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Sun Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(124 Reviews)
84
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ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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ReScore Average
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Business Details

About

Sun Automotive has four locations located throughout Lane County in Eugene, Springfield, and Junction City. As a family-owned business, we pride ourselves in serving our community well by providing honest, professional auto repair services. Since 1977, we have treated customers with the same care and consideration we would extend to our Sun Automotive has four locations located throughout Lane County in Eugene, Springfield, and Junction City. As a family-owned business, we pride ourselves in serving our community well by providing honest, professional auto repair services. Since 1977, we have treated customers with the same care and consideration we would extend to our own family, and as long as our doors are open that will remain true.

Our ASE (Automotive Service Excellence) certified technicians are equipped to handle all major and minor repairs on import, domestic, and classic cars and trucks. Because Sun Automotive is a certified Tech-Net Auto Repair Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business.

We understand that your vehicle is an important investment. Our aim is to provide quality, honest repairs to keep your vehicle maintained and your family safe with “The Best Service Under the Sun.”

- Craig Noel, Owner
...more

Categories
Auto Repair, Transmission Repair, Oil Change
Contact
(541) 344-0869

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1905 Agate St Eugene, OR 97403
Sun Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(124 Reviews)

JH
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John H.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Service brake system and rear differential.
The services were completed on time and allowed me to easily drive to an out of town meeting. Great service, friendly and competent staff.

JH
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John H.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
On time and work done right first time!
Work was done on time and all good first time. They even vacuumed my carpets!

SM
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Susan M.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
10
Dependable, Capable and Honest
Everyone at Sun Automotive does an excellent job of diagnosing your vehicle’s issue(s), and getting it repaired asap. The people who work here are very friendly, and their priority is clearly to help you and not how much they can profit off of your situation. Refreshing in these times!

KE
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Keith E.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Always helpful and efficient
As always, my latest engagement with Sun's campus location was fast, helpful, and efficient. Due to some extend travel, we had missed one service (or, rather, had it partially done while traveling), but the team at the campus location made sure that everything was in-order and got us back on our regular service schedule. Thanks, as always, to Sun's dedicated professionals.

FA
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Felice A.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2024
verified customerVerified Customer
10
Proffesional, Flexible, Kind
Got me in quick. Diagnosed problem and gave an estimate that was very clear and easy to understand. Flexible with what I could and couldn’t afford. Great communication. A lot of person touches. I didn’t feel rushed and Josh took the time to explain things I didn’t understand.

JH
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John H.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Thorough Diagnosis
Good communication and the repairs were completed on time.

Verified Customer
Eugene, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2024
verified customerVerified Customer
8
Good and skilled people
The service was good, the people were kind and good communicators.

RT
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Richard T.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2024
verified customerVerified Customer
9
Very attentive service...
Very attentive service...

SP
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Sung P.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2024
verified customerVerified Customer
10
Great Reliable Honest Service
Took the car in for another oil change. They did a thorough inspection, and everything was looking good. They didn't try to sell me any additional service that wasn't necessary. They've been trustworthy for the many years I've taken my car there. I strongly recommend them.

JP
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Jon P.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
10
5+ years of 5 star service & support
I've owned close to 30 cars over the past 40 years in WI, CA, ID, OR & NV and Sun Automotive is the best shop I've ever used. They're thorough, honest, proactive, look for opportunities to limit expenses, and take the time to explain their findings and repair recommendations.

JB
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John B.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2024
verified customerVerified Customer
10
Efficient, timely, helpful
Good job, got me in same day, friendly and good job

DC
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Dick C.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
verified customerVerified Customer
10
oil change and safety check
A routine visit that went very smoothly

RF
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Rex F.
Eugene, OR
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/20/2023
verified customerVerified Customer
2
The work was good, but I feel like i was way overcharged.
It cost me over $1,100 for a water pump and thermostat replacement. I was also charged $168 to diagnose the leak (I signed for this, but assumed it would go toward the repair. This price included replacing the drive belts and flushing the cooling system, which I asked for. I was shocked by your pricing though, so I called the Nissan dealer and learned that they only charge 2.5 hours vs your 4.5 hours to replace a water pump and thermostat (the belts should be parts-only since they have to be removed anyway). When I found out how expensive this repair is, I asked if you could just put in new anti-freeze instead of flushing the system. However, I was told you cannot do that, you can only flush the system so I had to pay for a flush kit plus the extra labor. I’ve been using your services for many years and really trusted Sun Automotive, but now I feel like I need to look for another auto repair facility. I have recommended Sun to many people, plus on the Next Door social media site, but I cannot do that anymore. Your new style of doing business will bring in more cash in the short term, but I believe you will lose a lot of customers unless you revert back to your old model of fair pricing and honesty.

JP
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Jon P.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2023
verified customerVerified Customer
10
Going on 3 years of honest & reliable service from Sun Automotive
I live out of state and was looking for a dependable shop where my Daughters (UofO students) could take their cars in for service (2003 Tahoe & 2012 Audi Q5). Every repair we've had done at Sun has been great, no issues. They charge a fair price, only recommend required work (no padding the bills) and make realistic recommendations (e.g. "front brakes should be serviced, but you probably have another 6 to 8k miles before it needs to be done"). These guys are great. Only garage we use in Eugene.

JH
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John H.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2023
verified customerVerified Customer
10
Dependable Car Repair
After noticing coolant leaking at a parking garage and the temperature gauge climbing, I had the truck towed to Sun Automotive/Campus location. They found one broken HVAC hose and recommended replacing both heater hoses. The work was completed, the truck was vacuumed out and I am back on the road, again. Great crew!

Displaying Review 1 - 15 of 124 in total
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