Business Solutions
English Español
SureCritic / Auto Maintenance / Sullivan Auto Service
business image

Sullivan Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,073 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Welcome to Sullivan Auto Service of Williamson, NY. We are your neighbors, your friends, and members of your community who specialize in auto repair service. We believe that in the business of Auto Repair, "Service is the Difference", and we carry that through everything that we do.
Our goal is to deliver quality auto repair service to Welcome to Sullivan Auto Service of Williamson, NY. We are your neighbors, your friends, and members of your community who specialize in auto repair service. We believe that in the business of Auto Repair, "Service is the Difference", and we carry that through everything that we do.
Our goal is to deliver quality auto repair service to you and your vehicle.

- Auto Tune Up Service
- Brake Shop
- Muffler Shop
- Wheel Alignment Service
- Car Battery Store
- Oil Change Service
- Car Repair And Maintenance
- Car Inspection Station
- Tire Shop ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(315) 483-2477
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5610 Route 104 Williamson, NY 14589
Get Directions
Sullivan Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,073 Reviews)
Write a Review
Recent Reviews
GE
GARY E.
Williamson, NY
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Oil change and a check on everything
They did an oil change and checked out everything that needs to be looked at and gave me a report on what might need to be done at a later date
SP
SAMANTHA P.
Sodus, NY
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Phenomenal service & overall experience
Dropped my vehicle off after hours and the process was very straightforward and easy to do. No hidden drop boxes or dark creepy parking lots! The mechanics got back to me insanely quick about issues with my vehicle and inspection. They did a ton of calling around beforehand to acquire the parts I'd need. Gave me a very fair and honest quote, and fixed my families vehicle quickly ! Words cannot express how much of a pleasure it was dealing with peter,and the Sullivan crew altogether!
Verified Customer
Ontario, NY
Ram 1500 Classic
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/18/2025
verified customerVerified Customer
0
Absolutely terrible
My truck was involved with an accident with a deer, I went to pick up my tools for work and was denied entry to my truck. I was informed that I needed permission from my insurance company to get into my truck. It was a 911 call. That’s great cause all accident calls turn to 911 calls, but whatever. This is the really funny part, see my truck was never in an accident that involved a death, besides the death of a deer. This is THE ONLY WAY you can’t get into your vehicle. I informed them I wasn’t stupid and knew these rules. Again I was told I was wrong but with attitude this time. So I laughed, slammed his door on the way out and proceeded to call my insurance company. He followed and said “slam my door again and there will be cops called”, I responded “please do call them, cause what you’re doing is ILLEGAL!”. After contacting my insurance company they told me that Sullivan has no authority to do this which I responded “oh trust me I know”. After an hour of waiting and permission given from my insurance company I was allowed to get into my truck. No apology no nothing. My insurance called back and said would you like to contact police, I said no I just wanted my tools out of my truck. Do not get your vehicle fixed here, do not use their tow service, you might wind up with one license plate like I did and it wasn’t even the one involved in the impact. This shop is scummy and shady. Do business with them if you want to. I choose to let everyone know how they operate.
Verified Customer
Williamson, NY
Buick Encore GX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Oil change/tire rotation
Professional, good service and friendly
HP
gravatar
HOLLY P.
Clyde, NY
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Lifesavers
I needed urgent help with a tire issue and the guys couldn’t have been more accommodating. They got me right in and the repair was done quickly. I was treated respectfully and warmly. Exceptional customer service!
BT
gravatar
BILL T.
Sodus, NY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Okay did an excellent job
Thanks
BC
gravatar
BRUCE C.
Sodus, NY
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
2021 Silverado Truck Repairs
Appreciate Peter's and Harold's expert advise and helpfulness.
CW
CHRIS W.
Ontario, NY
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great Service
Service was excellent. I was kept informed during the whole process. Great team to work with. I will definitely be back again.
If you need any kind of service on your vehicle, this is the place to take it.
NO
gravatar
NANCY O.
Newark, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Oil change and tire rotation
As expected. Courteous and professional.
MR
gravatar
MARLENE R.
Sodus, NY
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Oil Change
The guys at Sullivan's Auto Service are the only guys we trust to service our vehicles.
SS
gravatar
SUSAN S.
Sodus, NY
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Awesome
I went to Sullivan for my normal inspection. A few major problems were found and I was notified . I was given choices and everything was explained to me. I chose to have the work done there . It was done in a timely fashion and Peter was very kind...as always. I have never had a bad experience. Thank you all for taking care of my car!
EM
gravatar
ED M.
Williamson, NY
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Good job
Good - fast - and friendly
MM
MATT M.
Williamson, NY
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
The only place I trust
I know when I take my car in to Sullivans I’ll get quick and fair and reliable t
TS
TIFFANY S.
Williamson, NY
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Fantastic and quick service!
They always get me in promptly and provide wonderful and affordable service!
WM
gravatar
WENDY M.
Sodus, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Professional
They have always treated me with the utmost patience and professionalism
Displaying Review 1 - 15 of 1073 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.