, we strive to keep things straightforward and transparent. Your trust means a lot to us, and we look forward to keeping that bar high. If we can assist with anything else, just let us know!


JR
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JAMES R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Oil Change and minor front end noise
Brought my Chev Equinox in for a oil change and other interval maintenance. Upon arrival owner Faez informed me I was not due for antifreeze change after he checked my record in computer.He also repaired a front end noise at a minimal cost.I was very happy. Very good service.
Manager from Southwest Autowerks responded on 03/08/2025 09:40 AM

We're glad to hear that you had a positive experience with your Chev Equinox! It sounds like Faez not only took care of your oil change but also saved you from unnecessary antifreeze drama—who knew car maintenance could come with plot twists? We're delighted that the front end noise got fixed without breaking the bank. Your happiness is our fuel, and we appreciate you choosing us for your service needs!


BF
BILL F.
Brookfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Trustworthy
Long time customer for a reason. The most honest shop I've ever used.
Manager from Southwest Autowerks responded on 03/06/2025 09:38 AM

It’s fantastic to hear that you’ve been a loyal customer! Honesty is the best policy, especially when it comes to your vehicle. We're glad to know you trust us to keep your wheels rolling smoothly. Here’s to many more miles with us!


JB
JACLYN B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Quick and helpful as always!
I needed to bring my car in on short notice and they are always accommodating. I won't go anywhere else but here!
Manager from Southwest Autowerks responded on 02/23/2025 09:38 AM

We're glad to hear we could accommodate your last-minute plans! It can be a bit stressful when car troubles sneak up on you, but we're here to make sure you can keep your wheels rolling. We appreciate your loyalty and look forward to being your go-to garage, even when time is of the essence!


VT
Vito T.
Riverside, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Vito stated the business is phenomenal and fair priced, and does good quality work.
Recommended
Manager from Southwest Autowerks responded on 02/16/2025 09:39 AM

It's fantastic to hear that you found our service to be phenomenal and fairly priced! We pride ourselves on delivering quality work, and it's great to know it shows. We're dedicated to keeping things running smoothly—like a well-tuned engine. If you ever need us again, you know where to find us. Your support means a lot!


JV
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JIM V.
Orland Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Routine oil change
Service always excellent. Courteous & good work. Timely.
Manager from Southwest Autowerks responded on 02/05/2025 09:39 AM

We're glad to hear that you've had such positive experiences with our service! It's our aim to keep things running smoothly and on schedule, kind of like a well-oiled machine—but without the grease stains. Your compliments on our courteous staff and quality of work truly make our day. Thanks for taking the time to share your thoughts!


JB
JACLYN B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Excellent as always!
Best place to take your car, they are fantastic!
Manager from Southwest Autowerks responded on 01/11/2025 09:40 AM

We're delighted to hear that you had such a positive experience with us! It's always great when our hard work pays off in keeping your car running smoothly. We strive to be the best, so knowing we hit the mark is fantastic news. We appreciate your support and look forward to helping with your car's future adventures!


JK
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JOHN K.
La Grange Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2024
verified customerVerified Customer
10
Fast and Good Service
Southwest Autowerks has provided for me fast and very good service at reasonable prices. Fayez has helped me out quite a bit.
Manager from Southwest Autowerks responded on 12/25/2024 09:35 AM

We're glad to hear that you had a great experience with us! Fast service and reasonable prices are two of our favorite things to provide. Fayez is indeed a master at keeping cars and customers on the road. If we could fast-track some refreshments for the next visit, we would! Drive safe out there!


AS
Andrew S.
La Grange, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Andrew said it was a quick drop off and repair service.
Recommended
Manager from Southwest Autowerks responded on 12/19/2024 09:38 AM

We're glad to hear that your experience with our drop-off and repair service was as quick as a flash! We aim to get you back on the road without making you feel like you're watching paint dry. Here's to smooth rides ahead!


BW
BOB W.
La Grange Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Always great service. I highly recommend them.
Always great service. Took my car to another place and they could not fix the issue. I highly recommend their service.
Manager from Southwest Autowerks responded on 12/08/2024 09:36 AM

We're glad to hear that you had a great experience with us. It seems we’ve earned our "fix-it" badge while others were still trying to find the right tools. Your recommendation means a lot to us, and we always strive to provide service that drives your worries away. Here’s to more smooth rides ahead!


