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SureCritic / Stockton Service Center
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Stockton Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(178 Reviews)
96
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(815) 947-3477
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
325 1/2 E North Ave Stockton, IL 61085-1205
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Stockton Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(178 Reviews)
Write a Review
Recent Reviews
Verified Customer
Apple River, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
9
Oil change and winter check up
Fast service. Got in at a timely fashion
LB
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LANCE B.
Elizabeth, IL
Cadillac DeVille
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
fantastic company
great people # great service
CW
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CHUCK W.
South Wayne, WI
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2024
verified customerVerified Customer
10
Small town friendly and reliable.
Always a pleasure doing business with Erwin, Steve and entire service team. Thorough, knowledgable and proactive, their personal touch is a reassuring, refreshing difference from so many other big-box commercial operations in other "urban" locations.
JB
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JOHN B.
Apple River, IL
Cadillac XT4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2024
verified customerVerified Customer
10
Fast clean and done right the first time
I’ve always gotten great service from Erwin and Napa and now Steven
PM
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PAULA M.
Woodstock, VT
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2024
verified customerVerified Customer
10
Excellent service, as always
I needed my van looked, as the check in engine light had lit up one day. The shop got my van fixed, the new thermostat in, my oil changed, and general look over in next to no time, while still doing a through job. The price was less than I had expected, which is always nice. Stockton Service Center has always exceeded my expectations every time I use them. Highly recommend.
CS
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CATHY S.
Gratiot, WI
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2024
verified customerVerified Customer
10
Great service and personnel are awesome
Excellent service. It didn't take a long time to get completed for an oil change. The technician was awesome as he came asked me questions regarding the dashboard light. Happy it was an easy fix. The guy behind the desk was so polite and helpful as well.
BB
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BONNIE B.
Stockton, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2023
verified customerVerified Customer
9
Always can count on you.
I can always count on your services. You find the problem and fix it. I will always call you for my car needs.you just need to spell my first name right. Bonny
DH
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DEBORAH H.
Elizabeth, IL
Toyota Sienna
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2022
verified customerVerified Customer
10
Tire repair
Very pleasant, informative on what the are doing. Done in a timely fashion
KD
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KRISTI D.
Freeport, IL
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2022
verified customerVerified Customer
10
Kristi
As always excellent service!
GB
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GARY B.
Apple River, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2022
verified customerVerified Customer
10
Oil change
My computer has been down so this review is later than usual. I had an oil change at Stockton Service Center and it was great as usual. It is so good to have a Service Center I can rely on for all my automotive needs.
Verified Customer
Elizabeth, IL
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
verified customerVerified Customer
9
Quick turnaround
This service center is very helpful. Great turnover of your vehicle. They keep you posted with progress and/or any other problems that might turn up. Reasonable priced.
GB
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GARY B.
Apple River, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
verified customerVerified Customer
10
Change plugs, ignition coil
Stockton Service Center is Awesome every time I have a problem. After filling my tank with gas, the engine started missing. I thought it was bad gas but Andy said the technicians detected a coil problem and a need to change spark plugs. After changing the coil and plugs the engine runs fine now. A big 'thank you" to Andy for working me in on short notice and fixing the problem.
GB
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GARY B.
Apple River, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customerVerified Customer
10
Oil change
I am so happy with Stockton Service Center. They are so honest and I appreciate that so much. My oil gauge was showing I needed and oil change but that was wrong and Irwin told me I could go longer, but I decided since I was there to go ahead and get it changed that day. They are so great with Irwin, Andy, Tony and all the service technicians. Much appreciated.
GB
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GARY B.
Apple River, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2022
verified customerVerified Customer
10
Oil change
The Stockton Service Center is Awesome. I took the car in for an oil change and they checked everything out and this time all I needed was the oil change. i always have total confidence in Stockton Service Center and I appreciate how they take care of the car.
DD
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DEAN D.
Stockton, IL
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2022
verified customerVerified Customer
10
Honest place
Honest shop won’t try to up sell un needed services
Displaying Review 1 - 15 of 178 in total
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