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Ken Garff Hyundai Cheyenne

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(528 Reviews)
66
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
20
Total ReScores
4.6
ReScore Average
66
Net Promoter Score ®

Business Details

About

Ken Garff Hyundai is located in Cheyenne, WY. We serve customers from Cheyenne, Laramie, Torrington, and Scottsbluff, NE. Call us today to schedule an appointment with our top-notch Service Department. We can't wait to see you! Ken Garff Hyundai is located in Cheyenne, WY. We serve customers from Cheyenne, Laramie, Torrington, and Scottsbluff, NE. Call us today to schedule an appointment with our top-notch Service Department. We can't wait to see you!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(307) 638-3335

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
2121 Westland Road Cheyenne, WY 82001

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(307) 638-3335
No Business Hours Provided

Business Hours

* No Time Zone Provided
2121 Westland Road Cheyenne, WY 82001

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
69
Net Promoter Score ®

Business Details

Categories
Contact
(307) 638-3335
No Business Hours Provided

Business Hours

* Mountain Time (Us & Canada)
2121 Westland Road Cheyenne, WY 82001
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(528 Reviews)

Verified Customer
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
8
Category: Service
Quick, friendly, understanding
Very helpful, was able to get my vehicle done within 2 hours fixed my tire problem and was able to check more without me telling them.

TP
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TAMMIE P.
Gillette, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Category: Service
Excellent service
They got me an appointment right away for a recall. Took care of the car right away.

KW
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KAITLIN W.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Category: Service
engine light diagnostic
helpful, polite, timely.

RT
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Robert T.
Kimball, NE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/26/2024
7
Category: Service
Oil change process
Advantage care is a great deal these days, and they do a great job BUT, it takes 1 1/2 to 2 hours to complete. Really shouldn't take that long. And hour maybe...

RB
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ROBERT B.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Category: Service
Oil change
The service & people were outstanding.

JF
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JEFF F.
Laramie, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2024
verified customerVerified Customer
10
Category: Service
Great experience
My rep answered all my questions and the car was done ahead of schedule. He also explained my final inspection report in detail.

Verified Customer
Sidney, NE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/21/2024
verified customerVerified Customer
0
Category: Service
Poor customer service.
Poor customer service. Car not ready as promised. Service manager and general manager didn't seem to care that car was not ready. Arrived at 10:15, told service 3 hrs max, not ready until
3:05, and then paperwork.

KY
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KEITH Y.
Casper, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2024
verified customerVerified Customer
7
Category: Service
Sonata
Service was great

Verified Customer
Cheyenne, WY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/16/2024
verified customerVerified Customer
1
Category: Service
Confused on how it works
Matt is the best service man I’ve ever dealt with, seems his superiors are more worried about their paychecks instead of their employees and customers. Not clear direction at the top.

RR
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ROBERT R.
Ogallala, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
9
Category: Service
Matt Peters and his partner at the service desk are the best and all work was fine!
Matt’s the best and always extremely helpful!

JH
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JENNIFER H.
Johnstown, CO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/14/2024
verified customerVerified Customer
3
Category: Service
Given wrong estimate for oil change and waited almost 1hr and 30 mins
So I was pretty upset that I was told at the time of write up that just an oil change was $60-$70 and that it would be less than a hour… when I went to check out almost an hr and a half later my bill was $101!!! I was just told sorry that’s the price…. So ya I don’t think I’ll be coming back I didn’t feel like anyone cared!

MH
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MARCUS H.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
10
Category: Service
Convenient and easy
Hyundai service always takes good care of me. Matt is exceptional at customer service!

BH
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BETHANY H.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2024
verified customerVerified Customer
10
Category: Service
Treated Like Family
The best part of visiting the dealership for service is Matt Peters. He is my service advisor, and he always treats me like family. He greets me warmly, listens to any concerns I might have, and explains what needs to be done to my vehicle in a way that makes it easy for me to understand. Matt is very professional, but not in an aloof or condescending way. He also takes the time to just chat with me and show interest in how things are going for me, which makes me feel valued as a person and not just a customer.

TL
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TIM L.
Green Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2024
verified customerVerified Customer
10
Category: Service
Great experience!!
Very clean facility staffed with experienced and friendly staff. Took great care of us. Very pleased with them.

DH
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DAVID H.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2024
verified customerVerified Customer
10
Category: Service
Quick
Quick and employs were very courteous!
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