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SubieGurus

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,070 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
98
Net Promoter Score ®

Business Details

About

Shop Foreman and Co-Owner, Logan Hoskins, has over 15 years of experience and factory service training with the Subaru brand. He was formerly titled “Subaru Senior Master Technician”. This designation takes years of classroom training, service hours, and a lot of dedication to one brand. He is also accredited as a “Master Technician” Shop Foreman and Co-Owner, Logan Hoskins, has over 15 years of experience and factory service training with the Subaru brand. He was formerly titled “Subaru Senior Master Technician”. This designation takes years of classroom training, service hours, and a lot of dedication to one brand. He is also accredited as a “Master Technician” from the group Automotive Service Excellence. He is a go to technician in Northwest Arkansas for Subaru specific questions and it is safe to say he puts the Guru in our name.

Service Desk Manager and Co-Owner Justin Bulla also has many years of experience, also with the Subaru brand. From a start in the sales department, he worked his way around many different positions within a dealership from buyer, to inventory manager, to assisting in the preparation and reconditioning of vehicles for sale. While his hand hasn’t been on the wrench at a dealer, servicing and diagnosing car issues have always been a passion of his, in addition to customer service. He anchors the administrative and customer service end of SubieGurus.

Logan and Justin are Northwest Arkansas natives. They are committed to providing the best possible service to their community and beyond!
...more

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(479) 278-2845

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
218 N 1st St Rogers, AR 72756
SubieGurus' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,070 Reviews)

CS
CHARLES S.
West Fork, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
OUTSTANDING SERVICE
Their prices are fair and service is remarkable.

CP
COREY P.
Bentonville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
First Experience and now customer for life.
After hearing from numerous friends that SubieGurus is the go-to place for Subaru service, I decided to take my 2016 Outback there. Clay, who scheduled my appointment over the phone, was fantastic—honest, helpful, and genuinely caring, which is refreshing in the auto industry.

I arrived on time, and they got straight to work. Clay walked me through everything, explaining what needed immediate attention and what to keep an eye on. He provided a clear price breakdown and was totally fine with me tackling some of the work myself while they handled the rest. In under an hour, I was back on the road.

The waiting room had a great vibe, and if you prefer, you can take a short walk to Onyx Coffee Lab while you wait. If you own a Subaru, SubieGurus is the place to go!

CM
CHRISTY M.
Fayetteville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Thank you SubieGurus!!!!!
I could not be more excited that I found SubieGurus!!!
I don’t think I could ask for a more honest and affordable place to take my Subie.
My thanks to JT and all the rest, your excellence is appreciated!
Definitely on my list of recommended businesses.

OC
OLIVIA C.
Bella Vista, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
JT and the crew were wonderful and did a fantastic job
Extremely happy with the service!
Justin B. from SubieGurus responded on 03/27/2025 04:36 AM

Happy to hear it! Thank you for the 5 star review, Olivia.


CS
CRAIG S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Quick,efficient, knowledgeable, and great customer service!
My son‘s car was broke down, we needed to have it fixed quickly and without breaking the bank. They were able to walk me through what the car needed in a way that I could understand as well as give me two options for affordability. The car was fixed and returned to me in less than a week. The employees had a great customer service skills. They answered my questions were very helpful and respectful.

RS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Noise while slow turning/ drive train ?s
Diagnosed drivetrain noise while tight turning with possible causes. Got a needed tranny service with special additive. Informed me with what to monitor and I was assured there was no safety issues. High milage vehicle. TLC as needed. I was very pleased and would trust them to do any work necessary.
Justin B. from SubieGurus responded on 03/27/2025 04:47 AM

Always want to keep you safe on the roads. Thank you for the 5 star review, Robert! 


AS
ANDREW S.
Pea Ridge, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Friendly and informative!
This was my first time getting service here and I will be back! Fast, friendly, and they want to take care of your vehicle! There is nothing better than the ride after getting service done.
Justin B. from SubieGurus responded on 03/27/2025 04:39 AM

We appreciate you giving us a try and are happy to hear you were pleased with your experiene with us, Andrew! Thanks for the kind review!


BB
BRUCE B.
Garfield, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Good service and good prices
Good service, friendly staff, and good prices.
Justin B. from SubieGurus responded on 03/26/2025 05:19 AM

Thank you, Bruce! 


JD
JOE D.
Bella Vista, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great service! In & out in 45 minutes.
Great service! In & out in 45 minutes. Price for service was very reasonable. Very honest about services needed for the vehicle.
Justin B. from SubieGurus responded on 03/26/2025 05:20 AM

Thanks for the 5 star review, Joe! 


AB
ANTHONY B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
There’s a reason why I’m a repeat customer and why they have over 200+ 5star reviews
Yet another amazing experience with Clay and the SubieGurus team. I can’t stress enough, how professional, efficient, and client focused this Mechanic is. I had the unfortunate Subaru automatic transmission oil temp light appear on my Forrester, and they were able to replace the valve body for a much cheaper price than the dealership. This is my fourth visit to this Mechanic and each and every time the service has been consistent and impressive. As long as I own a Subaru, it will be serviced at SubieGurus!
Justin B. from SubieGurus responded on 03/27/2025 04:38 AM

We appreciate your ongoing support, Anthony! Thank you for choosing us to service your Subie and the kind 5 star review.


CB
CHARLES B.
Fayetteville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Provided prompt appointment, straightforward and professional.
After difficult dealings and poor communication with Adventure Subaru, JT at Subiegurus offered a practical, prompt solution with reasonable cost and a thorough explanation.
Justin B. from SubieGurus responded on 03/24/2025 05:49 AM

Thank you for the 5 star review, Charles! Glad we were able to help.


TS
TOM S.
Bella Vista, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Excellent as always!
Fixed my AC today on my old Subie. I appreciate how they thoroughly analyzed the problem and fixed only what needed to be fixed without lots of extra expense.
Justin B. from SubieGurus responded on 03/21/2025 04:09 AM

Thank you for the 5 star review, Tom! Glad we were able to get you AC working correctly. 


JC
JOHN C.
Lincoln, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Quick, simple, and good at listening
I brought my car in on short notice, before going on a trip. Their schedule opened up, so they looked at it earlier than expected, and had it fixed by mid afternoon the same day. They already had the parts on hand.

This is the second time I’ve talked to a technician about a problem I have noticed while driving, and they have taken it seriously both times. This time they looked for the problem, but didn’t have the same experience, which makes me feel better.
Justin B. from SubieGurus responded on 03/21/2025 04:43 AM

Glad we were able to get it all taken care of before your trip, John! Safe travels! Thank you for the kind 5 star review.


PW
PATTY W.
Huntsville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Perfect!
Subie Gurus couldn’t have been better. Got scheduled for service the same week I called (!) and they finished sooner than expected because - here’s the amazing part - they saw that a couple things on the standard 30,000 mile tuneup did NOT need to be done! The best tires were already in the front, so no tire rotation needed. And the filters looked new, so nothing needed there either. I’m stunned - they were friendly, professional, and honest! Can’t ask for more!!!!
Justin B. from SubieGurus responded on 03/24/2025 05:50 AM

Thank you for the kind 5 star review, Patty! We appreciate your support. 


BT
Barbara T.
Bella Vista, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
My favorite Subi guys!
I have never been disappointed at Subiegurus. Their service is amazing and they are dependable. They are always transparent about repairs and costs. They are up-to-date on all the latest Subaru issues and every community should have an amazing company like this to care for their car.
Justin B. from SubieGurus responded on 03/20/2025 07:35 AM

Thanks a lot for your kind review, Barbara! We appreciate your support.

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