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Sparks Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,017 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Oregon City, OR, you’ve found us. Here at Sparks Auto Service we work hard to earn your trust and loyalty. We know how important it is to find an Oregon City automotive repair service you can rely on, so your satisfaction is our top priority each and every day.

Here at Sparks Auto Service we
If you’re looking for auto repair in Oregon City, OR, you’ve found us. Here at Sparks Auto Service we work hard to earn your trust and loyalty. We know how important it is to find an Oregon City automotive repair service you can rely on, so your satisfaction is our top priority each and every day.

Here at Sparks Auto Service we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Oregon City offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Maintenance, Auto Repair, European Auto Repair
Contact
(503) 655-5354

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
19138 Molalla Avenue Oregon City, OR 97045-2524
Sparks Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,017 Reviews)

LW
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Lila W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Excellent Service
Sparks Auto Service provided excellent auto service. They were very helpful in getting my car's needs met!

The only thing I would suggest is to focus on following through with providing updates when you say you will. Both times I wanted updates, I was the one calling within an hour to close trying to get the update myself. Other than that, they provided flawless service.
Gary S., Owner from Sparks Auto Service responded on 03/29/2025 09:30 AM

We're glad to hear that you received excellent service from Sparks Auto Service! Your car deserves nothing less, and we're pleased to know we could help meet its needs. We appreciate your feedback about keeping communication lines open. We aim to be as reliable as your turn signals, so we'll certainly take that to heart. Your experience matters, and we always strive to improve. Safe travels on the road ahead!


KN
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Kathleen N.
Oregon City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Thorough inspections
Sparks is great for maintenance as they do a thorough inspection and make honest & reliable recommendations. Scheduling recommended work and/or repairs is easy and they keep you informed as work progresses.
Gary S., Owner from Sparks Auto Service responded on 03/04/2025 09:30 AM

We appreciate your kind words about our maintenance services! It's wonderful to hear that you found our thorough inspections and honest recommendations to be up to your standards. Keeping you informed during the repair process is just part of our commitment to making car care as smooth as possible. We promise to keep the spark alive in our service, one inspection at a time!


SB
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Schyler B.
Oregon City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
9
Work was done on time and everything I asked for
good job on everything
Gary S., Owner from Sparks Auto Service responded on 03/02/2025 09:30 AM

We appreciate the positive feedback! We're glad to hear that everything went smoothly. Our team works hard to keep things running like a well-oiled machine, and it’s always nice to know it shows. If there's anything else we can help you with, don't hesitate to reach out!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
8
Quick and professional.
Troubleshooting of check engine light. Problem identified and fixed quickly.
Gary S., Owner from Sparks Auto Service responded on 02/26/2025 09:30 AM

We're delighted you had a smooth experience with us! It's always great when we can help dodge the dreaded check engine light in record time. Consider us your automotive paramedics, here to fix the ailments of your vehicle. If any other mysteries arise, you know where to find us!


SW
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Steve W.
West Linn, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2025
0
Don't Take Your Porsche to Sparks
I can’t speak to other makes and models, but if you own a Porsche, please go elsewhere for repairs. Sparks Auto Service in Oregon City has neither the experience nor the competence to work on Porsches. They tried to fix a slow leak in my anti-freeze coolant tank, and ended up breaking the system, and other parts of the engine too - which among other things, caused all the anti-freeze to leak out on my garage floor. Believing that a Porsche was just to challenging for them to repair, I went to the Porsche dealership to fix Spark’s mistakes, and besides towing charges, it cost me an additional $3245.65. I will never go back to Sparks Auto Service!
More Details: The plastic snout, had been broken-off from the oil separator unit, which meant that the entire assembly had to be replaced. To fix this - the transmission, clutch, and handbrake, had to be removed. That is also when I found out that Sparks neglected to reconnect part of the handbrake, which thankfully did not result in an even bigger disaster. I wrote Sparks a letter asking for reimbursement, but never got a reply.

DB
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David B.
Oregon City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Sparks auto repair
They are honest, do good work and I trust their recommendations. They are my go to mechanic.

WM
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Wayne M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
BMW Service
Excellent service. Timely and professional.

JP
Jim P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Highly recommended
Kept me informed & completed work in a timely manner.
Gary S., Owner from Sparks Auto Service responded on 02/03/2025 09:30 AM

We're glad to hear that you were kept informed and that we could get the job done without letting time slip through our fingers. At Sparks Auto Service, we believe communication is key – it's like the oil that keeps the engine running smoothly! If you've got any more automotive needs, we're here to help. Happy driving!


SV
Steve V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great area repair shop
Ryan got me setup with the proper parts. Nice area repair shop. Good service and pricing, to get your vehicle running well. Thanks!
Gary S., Owner from Sparks Auto Service responded on 02/03/2025 09:30 AM

We really appreciate your feedback and are glad to hear Ryan was able to hook you up with the right parts. It's great to know that you found our shop to be a nice place for repairs—definitely beats fixing up a car in a dark alley! We're committed to keeping your vehicle in top shape without breaking the bank. If you ever need more assistance or just want to chat about car stuff, we're here for you. Safe driving!


JW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
I bring car. They fix car. I take car.
I needed brakes, some gaskets and had them do plugs. In and out in one day.
Gary S., Owner from Sparks Auto Service responded on 01/28/2025 09:30 AM

We appreciate you taking the time to share your experience. It sounds like we got you back on the road faster than a race car in a pit stop. We're pleased to hear everything went smoothly with your brake replacement, gaskets, and plugs. If you ever need us again, you know where to find us—ready for another speedy service!


