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SubieGurus

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,007 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Shop Foreman and Co-Owner, Logan Hoskins, has over 15 years of experience and factory service training with the Subaru brand. He was formerly titled “Subaru Senior Master Technician”. This designation takes years of classroom training, service hours, and a lot of dedication to one brand. He is also accredited as a “Master Technician” Shop Foreman and Co-Owner, Logan Hoskins, has over 15 years of experience and factory service training with the Subaru brand. He was formerly titled “Subaru Senior Master Technician”. This designation takes years of classroom training, service hours, and a lot of dedication to one brand. He is also accredited as a “Master Technician” from the group Automotive Service Excellence. He is a go to technician in Northwest Arkansas for Subaru specific questions and it is safe to say he puts the Guru in our name.

Service Desk Manager and Co-Owner Justin Bulla also has many years of experience, also with the Subaru brand. From a start in the sales department, he worked his way around many different positions within a dealership from buyer, to inventory manager, to assisting in the preparation and reconditioning of vehicles for sale. While his hand hasn’t been on the wrench at a dealer, servicing and diagnosing car issues have always been a passion of his, in addition to customer service. He anchors the administrative and customer service end of SubieGurus.

Logan and Justin are Northwest Arkansas natives. They are committed to providing the best possible service to their community and beyond!
...more

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(479) 278-2845

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
218 N 1st St Rogers, AR 72756
SubieGurus' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,007 Reviews)

LB
LUKAS B.
Bella Vista, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Always quick and prices always fair
Always feel like I get the best service here. Cost is less than dealership and service is twice as fast. I feel like they all really actually care for the vehicles and it’s fun to talk about the vehicles themselves with them. Will take my vehicle there for as long as I drive a Subaru.

CW
CHAD W.
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Chad
The men at this shop were very professional and courteous about your time. I had a full motor rebuild and they had the car in and out within four days. Their work is very clean and they let you know every detail along the way.

CB
CHIP B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
The way out of the woods…
Wow! Clay, and the rest of the staff went above and beyond anything that I could possibly have asked of them… not only mechanically, but simply as perfectly kind human beings that were willing to face the difficult tasks head-on!

My daughter’s Outback had begun to have some transmission problems more than 8 months ago, and our after-market warranty company had all but completely intimidated three different shops that previously had possession of the vehicle for its repairs!

Enter… Subie Gurus!!!! Clay took this bull by the horns and literally killed it with kindness. Their state-of-the-art diagnostic equipment clearly determined what the internal concerns were, but the warranty representatives INSISTED that they perform additional diagnostic work in spite of that diagnosis; and perform work that very easily could have compromised our warranty coverage had they not been so extremely careful during that process. These guys performed the work perfectly, and methodically, and in the end… proved that their diagnosis was correct.

Ultimately, the claim was then approved, after 8 months of waiting for a repair to even “begin” with the other shops!!!

Within a couple of weeks, the repair was complete, and my daughter was very happily no longer driving my Toyota Tundra as a college student!

These guys are amazing, and I can’t imagine taking our Subaru to anyone else for its service, and that would include our local dealership, Adventure Subaru, where our little repair “adventure” began! Don’t get me wrong, those guys were very helpful, too, and could sense the trouble that we were about to have with the warranty company right away - hence, their referral to other shops for this repair.

But… Subie Gurus have absolutely EARNED our business moving forward, and we will be back for whatever service needs we might have in the future, without question or any hesitation!

Thanks so much for your help and your steadfastness, Clay, and to everyone else down at the shop as well!

God bless you all!

Chip Bemis

SG
gravatar
SARA G.
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Subie Gurus are the best!
I can always count on them to help me and I always feel safe when they have my car in their hands. I had an oil leak come up rather suddenly right after the big snow storm this week. I got on the appointment list for Monday and this morning (Friday) they told me they could fit me in around 2:30 today. They both quickly diagnosed and repaired the leak in the oil cooler, a part of the car I did not even know existed. So, they taught me what it is and made it possible for me to drive around this weekend.
All while being warm and cheerful.
I love this business and those who make it run so well. Today that was Clay, JT and Justin.
Thank you fellows!

PD
PATRICK D.
Siloam Springs, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Axel replacement, brakes, drive belt, and oil changes
Clay was very understanding and knowledgeable when it came to service on my vehicles. Time estimation for completing work was top notch and helped my wife and I plan out our day while waiting on our second vehicle. Technicians were quick to diagnose and suggest repairs as immediate or soon needed. Highly recommend to anyone with a Subaru that doesn't want to deal with a dealer.

KG
KIRK G.
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great Experience!
SubieGurus is the best! They area fast and friendly and provide quality service!

AA
ANDY A.
Fayetteville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
only place to service your Subaru
Why you would go to the dealer is beyond me.
Justin B. from SubieGurus responded on 02/19/2025 03:39 AM

Thanks for choosing us to service your Subie, Andy! We appreciate your support. 


JC
JANET/CHRIS C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
These guys are the best!
These guys have earned our trust over the past year, I won’t go anywhere else. And they aren’t limited to Subie’s.
Justin B. from SubieGurus responded on 02/19/2025 03:40 AM

We appreciate the ongoing support Janet & Chris! Thank you for the kind 5 star review. 


DG
DENNIS G.
Bentonville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great place! Highly recommended.
Quick and friendly service. Answered my questions, dealt with my concerns, all in a timely and friendly manner.
Justin B. from SubieGurus responded on 02/13/2025 11:44 AM

Thanks for the kind 5 star review, Dennis!


DD
David D.
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellent service and fair priced
These folks do good work, communicate clearly, and do not perform services without discussions with the customer. All of our vehicles are cared for by SubieGurus.
Justin B. from SubieGurus responded on 02/13/2025 11:45 AM

Thanks a lot for choosing us to service your vehicles, David! We appreciate the 5 star review


CR
CONNIE R.
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Love Subie Guru’s!
Everyone that works at Subie Guru’s is very professional, friendly, knowledgeable, and kind.
Justin B. from SubieGurus responded on 02/13/2025 11:48 AM

Thanks a lot, Connie! We appreciate your support. 


JP
JULIE P.
Combs, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
First time customer of SubieGurus
I am so thankful to have found SubieGurus! They are so friendly and knew exactly what I needed and wanted for my car. The price was reasonable and the waiting room was wonderful. It is awesome to have this alternative to the dealership!
Justin B. from SubieGurus responded on 02/12/2025 07:13 AM

Glad you found us and gave us a try! Thank you for the kind 5 star review, Julie! We appreciate it. 


GM
GINNY M.
Fayetteville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Awesome
So personable, capable, and timely.
Justin B. from SubieGurus responded on 02/12/2025 07:13 AM

Thank you for the kind words, Ginny!


FG
Frou G.
Fayetteville, AR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2025
verified customerVerified Customer
10
Servuce
Service was quickly provided and the waiting room was great.
Justin B. from SubieGurus responded on 02/12/2025 07:14 AM

Thanks a lot, Frou! We appreciate your support. 


JS
JAMES S.
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Excellent, with work preformed. And communication was also great, I wish all business’s were this honorable
Absolutely wonderful
Justin B. from SubieGurus responded on 02/11/2025 02:41 PM

Thanks for the kind 5 star review, James!

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