business image

Stevens Point Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,146 Reviews)
80
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
30
Total ReScores
4.0
ReScore Average
80
Net Promoter Score ®

Business Details

About

Stevens Point Hyundai is located in Stevens Point, WI. Call us today to schedule an appointment with our expert service center! From basic oil changes to major repairs, we can help you with all of your vehicle maintenance needs. Stevens Point Hyundai is located in Stevens Point, WI. Call us today to schedule an appointment with our expert service center! From basic oil changes to major repairs, we can help you with all of your vehicle maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(715) 344-4100

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
3733 Stanley Street Stevens Point, WI 54481
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,146 Reviews)

GB
gravatar
Gary B.
Stevens Point, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Reliable
The transition from Scaffidi to Stevens Point Auto has been seamless. Same great service and outstanding personnel. I am looking forward to the new opening of the Stevens Point Hyundai facility next door.
Whitney D. from Stevens Point Hyundai responded on 03/29/2022 07:12 AM

Thank you for your incredible feedback! We are truly grateful to have received such kind words regarding your service experience with us at the Stevens Point Auto Center! We look forward to seeing you for future visits and hope the new Hyundai facility will exceed all your expectations as well!


CK
gravatar
Carol K.
Nekoosa, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Little old me
Good job by all concerned
Whitney D. from Stevens Point Hyundai responded on 03/22/2022 06:11 AM

Thank you for taking time out of your day to share your service experience with us! We are very appreciative to have you as a loyal customer with the Stevens Point Auto Center! We look forward to seeing you for your future visits!


Verified Customer
Oxford, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
Disappointed
A few weeks ago I left a 5 star review. I’ve never had issues here before but this last time was really a disappointment. I really hope things get better/fixed.

KS
gravatar
Karen S.
Plover, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great dealership to do business with
Had to have collision repair work done. The collision shop did an excellent job. They even washed my vehicle before I was scheduled to pick up the vehicle. The staff kept in contact with me from start to finish. Would highly recommend doing business with this dealership.
Whitney D. from Stevens Point Hyundai responded on 03/14/2022 07:48 AM

Wow! Thank you so much for all your positive feedback on your experience with us at the Stevens Point Auto Center! We always do what we can to ensure you have a satisfied customer experience while you are here. We look forward to seeing you in the future for any upcoming visits you may have!


Verified Customer
Stevens Point, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
oil change
I was glad not to have any residual oil droppings on my garage floor after the oil change. Clean and neat, the way I like it
Whitney D. from Stevens Point Hyundai responded on 03/14/2022 07:46 AM

Thank you for providing feedback on your recent service appointment with the Stevens Point Auto Center! We are always looking for ways to improve so you can always have a satisfied customer experience. We hope to see you for your next visit, and in the meantime, safe travels!


MM
gravatar
Mary M.
Bancroft, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fast service
Easy to schedule appointment.
Multi-point inspection.
Please to see the opening of the new Hyundai service center.
Service centers individuals are very knowledgeable.
Whitney D. from Stevens Point Hyundai responded on 03/07/2022 09:39 AM

Thank you for sharing your feedback on your service experience with us. We are happy to hear it was a quick and easy process for you, and are thrilled that you were satsfied with your visit. We look forward to seeing you again in the future and are always here when you need us!


Verified Customer
Oxford, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Place!
We always have amazing service at Stevens Point Hyundai! The workers are all super friendly & helpful and the waiting area is spacious and clean.
Whitney D. from Stevens Point Hyundai responded on 03/07/2022 09:38 AM

We appreciate you sharing such kind words regarding your service experience with us. We at the Stevens Point Auto Center are always looking for ways to ensure you are satisfied with your visit. We looking forward to seeing you next time! Until then, safe travels! 


TO
gravatar
Thomas O.
Stevens Point, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Best Car Purchase I ever made. I really love the Palisade. I have already reccomended it to all of my friends. Great warranty also.my friends
The service and sales people were both top notch performance. The people there are very kind and extremely honest. I had the best experience in buying my new Hyundai that I ever had in buying a car. I will definitely buy another Hyundai when my wife is ready for a new car. The price was right and the people are super kind and honest.
Whitney D. from Stevens Point Hyundai responded on 03/07/2022 09:36 AM

Wow! Thank you so much for your awesome feedback on your experience with us at the Stevens Point Auto Center! We are thrilled to hear we have exceeded your expectations, and we look forward to seeing you for your future visits! 


