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Steve's Tire And Auto East

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(624 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
4
Total ReScores
4.5
ReScore Average
86
Net Promoter Score ®

Business Details

About

Steve's Tire And Auto, we are conveniently located in Memphis, TN. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Steve's Tire And Auto, we are conveniently located in Memphis, TN. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Firestone Repair Shop, Tire Repair, Auto Maintenance
Contact
(901) 680-1998

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
4811 Poplar Ave Memphis, TN 38117
Steve's Tire And Auto East's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(624 Reviews)

MC
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MILLICENT C.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
tire change and overall service check
This is the best auto service in the city. John even has your records up and on the desk before you arrive. They are thorough, honest, try to assist with expenditures, and do an excellent job in service.
Steve W. from Steve's Tire And Auto East responded on 01/29/2025 04:09 PM

Thanks for the kind words and we appreciate your business! Steve


JS
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JEFF S.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
Trustworthy and Excellent Service
My mothers vehicle Engine Light was on, so we took it to Steve’s, where it had been serviced last month. They ran the diagnostic and discovered a loose hose. Tightened it up and cleared the warning light at no charge because “we should have caught that when it was here before”.
My 87 year old mom would never have questioned if they told her something more serious and charged her. There are places and people who would take advantage of that situation, not the people at Steve’s! Thats been my personal experience over years of dealing with them. Good management and good people from top down!
Steve W. from Steve's Tire And Auto East responded on 12/13/2024 09:35 AM

Jeff thanks for the kind words. Please let us know if we can help in the future. Steve


CD
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COLEMAN D.
Memphis, TN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2024
verified customerVerified Customer
6
Positive Experience Just a Bit Pricey
John was helpful. Managed to find the tires I was looking for and get me in the next day. Service was great. Charged me $150 for them to drive my truck around the corner (if they even did that) to tell me my rotors were warped when I already told them that was a problem when I came in so that sucks and feels like a BS charge.
Steve W. from Steve's Tire And Auto East responded on 11/23/2024 02:37 PM

Coleman thanks for doing business with us. I'm sorry you're not happy with the diagnostic fee we charged you. That's pretty much standard in our industry. I will call you Monday to see if I can help you out. Steve. 


RB
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RAY B.
Eads, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Very Happy
Jonathan did an excellent job of communicating with me throughout the entire process. The repairs were completed in a timely manner at what I feel was a fair price.
Steve W. from Steve's Tire And Auto East responded on 11/13/2024 09:55 AM

Ray thanks for doing business with us! Steve


MB
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Mark B.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2024
10
Great Service, Great People
The guys at Steve’s are great. I wanted a very specific tire, and they found it and got my tires on in 24 hours. Saved our Destin trip. Really good job.
Steve W. from Steve's Tire And Auto East responded on 10/07/2024 10:07 AM

Mark thanks for doing business with us! Steve


MB
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MARK B.
Memphis, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/05/2024
verified customerVerified Customer
9
Good Experience
I like the guys as Steve’s. I wanted a specific set of tires that they were able to find and put on the next day. Good job.

Verified Customer
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
verified customerVerified Customer
10
Friendly and helpful
The staff at Steve’s was friendly and helpful. They finished in the amount of time they said they would.
Steve W. from Steve's Tire And Auto East responded on 09/03/2024 08:47 AM

Thanks for doing business with us! Steve


JS
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JEFF S.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2024
verified customerVerified Customer
10
Always professional
These guys are professional and trustworthy. I was pleasantly surprised and impressed that they remembered my name as I walked through the door and its been a month since I brought my daughters suv for a routine oil change.
They fixed my flat tire promptly while I had a good cup of coffee. I highly recommend Steves Tire and Auto
Steve W. from Steve's Tire And Auto East responded on 09/03/2024 08:56 AM

Jeff thanks for trusting us for your automotive needs. Steve


MC
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M C.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
10
Tire Service
Highest ratings. Service beyond the expected.
Steve W. from Steve's Tire And Auto East responded on 07/29/2024 08:43 AM

Thanks for doing business with us! Steve


MC
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MILLICENT C.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
Tire Service
Provided service far beyond the expected. Thank you. Highest ratings.
Steve W. from Steve's Tire And Auto East responded on 07/29/2024 08:44 AM

Thanks for doing business with us! Steve


ES
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ERIN S.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2024
verified customerVerified Customer
10
Always excellent customer service!
I have been using this repair shop for years for routine and regular maintenance on my automobiles. Cannot recommend them enough. I haven’t had to have anything “major, major” done but everything that I have had to do with this shop has been awesome. The customer service is incredible in the front office.
Steve W. from Steve's Tire And Auto East responded on 07/09/2024 10:32 AM

Erin thanks for doing business with us! Steve


MS
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MADELINE S.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2024
verified customerVerified Customer
10
alignment + 2 new tires + oil change
Everyone at this shop is absolutely amazing! I have 0 knowledge about vehicles and they were such a help.
Steve W. from Steve's Tire And Auto East responded on 06/13/2024 10:54 AM

Madeline thanks for trusting us for your automotive needs! Steve


JW
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J.R. W.
Germantown, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2024
verified customerVerified Customer
10
Professional as always! Great service!
My go to repair service. They have earned my business!
Steve W. from Steve's Tire And Auto East responded on 01/23/2024 11:23 AM

JR thanks for choosing us for your automotive needs! Steve


Verified Customer
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2024
verified customerVerified Customer
10
various repairs
Excellent service and accommodation. My choice of auto repair in Memphis.
Steve W. from Steve's Tire And Auto East responded on 01/22/2024 12:25 PM

Thanks for doing business with us! Steve


AA
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ARDIS A.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2023
verified customerVerified Customer
10
Excellent Service
John and the rest of the team are very thorough in their diagnosis and provide honest estimates on repair times
Steve W. from Steve's Tire And Auto East responded on 12/04/2023 09:52 AM

Ardis thanks for doing business with us! Steve

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