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Spartan Auto Care Centers

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(625 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

WE ARE AN "AAA" APPROVED VEHICLE REPAIR FACILITY WITH THE ABILITY TO SERVICE ALL KINDS OF AUTOMOBILES AND LIGHT TRUCKS. WE HAVE LIFTING CAPACITY TO SERVICE COMMERCIAL TRUCKS UP TO 16,000LBS. IN WEIGHT AND PROVIDE FULL MAINTENANCE SERVICES TO ALL TYPES OF VEHICLES. WE ARE AN "AAA" APPROVED VEHICLE REPAIR FACILITY WITH THE ABILITY TO SERVICE ALL KINDS OF AUTOMOBILES AND LIGHT TRUCKS. WE HAVE LIFTING CAPACITY TO SERVICE COMMERCIAL TRUCKS UP TO 16,000LBS. IN WEIGHT AND PROVIDE FULL MAINTENANCE SERVICES TO ALL TYPES OF VEHICLES.

Categories
Auto Repair, Car Maintenance, Used Car Dealer
Contact
(413) 739-2175

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Eastern Time (Us & Canada)
865 Memorial Ave W Springfield, MA 01089
Spartan Auto Care Centers' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(625 Reviews)

MJ
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M J.
Westfield, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/22/2025
0
Always something wrong
My neighbor has his car there every other month it's a 90 something Honda Accord going thru receipts of his added up to 20k worth of repairs many of same repairs done twice in same year, absolutely abhorrent people take advantage of the elderly they treat him like a king when he goes in to shop does a free fluid top off.
The Team at S. from Spartan Auto Care Centers responded on 02/23/2025 08:46 PM

To M. Jensen.  Who the heck are you to post a negative review like this when you have never been a customer with us? Your neighbor Dave has come to our facility and had repair work done dozens of times ..... spending thousands of dollars fixing every defect, funny noise and the like.  Having dealt with Dave myself countless times, I have never heard a complaint from him  ever! Maybe that is why like once every other week, he buys my employees breakfast and stops in for coffee even when we are not servicing his vehicle!  Again, if Dave is happy with our services ( he has returned to our shop over 50 times in the past 5 years)... you shut the heck up and go post your negative comments on some other small business!


DC
DANIEL C.
Longmeadow, MA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Mercedes Exhaust
Excellent service, quick to diagnose and repair. Highly recommend!

MK
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MIKE K.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Honesty and integrity, nice job!
I’ve been a customer with Nick at Spartan auto care for a little over 15 years, each time he delivers very thoughtful honest auto care..
The staff is super friendly. He bends over backwards to help customers who may have transportation pick up drop off challenges.
It’s been a pleasure.. thank you very much for the years of great service
Mike King

EO
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ERIKA O.
Chilmark, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Competent, Friendly Service
Very competent, friendly staff. My truck's starter failed on a Saturday morning and they were able to replace it right away. I was in and out within 2.5 hours. Extremely pleasant experience from start to finish.

Verified Customer
Westfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Done right the first time, every time
Brought my Truck in for multiple complex issues. Nick and his great crew ordered the parts needed and got it done right. No guessing here - they just figure out what’s wrong accurately and get you back on the road fast. The best!

PL
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PATRICK L.
West Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Happy
Very friendly. Oil change. Tire rotation. Rear brakes. All taken care of in a short time and at a reasonable price.

Verified Customer
Longmeadow, MA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
The right Repair at the right price
I recently had a problem with my brakes. the dealer told me three weeks before I could get an appointment. Spartan was able to take me in that day and get me back on the road that afternoon.

Verified Customer
Agawam, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Best Auto Service Ever in Western Mass
This Friday night, I brought my VW into Spartan. with an oil leak under my car front engine. Staff was able to diagnose the issue, fix the issue, and allow me drive my car home Saturday. Staff was very friendly. Thanks.

Verified Customer
Longmeadow, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
2013 Audi A4 - Tires, Brakes, Etc.
Brought my car in for new brakes and tires as they felt worn. Very quick turn around time and the employees were very nice when I arrived. The crew did a fantastic job, cars never felt better, thanks!

TT
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TERRI T.
Feeding Hills, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Struts replacement
As usual, they were wonderful! I always have a great experience here. I trust them completely. Do yourself a favor and don't go anywhere else.

IS
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IAN S.
Southwick, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
So far so good!
Great job fixing exhaust system flanges. Didn't cost me the $1600 ask by dealership

CN
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CHARLES N.
West Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
9
50 Year Satisfied Customer
Spartan provided GREAT auto repair service

Verified Customer
Westfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Same day all around care.
Came in for a routine oil change and tire rotation. They notified me that my rear tires were bald and went out of their way to make sure I was able to purchase and have the new tires installed the exact same day. For reference, last time I needed to get new tires it took about 3 days to get them in at a different mechanic because I have an unusual tire size. Awesome and friendly service!

MK
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MIKHAIL K.
Agawam, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Always Reasonable, Never Fleecing
These folk are great. I've been going here for all of my maintenance, and they're consistent, budget-mindful, and helpful.

KE
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KEITH E.
West Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Struts & More
Spartan Auto is top notch with auto repairs for any make and model. Very accommodating and will get your car on the road. Heard a noise when I started to brake, then called Spartan. Car needed replacement struts and was repaired quickly.
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