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SWT Total Car Care- Arrowhead

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(508 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are an independently family owned auto repair business. Our mission is to provide honest automotive repair, quality workmanship and exceptional service. We are committed to provide a professional and friendly atmosphere in which customers may acquire the knowledge and needs of their vehicle. As a close family of employees, our We are an independently family owned auto repair business. Our mission is to provide honest automotive repair, quality workmanship and exceptional service. We are committed to provide a professional and friendly atmosphere in which customers may acquire the knowledge and needs of their vehicle. As a close family of employees, our commitment to our customers and continuous improvement is essential to providing our high level of service. We value our long-lasting relationships with our customers, community and suppliers. This will allow long-term growth and profitability while providing future opportunities for our employees. ...more

Categories
Auto Maintenance, Tire Repair, Tires
Contact
(605) 271-1114

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4612 E Arrowhead Pkwy Sioux Falls, SD 57110

Affiliations

AAA - Approved Auto Repair
SWT Total Car Care- Arrowhead's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(508 Reviews)

KV
KELLY V.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2024
verified customerVerified Customer
10
Great service
Always great service from Bob and the crew at SWT!
Bob H. from SWT Total Car Care- Arrowhead responded on 09/05/2024 09:35 AM

We appreciate your shout-out to Bob and the crew! It’s always a pleasure to know that great service hits the mark. We're all about keeping those wheels turning smoothly!


MR
MARK R.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2024
verified customerVerified Customer
10
Excellent service again
Timely and professional service
Bob H. from SWT Total Car Care- Arrowhead responded on 09/01/2024 09:35 AM

We appreciate your feedback! Nothing beats timely and professional service—it's like the perfect timing in a dance routine. We're glad we could keep you in step!


BN
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Brit N.
Harrisburg, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2024
verified customerVerified Customer
10
Fast & Friendly!
My car was having some "chugging" and brought it in to SWT to get a diagnosis of what might be wrong. They were absolutely swamped but managed to find the problem and got it fixed for me the next day! Absolutely amazing customer service! Bob was so nice and understanding. Upfront and honest! We will be using SWT for all our car issues from now on! Thank you so much!
Bob H. from SWT Total Car Care- Arrowhead responded on 09/01/2024 09:34 AM

We appreciate you taking the time to share your experience! It sounds like we were able to put the brakes on that chugging issue in no time. We're glad our team could get everything sorted quickly and that Bob treated you like family. Looking forward to keeping your car in tip-top shape for all your future adventures!


KJ
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KEVIN J.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2024
verified customerVerified Customer
10
Excellent customer service
Quick and great service
Bob H. from SWT Total Car Care- Arrowhead responded on 08/29/2024 09:37 AM

We appreciate your feedback! We're all about getting you back on the road in no time with top-notch service. Speedy and quality—just the way we like it! Hope to keep the good times rolling.


CG
CURTIS G.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2024
verified customerVerified Customer
10
Quick and friendly service
Quick, friendly, easy

They don’t bs you on stuff that doesn’t need to be done
Alisha J. from SWT Total Car Care- Arrowhead responded on 08/22/2024 07:20 AM

Thanks for the rave review, Curtis! Quick, friendly, and honest service is what we're all about. We're thrilled you had an easy and no-nonsense experience with us. We'll keep up the good work!


Verified Customer
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2024
verified customerVerified Customer
10
Headlight wiring problem
Very professional and fixed my issue day of!
Alisha J. from SWT Total Car Care- Arrowhead responded on 08/16/2024 11:47 AM

We're thrilled to hear that our team provided you with prompt and professional service! We appreciate your positive feedback and look forward to helping you with any future car care needs. Thank you for choosing SWT Total Car Care!


GG
GEORGE G.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2024
verified customerVerified Customer
10
Oil. Change
I was day late on appointment but they had me wait short time and when completed with another vehicle they provided me service. They also identify some issues needing attention in near future along with cost estimates. Great service
Alisha J. from SWT Total Car Care- Arrowhead responded on 08/16/2024 06:31 AM

We appreciate you taking the time to share your positive experience! We understand that things come up and are happy we could accommodate your appointment the following day. Our team strives to provide efficient service, and we're glad we were able to identify potential issues for you. Thank you for choosing SWT Total Car Care!


