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SureCritic / Auto Repair / Summers Automotive Service, Inc.
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Summers Automotive Service, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,135 Reviews)
100
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Proudly servicing the city of Kirkland Since 1979. Proudly servicing the city of Kirkland Since 1979.

Categories
Auto Repair, Transmission Repair, Car Maintenance
Contact
(425) 823-5214
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
13205 NE 124th St, Ste B1 Kirkland, WA 98034
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Summers Automotive Service, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,135 Reviews)
Write a Review
Recent Reviews
MH
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Matson H.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
10
Great place great people
I have used Summers Auto motive for sometime. They’ve always done great work for me. And they always go the extra mile. been honest and upfront with me. You can’t ask for a better place to have your car or truck worked on.
JD
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Jerry D.
Kirkland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
Always professional, excellent work
I've taken my 2008 Chrysler to Summers on several occasions. They get my car in as soon as they can, and out in a timely manner. The quality of their work is excellent, I've never had to return to get something re-repaired. I have no reservations recommending them
Recommended
MM
Mac M.
Kirkland, WA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
verified customerVerified Customer
Category: Service
Mac said the employees did a great job.
Recommended
Verified Customer
Sammamish, WA
Lexus ES 300
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2019
verified customerVerified Customer
Great work AND customer service!
I've always been happy over the last 15+ years until Friday night when I picked up my car after closing. Talked with Karen late afternoon, and as usually agreed, she put a highlighted post-it on top of invoice to NOT LOCK and put key under mat. Car was locked! Had to call AAA and wait (on a busy Friday night!) for service. I wasn't a happy camper to lose a huge block of time when I was under deadlines. I still love you all, but steam came out my ears for this one!
Recommended
PC
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PAUL C.
Kirkland, WA
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2019
verified customerVerified Customer
Ford Explorer fuel pump replacement / oil change
I was very impressed and appreciative of the quick turnaround Summers Automotive provided when changing out the fuel pump and additional services requested while the vehicle was already in the shop. These folks have been great to work with for many years. They are fair, trustworthy and deliver excellent service! Paul
Recommended
SC
Steve C.
Kirkland, WA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
verified customerVerified Customer
Category: Service
Steve said the business has done a good job every time.
Recommended
HW
Heidi W.
Bothell, WA
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
verified customerVerified Customer
Category: Service
Heidi said this business was awesome.
Recommended
JB
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JENNIFER B.
Kirkland, WA
Buick Century
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2019
verified customerVerified Customer
Summers automotive was great!
I was very satisfied with my experience at Summers Automotive because Brian quoted a fair price, but my bill was less and he came out to explain everything to me when I went to pick my car up
The team is nice and friendly and took really good care of me
Recommended
CL
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CHRIS L.
Kirkland, WA
Buick Century
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
verified customerVerified Customer
A Trusted Neighbor
My car brakes appeared to be slipping so I took it to my trusted mechanics at Summers. I expected a several hundred dollar bill, but when I went to pick it up, the brakes were fixed and I was only charged for the oil change that I requested. They found that a part that they installed about a year ago had failed and so they replaced it and fixed the brakes for no charge. Who does that?? Summers does!! And this is why I trust them with all of my car needs.
Recommended
HH
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HUBIE H.
Kirkland, WA
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019
verified customerVerified Customer
OUTSTANDING SERVICE!
RESOLVED THE ANNOYING ISSUE THAT WE HAD FOR A VERY LONG TIME. SO GLAD TO HAVE IT REPAIRED!
Recommended
SC
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Steven C.
Duvall, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Oil service, etc
I take all my cars here, Excursion, Mini, VW, Mercedes. They always do quality work at a fair price.
Recommended
Verified Customer
Duvall, WA
Ford Excursion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2019
verified customerVerified Customer
Oil service and intermittent light warning work
Did everything wonderfully. Highly recommend. Would not take my Mini anywhere else.
Recommended
BW
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BOB W.
Bothell, WA
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
verified customerVerified Customer
Honest work at a fair price
You can’t go wrong bringing your car here. The team has been together for a long time and they know how to fix cars the right way, the first time. They know cars and have more experience then any dealership.
Recommended
MM
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MICHELLE M.
Seattle, WA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2019
verified customerVerified Customer
Honest Service
I took my car in to Summers to have Brian take a look at the clutch. Nothing needed replacing and he told me he did not see a point in fixing something that wasn't broken. Great to find mechanics who don't upsell you on services you don't need!
Recommended
Verified Customer
Bothell, WA
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2019
verified customerVerified Customer
Customer first!
The same people have been running Summers Auto for many years. They treat customers right.
Recommended
Displaying Review 1 - 15 of 1137 in total
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