DD
Dan D.
Brookfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
Category: Service
Dan said they were great. They got him in in a timely manner. They were prompt, had fair prices and they were honest. All the things to look for in a good mechanic.
Recommended
Manager from Southwest Autowerks responded on 12/08/2024 09:36 AM

It sounds like we hit all the right notes for you! We're all about getting you back on the road quickly without any surprises. Honest work at fair prices is our jam. We appreciate you taking the time to share your experience and looking for us in the first place. Here's to many more smooth rides!


JB
JIM B.
Brookfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Always friendly and fair and honest.
Having a car specialist who cares about your car AND cares about you is rare. These guys do.
Manager from Southwest Autowerks responded on 11/25/2024 09:35 AM

We're glad to hear that you found a team that cares as much about your car as you do! It's our mission to treat every vehicle like it's our own, and it sounds like we've hit the mark with you. Knowing that we can make a difference is what drives us – pun intended! If you need anything else, just let us know; we’re here to help!


JR
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JASON R.
Brookfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Goat
Can’t say enough about this man,I have been going to him for over 15 years.Now he takes care of my kids cars.Fayez is the best!
Manager from Southwest Autowerks responded on 11/18/2024 09:36 AM

We appreciate you taking the time to share your experience with us. It’s great to hear that Fayez has been your go-to for so long; that kind of loyalty speaks volumes! We’re glad he’s now looking after your kids’ cars too—guess he’s officially a family mechanic now. Here’s to many more years of smooth rides and happy cars!


CJ
CATE J.
Brookfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Excellent!
They always do a great job for us. So glad we found them!
Manager from Southwest Autowerks responded on 11/11/2024 09:37 AM

It's fantastic to hear that you have such a positive experience with us. Our team loves making sure your vehicle runs like a dream. We're glad you decided to stop by and let us take care of your automotive needs. Here’s to many more great jobs ahead!


