business image

Sterling Collision Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,162 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(714) 259-1111
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
1111 Bell Ave Tustin, CA 92780
Sterling Collision Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,162 Reviews)

DB
Diana B.
SOUTH COUNTY, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Collision
Diana said the delays were due to her insurance company. She called in to get updates more often than they reached out to her, David did a good job.
Recommended

MA
Muzhgan A.
ALISO VIEJO, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Collision
Spoke with Wice A. They have had work done there before and it was good.
Recommended

AG
Avro G.
NEWPORT BEACH, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2024
verified customerVerified Customer
Category: Collision
Avro said Paula was very professional from beginning to end. Paula made arrangements for rental car and she really appreciated that. She was very pleased with Paula.
Recommended

KT
Kacey T.
COSTA MESA, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
Category: Collision
Kacey said the door on the passenger side of her vehicle didn't open now, after the repair. Her vehicle was not ready on time and it took so long to get it back because of supply issues. She had to keep calling them for updates on her vehicle.
Recommended

SL
Sarahi L.
SANTA ANA, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2024
verified customerVerified Customer
Category: Collision
Sarahi stated that she wasn't sure if the overall work was supposed to be fully smooth or if there was obviously going to be some imperfections, and she did see some imperfections. She said that she opened the trunk and that was when she realized that paint didn't seem smooth, and like it didn't dry well or there was too much paint. She said that it seemed like when she got the vehicle back there were some scratches on it and she didn't mention it to the niece because she said they were there before but she said that they werent.
Recommended

JV
Jesus V.
ORANGE, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2024
verified customerVerified Customer
Category: Collision
Jesus said it was delivered maybe a week after promised, there were a lot of part delays from the manufacturer. The facility is certified Land Rover, that is why he chose it.
Recommended

MR
Mark R.
HUNTINGTON BEACH, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2024
verified customerVerified Customer
Category: Collision
Mark said he chose this facility because of their reputation. Overall, he had a great experience.
Recommended

CC
Charlie C.
TUSTIN, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2024
verified customerVerified Customer
Category: Collision
Charlie said he chose them because they do excellent work and have great customer service.
Recommended

JB
Justin B.
CYPRESS, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2024
verified customerVerified Customer
Category: Collision
Justin said he was recommended by someone at a Lamborghini place to this facility.
Recommended

MC
Michael C.
IRVINE, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
Category: Collision
Michael said they called him everyday updating him on his vehicle.
Recommended

OC
Oussama C.
ANAHEIM, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2024
verified customerVerified Customer
Category: Collision
Ousamma said the customer service is amazing at this business. The personnel went out of their way to make sure that the experience was wonderful. They were thorough, made everything clear and precise. He would definitely use this business again.
Recommended

BJ
gravatar
Bill J.
Fountain Valley, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2024
0
Stay away
Stay away

YS
Yolanta S.
SAN JUAN CAPISTRANO, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2024
verified customerVerified Customer
Category: Collision
Yolanta said she was not kept adequately informed during the repair process but is very happy with everything.
Recommended

JC
Jordan C.
SANTA ANA, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2023
verified customerVerified Customer
Category: Collision
Jordan said he went there because they are a certified BMW repair facility.
Recommended

WA
Wendy A.
LADERA RANCH, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2023
verified customerVerified Customer
Category: Collision
Spoke with Jackson. He said that they did a great job and had great customer service, but there were a few things he had to tweak after getting it back.
Recommended

Displaying Review 1 - 15 of 2277 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.