CG
CURTIS G.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
verified customerVerified Customer
10
Quick and friendly
Quick, easy and professional
Alisha J. from SWT Total Car Care- Arrowhead responded on 08/07/2024 06:06 AM

We're delighted to hear that you had a quick, easy, and professional experience with us! We appreciate your positive feedback. Thank you for choosing SWT Total Car Care. We hope to see you again in the future!


GG
GEORGE G.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
10
Front end alignment
Excellent fast work
Alisha J. from SWT Total Car Care- Arrowhead responded on 08/01/2024 01:27 PM

Thank you for taking the time to leave us a 5-star review, George! We appreciate your feedback and are glad to hear that you were pleased with the fast service. We look forward to seeing you again! Best regards.


JS
Joe S.
South Dakota
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2024
verified customerVerified Customer
Category: Service
Joe said they were quick.
Recommended
Alisha J. from SWT Total Car Care- Arrowhead responded on 08/01/2024 06:25 AM

We appreciate you taking the time to share your experience with us, Joe! Providing efficient service is always a top priority for us. We're glad to hear that we could meet your expectations!


GA
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GEORGE A.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
Great job
The price was fair and the work was done in a timely manner. The staff was all very friendly and helpful.
Bob H. from SWT Total Car Care- Arrowhead responded on 07/28/2024 09:36 AM

We're thrilled to hear that you had a positive experience with us, George! Our team always aims to provide friendly and efficient service, and we're glad to hear that this was reflected in your visit. Thank you for choosing us for your vehicle needs, and we look forward to serving you again in the future!


LC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2024
verified customerVerified Customer
10
Alignment work
All good so far.
Bob H. from SWT Total Car Care- Arrowhead responded on 07/27/2024 09:37 AM

We're thrilled to hear that! If anything comes up, feel free to reach out to us. Thank you for choosing SWT Total Car Care- Arrowhead!


RV
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ROBYN V.
Brandon, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2024
verified customerVerified Customer
10
Awesome mechanic
Total car care on Arrowhead are a great bunch of mechanics. They are patience and understanding to us woman who don’t know much about cars! They are fantastic!!!! AAA+++ in my book
Alisha J. from SWT Total Car Care- Arrowhead responded on 07/22/2024 01:46 PM

Thank you so much for your kind review! Our team takes pride in providing excellent and honest service to all of our customers, regardless of their level of car knowledge. Thank you for choosing Total Car Care on Arrowhead for your car needs. We look forward to seeing you again.


JS
JOAN S.
Sioux Falls, SD
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2024
verified customerVerified Customer
10
Truck repair
Bob was very helpful on all repairs to my husband's 1997 pickup. He was honest and told me what was all wrong and his prices were reasonable. We will continue coming back.
Alisha J. from SWT Total Car Care- Arrowhead responded on 07/19/2024 06:01 AM

Thank you so much for your kind words! We're thrilled to hear that Bob was able to help with your husband's 1997 pickup and that you found his honesty and pricing to be reasonable. We truly appreciate your trust and look forward to continuing to serve you in the future.


BM
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BRIAN M.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2024
verified customerVerified Customer
10
New Oil and a greased up!
Honestly, I like the way they look my vehicles over when they work on them. It’s not always the best news but you want to know what you need to plan on repairing whether it be your only car or in my case - “a fleet”! Bob and his staff do super work. I appreciate it.
Alisha J. from SWT Total Car Care- Arrowhead responded on 07/18/2024 06:04 AM

Thank you for the glowing review! We're glad to hear that you appreciate our thorough inspections and honesty. Keeping you informed about your vehicles' needs is important to us. Bob and the team are thrilled by your praise and will continue to deliver top-notch service. Your appreciation means a lot to us!