Displaying Review 1 - 15 of 741 in total
Service Coupons and Posts
We're thrilled to hear about your enjoyable oil change experience! 🚐💨 Quick service and reasonable prices are what we aim for—because who wants to wait around? Thank you for choosing us! 🛠️ #SouthwestAutowerks #OilChangeJoy
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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Thanks for the fantastic review! 🚗✨ We're thrilled to be your go-to spot for repairs. We aim to fix cars faster than you can say "Check engine light!" 😂 See you next time! #SouthwestAutowerks #AutoRepairPros
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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🚗 We like to think of ourselves as the "Pit Crew of Maintenance"! Thanks for trusting us to keep your vehicle running smoothly. We're always here to help—fast and neat, like a well-oiled machine! 🛠️ #SouthwestAutowerks #CarCareHeroes
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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We may not wear capes, but we sure do work some magic! 🪄✨ Huge thanks to our amazing team, Fayez and Will, for turning a potential crisis into a simple fix! Remember, it's the little things that count! 🚗🔧 #SouthwestAutowerks #AutoMagic
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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Thanks for the fantastic review! We strive for excellence at Southwest Autowerks. If our work was a car, it’d definitely be a showstopper! 🚗✨ We appreciate your support! #AutoMagic #SouthwestAutowerks
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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🚗💨 We're thrilled to hear that our service hit all the right notes—quick, affordable, and professional! Our team loves what they do, and it shows. Thanks for the awesome feedback! You keep us revved up! 🔧✨ #SouthwestAutowerks #HappyCustomers
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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🚗✨ Thrilled to hear that our expert team impressed you with their efficient and knowledgeable service! We promise to keep your wheels turning like a well-oiled machine. Thanks for the support! 🛠️ #SouthwestAutowerks #AutoExperts
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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Thank you for the glowing review! 🌟 At Southwest Autowerks, we aim for top-notch service so your car can run like a dream. We appreciate your support and promise to keep those wheels turning smoothly! 🚗💨 #CustomerAppreciation #AutoExperts
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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Thanks for the great review! 🌟 Fayze is our automotive superhero, always spotting those sneaky issues! 🦸‍♂️ We're thrilled you love our service. Remember, we’re here to keep you rolling smoothly! 🚗💨 #SouthwestAutowerks #CarCare
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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We're thrilled to hear that our services are worth the trip! ?✨ Thank you for trusting us with your vehicles over the years. You might be far, but you’re always close to our hearts and tools! ? #CustomerAppreciation #LongDistanceLove
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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Wow, 20 years of trust! That's a commitment we truly appreciate! ?️✨ Thank you for choosing us for all your auto needs—we promise to keep those wheels turning smoothly and affordably! ?? Here’s to many more! #LoyaltyMatters #SouthwestAutowerks
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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? Thanks for the shoutout! We're thrilled our speedy, friendly service hit the right notes! ? We appreciate the recommendation and promise to keep your wheels turning smoothly. See you around the neighborhood! #SouthwestAutowerks #FriendlyService
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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Thanks for the fantastic review! We promise to keep our spark plugs clean and our smiles bright! ? Your support drives us forward. Here’s to more smoother rides ahead! ?? #SouthwestAutowerks #CustomerAppreciation
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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We’re thrilled to hear you think we're a "wheel" deal! ?? Our team loves keeping your ride in tip-top shape while being as personable as a buddy at the BBQ. Thanks for the great feedback! #SouthwestAutowerks #DrivenByExcellence
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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?? We love hearing that our work hits the road running! Thanks for the great feedback; we’ll be sure to keep our engines revved for you and your crew! ?? #SouthwestAutowerks #FastAndReliable
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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?? Thanks for the kind words! At Southwest Autowerks, we believe great service and fair prices are a match made in automotive heaven. Keep those wheels rolling smoothly! ?️✨ #AutoRepair #ServiceAndSavings
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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We're thrilled to hear we could shine a light on your engine troubles! ?? Thank you for letting us keep your ride in top shape. Our team is always here to ensure your car runs as smoothly as possible! #SouthwestAutowerks #AutoCareMagic
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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We're thrilled to hear that we keep your wheels turning smoothly! ?✨ We aim for the "wow" factor, not just the "fix" factor. Thanks for trusting us with your car care! #AboveAndBeyond #CarCareHeroes
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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We're thrilled you found us very good and trustworthy! ?✨ At Southwest Autowerks, we take pride in keeping your ride happy and your trust intact. Thanks for putting your faith in us—you're the fuel to our engine! #TrustworthyService #SouthwestAutowerks
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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?? Sometimes life throws you curves, like the winds of chaos! We're thrilled we could ease your worries and get you back on the road swiftly. Thanks for trusting us with your ride! ?️ Your peace of mind is our priority! #AutoCare #CustomerJoy
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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Thank you for trusting us with your rides for over 15 years! ? We're thrilled to be your go-to for auto care—where honesty meets reasonable prices! Here’s to many more years of keeping you safely on the road! ? #ReliableService #AutoCareExcellence
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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We're blushing! ? Thank you for the kind words. We're committed to getting your ride back on the road and making it shine! ?✨ Your satisfaction fuels our engine! #SouthwestAutowerks #AutoRepairMagic
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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We're thrilled to hear you found us at Southwest Autowerks! ?✨ We're always ready to jump in and help, even when you’re racing against the clock! Welcome to the family—we're glad to have you! ? #CustomerCare #SouthwestAutowerks
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
Learn More

Thanks for the fantastic shout-out! We believe in keeping your ride happy and your wallet even happier! ?? Your support fuels our passion for top-notch service! #SouthwestAutowerks #FairPriceFun
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
Learn More

Thanks for the kind words! We're thrilled to hear you left with a smooth ride and fewer worries. Small issues? No problem! ?️ We'll always tackle them for a happy engine. ?? #AutoCare #CustomerSatisfaction
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
Learn More

Thank you for the shoutout! ?✨ We're thrilled to know our service keeps you rolling. At Southwest Autowerks, we strive to make every visit a smooth ride! ?️ #CustomerLove #AutoCare
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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Thank you for being a loyal customer! ? Fayez and the crew are always here to keep your ride in top shape—after all, we’re basically your car's second family! ?❤️ We appreciate your trust in us! #SouthwestAutowerks #CustomerAppreciation
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??? Loving the service at #Brookfield auto shop! They're always friendly and helpful, like it's a hobby! ? #Brookfield #AutoShop
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