KA
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Kara A.
Oregon City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
TRUSTED
Great customer service! Honest and knowledgeable! I have been a loyal customer for years and couldn’t imagine taking my vehicle anywhere else!!
Gary S., Owner from Sparks Auto Service responded on 01/15/2025 09:30 AM

We're delighted to hear that you've had great experiences with us! It sounds like our team is hitting all the right notes in the customer service symphony. Being your go-to for years is music to our ears, and we’re here to make sure your vehicle stays in top shape for years to come. We appreciate your loyalty more than you know!


Verified Customer
Oregon City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Great Service as alwalys
We brought our older pickup in for a fluids change and some overdue service. The work was done to our satisfaction in the time promised and even came in under the estimate. We have now switched all of our cars to Sparks for service.
Gary S., Owner from Sparks Auto Service responded on 01/15/2025 09:30 AM

We’re delighted to hear that your pickup received the TLC it needed! It’s always nice when a service doesn’t just meet expectations but surpasses them - like a surprise party, but with fewer balloons. Switching all your cars to Sparks is a huge compliment, and we’re here to keep them running smoothly. Happy driving, and may your trucks always have more fuel than friends!


PJ
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Paul J.
Oregon City, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2025
verified customerVerified Customer
9
Changed brake fluid
Friendly and knowledgeable
Gary S., Owner from Sparks Auto Service responded on 01/14/2025 09:30 AM

We appreciate your feedback about our friendly and knowledgeable team! It's always a plus when we can keep the car troubles at bay while making the process as enjoyable as possible. If there's anything we can do to turn that four-star experience into a five-star one, let us know. We're all ears and ready to help!


WS
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Wes S.
Oregon City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Success - 4th auto shop finally solved intermittent problem
MAF Sensor service light kept coming on and engine would surge intermittently. Sparks was the 4th shop to try to solve the problem. With professionalism and tenacity they solved it. They were honest and more than fair with cost. My business will certainly continue to be directed their way.
Gary S., Owner from Sparks Auto Service responded on 01/13/2025 09:30 AM

We're glad to hear that the sparks at our shop finally did the trick for your MAF sensor situation! It’s like we were the golden ticket after a series of not-so-lucky scratch-offs. We always strive for professionalism and tenacity, and we’re happy that our team was able to turn that pesky check engine light into a distant memory. Your support means a lot to us, and we promise to keep the quality and integrity high for all of our customers. Here's to smoother rides ahead!


Verified Customer
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
9
Great Auto Service
Gave an estimate for the work to be done and kept me updated on the progress. No surprises at pick up and work was completed to my satisfaction.
Gary S., Owner from Sparks Auto Service responded on 12/24/2024 09:30 AM

We appreciate you taking the time to share your experience with us. It's always a pleasure to hear that our communication and transparency hit the mark. After all, surprises are great at birthday parties, not so much when it comes to car repairs! We're glad the work met your expectations. If there's anything else you need, just let us know.

Service Coupons and Posts
Thanks for the awesome review! We're thrilled to keep the wheels turning smoothly since Spencer left. And we promise to work on our coffee game! ☕🚗 Your car is always welcome here! #SparksAutoService #CustomerCare
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?✨ Speedy service with a touch of class! We appreciate your kind words and promise to keep those wheels turning smoothly. Thanks for choosing us! ?️ #SparksAutoService #QuickAndProfessional
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We appreciate the love! ?️ We're here to keep your old faithful running smoothly while working around your busy life! Your trust means the world to us. Let's keep the wheels turning! ?✨ #AutoCare #SparksAutoService
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? Thanks for the stellar 5-star review! We're thrilled to be your go-to for auto service. If your car had thumbs, we think it would be giving us a high five too! ?✨ #SparksAutoService #5StarExperience
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We're revved up about your great words! ?✨ At Sparks Auto Service, we always strive to make your ride better. Your support keeps us going! Thanks for trusting us with your vehicle. Keep cruising! #GreatService #SparksAutoService
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Thanks for the 5-star review, Rex! We're glad you appreciate our work. We'll try to speed things up, but we all need a break - even lightbulbs! ?? #Grateful #AutoService
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Thanks, Andy! We're glad we could help with your truck. Sometimes transmissions can be as mysterious as a Rubik's Cube, but we're always here to solve the puzzle. Looking forward to your next visit! ?✨ #CustomerAppreciation #SparksAutoService
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Thanks for the glowing review, Joe! ? We strive to always go the extra mile for our customers. We're thrilled to hear that you feel you're getting great value! We're here for all your automotive needs! #CustomerAppreciation #SparksAutoService
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Thanks for the pawsome review! We're thrilled to hear that you had a great experience with us. Your support means a lot! ?? #CustomerAppreciation #Grateful
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Thanks for trusting us with your check engine light issue! We're thrilled to hear your car is running perfectly again. ?? #HappyCustomers #AutoRepair
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We're thrilled to keep both you and your high-maintenance Audi happy! Thanks for your support and trust. We're here whenever your car needs a little TLC. ?? #CustomerAppreciation #ReliableService
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? Thank you for the amazing review! We're thrilled that you appreciated our honest and quality service. Your satisfaction means the world to us! ? #CustomerSatisfaction #QualityService #AutoRepair #OregonCity
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Thanks for the kind words, Wilda! ? We're glad you had a great experience with us! #OregonCity #SparksAutoService ??
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Thanks for the great review, Sherri! We're so glad you had a great experience with us. ? #OregonCity #SparksAutoService #HappyCustomer
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Thanks for the great review, Bev! We're so glad you've had a positive experience with us. ? #OregonCity #SparksAutoService ???
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?? Amazing service at #OregonCity! They solved my problem quickly & I'll be back! #CustomerService #Impressed #HappyCustomer
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Thanks for the 5-star review, Tom! We appreciate your trust in Sparks Auto Service and are glad you've had a great experience with us. #OregonCity #AutoService #Toyota #Trust
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