Offers and Posts
?✨ We love hearing that we're on the ball! Being punctual is our superpower, and efficiency is our middle name! Thanks for trusting SWT Total Car Care- Arrowhead to keep you rolling smoothly! ?? #OnTimeEveryTime #CarCarePros
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?? Ready to hit the books? Don't forget to prep your ride for the back-to-school traffic! ? A quick check-up on tires, brakes, and fluids can save you from unexpected detours. Let's keep your journey smooth and safe this school year! #BackToSchool

Hey there, Mark! ? We're thrilled we could help you out with the battery replacement. Thanks for the 5-star review! We hope to see you again soon. #SWTTotalCarCare #HappyCustomers
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Thanks a million for the stellar review! ? We're thrilled to hear that you had a top-notch experience with us. ? Our team is here to keep you running smoothly! #CustomerSatisfaction #CarCare
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Thanks for the 5-star review, George! We're glad you're happy with our service. ?? Our team is always here to keep your car in top shape! #HappyCustomers #SWTTotalCarCare
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? We're thrilled to hear that you had a great experience with our tire selection service! Thanks for the fantastic review and for choosing SWT for your car care needs. We look forward to seeing you again soon! ?? #CustomerAppreciation #SWTTotalCarCare
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Thanks for the 5-star review, Dan! We're glad we could provide you with great service at a reasonable price. ? We appreciate your support! #CustomerAppreciation #HappyCustomer
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? Thanks for the awesome review! We're happy to hear you had a great experience with our crew. We appreciate your recommendation! ?? #SWTTotalCarCare #HappyCustomers
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? Thanks for the fantastic review! We're thrilled you had an excellent experience with Bob. We'll be sure to give him a high-five for his friendly service. ?? #CustomerAppreciation #SWTTotalCarCare
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? Thank you for the 5-star review, Jeff! We're thrilled to hear that your experience with us was efficient and convenient. We're always here to make car care hassle-free! ??️ #CustomerAppreciation #CarCare
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? Thanks for the 5-star review, Mark!⭐️ We're thrilled you had a great experience with us. We are always here to keep your car running smoothly! ? #CustomerAppreciation #SWTTotalCarCareA
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Thanks for the kind words, Dori! ? We were glad to help you out with the power steering fluid leak. We'll make sure to pass your appreciation along to Bob. #CustomerService #CarCare
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Thanks for the stellar review, Bob! We're so glad to hear that our team could help you out. ? Our goal is to always make car troubles a little more bearable. #CustomerAppreciation #SWTTotalCarCare
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Thanks for the 5-star review! We're thrilled to keep you safe and worry-free through winter. Our team is always here to tackle those tough fixes and keep your car running smoothly. ?? #CustomerAppreciation #SWTTotalCarCare
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Thanks for the 5-star review, Virgil! ? We're thrilled to get you back on the road in record time! ⚙️ Your support means the world to us! #CustomerSatisfaction #FastService
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Thanks for the 5-star review, Richard! ? We're delighted to hear you had a good experience at SWT Total Car Care A. Our friendly service is always here to help! ? #HappyCustomers #CarCare
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Thanks for the awesome review! ? We're thrilled to hear you had a great experience at SWT Total Car Care A. Bob will be delighted to read your kind words. We can't wait to see you again! #CarCare #CustomerSatisfaction
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Hey there, Helen! ? Thanks for the five-star review! We're thrilled to hear we could get your car back on the road in record time. Our team truly appreciates your support. #HappyCustomers #SWTTotalCarCareA
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Thanks for the stellar review! ? We're thrilled to have met your expectations and look forward to being your go-to spot for all things car-related. Your feedback means the world to us! #SWTTotalCarCare #CustomerSatisfaction ?
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Hey there, Mark! ?? Thanks for the 5-star review! We always strive to provide efficient service. Your support means the world to us! #CustomerAppreciation #SWTTotalCarCareA
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Thanks for the 5-star review, Kevin! Glad you enjoyed our top-notch service and customer care. ?? We're here to keep your car running smoothly! #CustomerSatisfaction #CarCare
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Thanks for the stellar review, Cindy! ? Our team at SWT Total Car Care A is thrilled to have kept your car running smoothly. We appreciate your support and look forward to seeing you again! #HappyCustomers #CarCare
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????? Thanks for your 5-star review! We're glad you enjoyed your oil change service at SWT Total Car Care A! ?? #SWTTotalCarCareA #SiouxFalls #AutoMaintenance