DB
gravatar
David B.
Stevens Point, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
courteous and prompt
My car was ready when promised all work was to my satisfaction
Whitney D. from Stevens Point Hyundai responded on 02/18/2022 02:39 PM

Thank you so much for your positive feedback on your Service experience with the Stevens Point Auto Center! We are very thankful to have you as a loyal customer with us, and look forward to seeing you for your next visit!


HO
gravatar
Harry O.
Stevens Point, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
great people and prompt service
Great.
Whitney D. from Stevens Point Hyundai responded on 02/07/2022 06:39 AM

Thank you ever so kindly for sharing your positive feedback on your service experience with us! We are fortunate to have you as a loyal customer with the Stevens Point Auto Center! We look forward to having you for your next visit, and in the mean time, safe travels!


JE
gravatar
Jason E.
Amherst, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
First visit
I've always had my vehicles serviced by the dealer. I just moved into the area and purchased tires. The technician help with my selection, physically made sure the tires were in stock and setup the appointment. Great service and price.
Whitney D. from Stevens Point Hyundai responded on 02/04/2022 06:31 AM

Thank you so much for all of your kind words! We truly appreciate having you as a loyal customer at the Stevens Point Auto Center! We always do our best to ensure you are happy and satisfied with your Service experience. We look forward to seeing you for your next visit, and until then, safe travels!


PK
gravatar
Pam K.
Wisconsin Rapids, WI
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
verified customerVerified Customer
10
Category: Service
Quick Response and Service
Was contacted the day after the original survey. Got my vehicle in the same day to find the rattling issue.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/26/2022
Service Type: Repair
7
Category: Service
Poor quality backed by frustrated customer service
Long wait time for window replacement. Lots of vibrations from window. Will probably blow again. Staff doesn't care because dealing w so many hyundai issues.
Whitney D. from Stevens Point Hyundai responded on 02/03/2022 12:59 PM

Our Service Department was in contact with you and had your vehicle brought back into the dealership for a reinspection.


KW
gravatar
Ken W.
Stevens Point, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Customer Service
Excellent customer service, everyone I was in contact with during my visit were efficient, quick (valued my time) and very friendly.
Whitney D. from Stevens Point Hyundai responded on 01/27/2022 09:25 AM

Thank you so much for taking time out of your day to provide your honest and positive feedback on your service visit with us at the Stevens Point Auto Center! We are always looking for ways to improve so your experience is more comfortable! We thank you for being a loyal customer with us and look forward to seeing you for your next visit! 


CM
gravatar
Carla M.
Neillsville, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Everyone was very nice there. The waiting room was very cozy an comfortable.
I trusted you guys to do a thorough job. I don’t know much about cars so I put my life in your hands when I drive out of your shop. When I’m going 70 miles down the road I’m hoping I can trust that I don’t get a flat, blow a tire or lose air.
Whitney D. from Stevens Point Hyundai responded on 01/27/2022 08:51 AM

We really appreciate your honest feedback on your Service with us at the Stevens Point Auto Center! We are always looking for ways to improve so we can make sure you are 100% satisfied with your visits. We are thankful to have you as a loyal customer with us and wish you and your husband safe travels! 


AK
gravatar
Amin K.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
10
Category: Service
Very happy with their service
Highly recommend this dealership.
I worked with Corey, he is awesome.
Whitney D. from Stevens Point Hyundai responded on 01/20/2022 02:53 PM

Thank you so much for taking time out of your day to share your feedback on your experience with the Stevens Point Auto Center! We also really appreciate the kind words about Corey. He is an incredible asset to our company and we are very lucky to have him as a part of this team. We are pleased to hear we have met your expectations and are always here if you need anything in the future! Warmest regards!


Displaying Review 1 - 15 of 1146 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.