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Sterling Car Care Goodyear

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(469 Reviews)
-100
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Score Details

5 stars
82%
4 stars
12%
3 stars
1%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

For over 40 years Sterling Car Care Goodyear has been your one stop family owned and operated automotive repair shop. Google us and see our reviews, no one has more satisfied customer reviews. For over 40 years Sterling Car Care Goodyear has been your one stop family owned and operated automotive repair shop. Google us and see our reviews, no one has more satisfied customer reviews.

Categories
Auto Repair, Diesel Services, Transmission Repair
Contact
(586) 939-0230
Closed
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
6331 Metropolitan Pkwy Sterling Heights, MI 48312-1025
Get Directions
Sterling Car Care Goodyear's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(469 Reviews)
Write a Review
Recent Reviews
EA
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Elaine A.
Sterling Heights, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/31/2024
0
Do not trust Sterling CAR care
Bought tires from them late last fall. Sterling CAR care claimed needed ball joints. Very little driving in the winter months. Noticed a nasty raddle under the car. We'll guess what,? Took the car to another place, AND STERLING CAR CARE NEVER REPLACED THE BALL JOINTS Not the first time, but it is the LAST TIME MY CARS GO TO THIS RIP OFF GARAGE.
EA
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Elaine A.
Sterling Heights, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/31/2024
0
Do not trust Sterling CAR care
Bought tires from them late last fall. Sterling CAR care claimed needed ball joints. Very little driving in the winter months. Noticed a nasty raddle under the car. We'll guess what,? Took the car to another place, AND STERLING CAR CARE NEVER REPLACED THE BALL JOINTS Not the first time, but it is the LAST TIME MY CARS GO TO THIS RIP OFF GARAGE.
RZ
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Ronald Z.
Clinton Township, MI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/10/2023
3
Water pump now I have a rattle from my cam phasers I believe or the tensioner
Well about 7 months ago I got my water pump done through warranty here I think they only did the water pump n left everything els and now I have this nasty tick tapp sound. I do not beat my car I take very well care with my car oil changes are done every 2500 Is all I want is my car to be working properly. I really hope we can get this resolved for I would like to keep doing business with u and my car in top shape where it should be running how it should be
CM
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Chester M.
Waterford, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/12/2019
Scam artists.
1.0 star rating
8 minutes ago
DO NOT GO HERE! They tryed to charge me $750 dollars to put a $50 dollar part on that I've had done for $350. Because they said it was rusty, I did it myself in two days, with hand tools. Then because I didn't have any work done they charged me $32 dollars to look at it for 20 mins. DO YOURSELF A FAVOR DON'T GO HERE.
Not Recommended
4M
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48007 M.
Avoca, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Quality and honest service at a good price.
Our daughter’s truck was in for a standard oil change and tire rotation. The techs found out the battery was on its last leg so replaced it as well. That was a real blessing for them to catch that issue with our daughter heading back to college next week.
Recommended
JS
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James s.
Sterling Heights, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/24/2018
worst shop i have ever dealt with
This place is a Joke and their prices are insane. avoid this place at all costs!!!
Not Recommended
DA
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Diana A.
Utica, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2018
Mike the owner is old and losing his mind
Mike is clearly senile in his 70s and doesn't know how to run a state-of-the-art business his manager Sean doesn't even know how to turn a wrench some of the people I've seen look like they were definitely on some opiates of some sort stay away at all cost
Not Recommended
MK
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Michael K.
Utica, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2018
As an owner of a sevreal business...Mike the owner is unprofessional. Broke my car told me tow it out. Do not bring ur car here
The owner Mike and charges very unprofessional I drove a working car in there in tried to leave in my alternator was locked up I clearly didn't break it they clearly didn't start it move it or do anything to help me he is very rude told me to tow it out of his lot very unprofessional very old man and grumpy stay away
Not Recommended
CP
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Chris P.
Troy, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2017
Sterling Car Care has been a real find!
With younger adults in the house, I own 4 cars. So, Sterling Car Care has been a real find. I have consistently come here on a multitude of occasions over the last couple of years now (I don't go anywhere else). They are professional and reliable like a dealership, while being more technically flexible and more reasonably priced than a dealership. Most of all, unlike a dealership that only wants to do light jobs on Saturdays, these folks hit it hard on Saturdays. I'm a busy person, so being able to count on Saturday service has been huge. Their generous week day hours 7AM to 7PM are also very helpful. I generally come in, meet Sean or Eric at the counter, and sit comfortably in the lobby while logging into work on my laptop - never missing a beat! On bigger jobs, they've hooked me up with a rental which was nice.
Recommended
CP
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Chris P.
Troy, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2017
Sterling Car Care has been a real find!
With younger adults in the house, I own 4 cars. So, Sterling Car Care has been a real find. I have consistently come here on a multitude of occasions over the last couple of years now (I don't go anywhere else). They are professional and reliable like a dealership, while being more technically flexible and more reasonably priced than a dealership. Most of all, unlike a dealership that only wants to do light jobs on Saturdays, these folks hit it hard on Saturdays. I'm a busy person, so being able to count on Saturday service has been huge. Their generous week day hours 7AM to 7PM are also very helpful. I generally come in, meet Sean or Eric at the counter, and sit comfortably in the lobby while logging into work on my laptop - never missing a beat! On bigger jobs, they've hooked me up with a rental which was nice.
Recommended
LS
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LARRY S.
Sterling Heights, MI
Lincoln MKZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2017
verified customerVerified Customer
Oil Change
I set up an scheduled appointment for an oil change and muti-point inspection. I was disappointed that it took one hour for an oil change!
Recommended
KK
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KENNETH K.
Sterling Heights, MI
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2017
verified customerVerified Customer
Professional service
Quick service. Always a discount.
Recommended
KP
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KEVIN P.
Washington, MI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2017
verified customerVerified Customer
Troubleshooting and problem solving
Once again, sterling Car Care provided high quality customer service and completed fixing the 4x4 on our F150 quickly and completely! Thank you!!!
Recommended
DH
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DAVID H.
Sterling Heights, MI
Honda Odyssey
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/04/2017
verified customerVerified Customer
Great service
They provided great service and good work.
Recommended
SC
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SCOTT C.
Clarkston, MI
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
verified customerVerified Customer
Fairness, honesty, integrity. I won't go anywhere else.
As always, service was outstanding. This is the only place I will take my car for anything. They are always fair and honest. I really appreciate that from them.
Recommended
Displaying Review 1 - 15 of 469 in total
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