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? Thank you for the amazing review! ? We strive to provide fast and efficient service, and we're glad we exceeded your expectations. ? Your recommendation means a lot to us! #CustomerSatisfaction #FastService #FriendlyStaff #SWTTotalCarCareA
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? Thank you for the fantastic review! ? We're thrilled to have provided you with excellent service and top-notch customer care. ? It's always a pleasure serving you! #CustomerSatisfaction #TopNotchService #SWTTotalCarCareA #SiouxFalls
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????? Thank you for the awesome review! We're glad you trust us with your oil changes and we're thrilled to have resolved the issue with your brakes. Your recommendation means a lot to us! ?? #SWTTotalCarCareA #CustomerAppreciation
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Thanks for the kind words! ? We're glad we were able to help you out at #SWTTotalCarCareA in Sioux Falls. #HappyCustomer #TireTroublesSolved ?
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Thank you for the kind words, Curt! ? We're so glad you had a great experience with us. #SWTTotalCarCareA #SiouxFalls #FriendlyService #FairPricing
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Thanks for the great review, Diane! We're so glad you had a great experience with us here at SWT Total Car Care. We strive to provide the best vehicle care in #SiouxFalls and we're glad you noticed! ? #CarCare #CustomerSatisfaction ???
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Thanks for the kind words, Richard! We're glad you chose us for your car care needs in Sioux Falls. ? #SiouxFalls #CarCare #TotalCarCareA
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Thanks for the great review, Mark! ? We're glad to hear that the repair was quick and the price was fair. #SiouxFalls #SWTTotalCarCareA #HappyCustomer ?
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Thanks for the kind words, Nickolas! ? We're glad you were pleased with our speedy and quality service. #SWTTotalCarCare #SiouxFalls #Carservice ?
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We're so glad you had a great experience, Bill! ? Thanks for choosing SWT Total Car Care A in Sioux Falls. #CustomerSatisfaction #SiouxFalls #SWTTotalCarCareA ?
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???? #SiouxFalls #GreatService ??
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Thanks for the 5-star review, Brian! ????? We're glad you had an uplifting experience and are looking forward to working with you again! #SWTTotalCarCare #SiouxFalls
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Thanks for the kind words, Doug! We're so glad you had a great experience with Bob and our team. ? We strive to provide the best car care in #SiouxFalls and beyond! #SWTTotalCarCareA #AutoRepair #CustomerService
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Thanks for the kind words, Chris! We're proud to provide honest and trustworthy service to our customers. #SWTTotalCarCareA #SiouxFalls ???
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?Checking fluid conditions & replacing as needed on 4WD drivetrain + ?Engine oil change in #SiouxFalls ? #AutoRepair #CarCare
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Thanks for being a loyal customer, Brock! ? We appreciate your support! #SWTTotalCarCare #SiouxFalls
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Thanks for the great review, Shallun! We're so glad you enjoyed your experience with us and appreciate the kind words about Bob. We look forward to helping you with all your car care needs in the future! #SWTTotalCarCare #SiouxFalls ???
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Thanks for the great review, Brion! We're so glad you've had a great experience with us at SWT Total Car Care A! ? #CustomerSatisfaction #SiouxFalls
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Thanks for the great review, Mark! ? We're so glad you were pleased with the work we did for you. #SWTTotalCarCareA #SiouxFalls
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Thanks for the great review, Brian! ? We're glad you appreciate our friendly service and the research we did to provide you with the info you needed. #SWTTotalCarCareA #SiouxFalls
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Thanks for the great review, Diane! We're so glad you had a great experience with Bob! We strive to provide the best customer service and respect to all of our customers. #SWTTotalCarCareA #SiouxFalls ??
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Thanks for the kind words, Dan! We're so glad you had a great experience with Bob and his team. ? #SWTTotalCarCareA #SiouxFalls
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Thanks for the great review, Mark! ??? We're glad we could help you out and refund the defective part. #SWTTotalCarCare #SiouxFalls
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Thanks for the review, Brian! ? We're glad we could help with the battery and cable replacement. #SiouxFalls #SWTTotalCarCareA #CarCare ?
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Thanks Kevin! ?We're glad you had a great experience with us. #SWTTotalCarCare #SiouxFalls
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Thanks for the great review, Susan! We're so glad you had a positive experience with us. ? We look forward to seeing you again soon! #SWTTotalCarCareA #SiouxFalls
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Thanks for the great review, David! ? We're so glad you had a great experience with us at SWT Total Car Care A in Sioux Falls. #SWTTotalCarCareA #SiouxFalls
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