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Star Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(821 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
7
Total ReScores
3.4
ReScore Average
83
Net Promoter Score ®

Business Details

About

Star Hyundai in Abilene, TX offers the best in Hyundai service and repair. Star Hyundai in Abilene, TX offers the best in Hyundai service and repair.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(325) 698-2222

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
200 South Clack Abilene, TX 79605
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(821 Reviews)

JG
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Juan G.
San Angelo, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2022
10
Category: Service
Kori Gallimore, you did awesome!
My wife and I were in search of a new vehicle with a baby on the way! We looked and looked and Kori stepped in for the save. She really out did herself. If your looking for a vehicle go see Koria and Star in Abilene you won't regret it!! Thanks Kori!

SB
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Sherry B.
Brownwood, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2022
10
Category: Service
Seamless Experience Every Time
This is the 2nd car that we have bought from Star Hyundai of Abilene. The 1st one was a very pleasant experience, from start to finish. The professionalism of the staff... whether it's the sales team or the service department, is above any dealership we've ever dealt with. Tony Rodriguez, our salesman sold me our 2nd Hyundai yesterday. He is the nicest, most knowledgeable gentleman...so easy to work with. We also had service work done on our 1st vehicle while we were there purchasing the 2nd one and Matt in the service department was great as well.
At Star Hyundai, they treat you like family, like you want to be treated, with respect, honor, and kindness. And on top of all that, with a Hyundai you get a standard 100,000 mile/10 year warranty. WHAT!! I know, right! You can't beat it! Love our Hyundai and Tony Rodriguez.
JEFFERY C. from Star Hyundai responded on 04/29/2022 04:44 AM

Thank You so much!

from The Hyundai Crew


MS
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Michael S.
Abilene, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2022
10
Category: Service
A-1 service
I have used the Star Hyundai service department for over 10 years and have NEVER been disappointed. Eric takes a personal interest- whether standard maintenance or to fix a problem. Sometimes I think I am back in the 50s with both the service itself and the interaction with Eric. Thanks team!
Mike Swanson
JEFFERY C. from Star Hyundai responded on 04/15/2022 04:41 AM

Thank You so much!

from The Hyundai Crew


DW
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Donald W.
Abilene, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
PROMPT, FRIENDLY, EFFICIENT
Eric and Matt, as well as the technicians, always go the extra mile to meet our expectations and vehicle needs. They are more than willing to answer any questions we have and get us the best quality care for our vehicle. We appreciate the Star Service Team and wouldn't take our vehicle needs anywhere else.
ERIC D. from Star Hyundai responded on 03/28/2022 05:45 AM

Thank you so much!

Your Hyundai Service Team 


DS
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Donald S.
Breckenridge, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
It was great
Everything went as expected
JEFFERY C. from Star Hyundai responded on 03/25/2022 08:47 AM

Thank You very much!

The Hyundai Crew


JR
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Jesse R.
Abilene, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Very timely service as it always is!!!!
ERIC D. from Star Hyundai responded on 03/22/2022 10:43 AM

Thank you for your feedback! As always, it was a pleasure to service your Palisade! 
We look forward to your next visit, if you need anything before then, feel free to reach out to us.
-Your Hyundai Service Team 


BM
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Brad M.
Abilene, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent and Efficient Service
The service department equaled the professional, friendly, and efficient service we received when we bought the car! We’re happy with the total experience of Star Hyundai, and we’ll be repeat customers! Thanks, Star Family of Dealerships!
ERIC D. from Star Hyundai responded on 03/07/2022 05:40 AM

Brad, we appreciate your feedback, as well as your buisness. We are glad you gave us the opportunity to take care of your Santa Fe's needs. If there is anything else we can do for you in the future, you know where to find us.
Sincerely, 
Eric Davis
Service Manager
Star Hyundai
325-698-2222


Verified Customer
Abilene, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Fast and friendly
I will be retuning to star Hyundai. They took great care of my vehicle needs in a timely manor. The staff was very nice and made my time there comfortable.
ERIC D. from Star Hyundai responded on 03/07/2022 05:38 AM

We appreciate your feeback on your visit with the 2014 Sonata. If there is anything else that we can do for you in the future, we would be more than happy to help. 
Sincerely, 
Eric Davis
Service Manager
Star Hyundai
325-698-2222


DW
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Donald W.
Abilene, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
GREAT SERVICE - GREAT SERVICE TEAM
STAR HYUNDAI SERVICE TEAM GOES ABOVE AND BEYOND TO ENSURE OUR VEHICLES ARE RETURNED TO US PROMPTLY AND WITH ALL APPLICABLE SERVICE WORK COMPLETED. THE FACT THAT THEY ARE WILLING TO LET US KNOW WHEN AREAS OF CONCERN NEED TO BE ADDRESSED AND FUTURE REPAIRS ARE REQUIRED INSTILL CONFIDENCE THAT ALL WILL BE HANDLED PROFESSIONALLY.
JEFFERY C. from Star Hyundai responded on 03/03/2022 02:48 PM

Thank You!

from The Hyundai Crew


LC
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Larry C.
Sweetwater, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil change
Professional
JEFFERY C. from Star Hyundai responded on 02/24/2022 07:11 AM

Thanks so much!

from The Hyundai Crew


ES
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Edith S.
Cross Plains, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Recall service
Personnel were very polite. Service was very fast.
JEFFERY C. from Star Hyundai responded on 01/31/2022 07:52 PM

Thanks so much!

from The Hyundai Crew


Verified Customer
Abilene, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service - and an exceptional service manager
Star service has been great. We were really glad to see Eric back as service manager as he inspires confidence that things will be handled correctly.
JEFFERY C. from Star Hyundai responded on 01/07/2022 04:20 PM

Thank You!

from The Hyundai Crew


Verified Customer
Clemons, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Expect nothing but the best from the best
Thank you for another exceptional visit
JEFFERY C. from Star Hyundai responded on 12/15/2021 04:59 PM

Thank You!

from The Hyundai Crew


CB
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Carol B.
Abilene, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Department
I took my Tucson in for its regular maintenance and was very pleased. Matt took the time to go over everything with me and answered all my questions
JEFFERY C. from Star Hyundai responded on 12/10/2021 08:11 AM

Thanks so much!

from The Hyundai Crew


DL
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Deedee L.
Abilene, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Always easy and painless
I always feel confident that i will be taken care of!
JEFFERY C. from Star Hyundai responded on 10/22/2021 07:13 AM

Thank You!

from The Hyundai Crew

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