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Sutton Kauffman Transmission Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

Contact
(620) 662-8651

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
501 N Poplar St South Hutchinson, KS 67505
Sutton Kauffman Transmission Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)

MS
michael s.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Excellent service and got the job done fast
I am very please they went above and beyond for me.
Aj W. from Sutton Kauffman Transmission Service responded on 02/14/2025 09:39 AM

We're always here to go the extra mile, even if we have to roll up our sleeves a bit! Really appreciate your feedback.


DS
DENNIS S.
Hutchinson, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Thanks for the fast expert service
Great place for service work
Aj W. from Sutton Kauffman Transmission Service responded on 01/31/2025 09:36 AM

We appreciate your feedback and are glad you found our service to be top-notch! It's always nice to know we hit the right gear.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Oil change
always Do a Great job. Fast, very Reliable and a Clean Shop. Great Place to have Work Done
Aj W. from Sutton Kauffman Transmission Service responded on 01/09/2025 09:36 AM

We appreciate your feedback and dedication to our clean and speedy service—who knew mechanics could be so tidy? Your support keeps us revving!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
New Altinator Belt.
My truck was making a weird sound and so I went in to Sutton-Kaufman’s to have them take a look at it. They found out what the problem was and had it fixed within a couple of hours. The staff there was friendly and knowledgeable and helped me out a bunch.
Aj W. from Sutton Kauffman Transmission Service responded on 01/06/2025 09:33 AM

We appreciate you trusting us with your truck's mysterious sound! Sounds like we made quite the repair duet together.


RT
randy t.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/18/2024
verified customerVerified Customer
9
Very satisfied
Satisfied
Aj W. from Sutton Kauffman Transmission Service responded on 12/25/2024 09:34 AM

We're glad to hear you're satisfied! If there's anything we can do to make your experience even better, just let us know.


Verified Customer
Hutchinson, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
4x4 service light ?
Found bad connection and remedied the problem. ?
Aj W. from Sutton Kauffman Transmission Service responded on 12/20/2024 09:38 AM

We're glad we could connect the dots and get things running smoothly for you. Here's to fewer loose ends in the future!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Consistent, reliable, high quality service
I have lived in the Hutchinson community for over three beers. I have tried a few other mechanics in town and did not have a positive experience with them. Sutton Kauffman restored my faith that there are still honest mechanics out there that do quality work. Unfortunately, it’s hard to find both characteristics, honesty and quality, but my experience has been very positive and I bring all my work to Sutton-Kauffman.
Aj W. from Sutton Kauffman Transmission Service responded on 12/13/2024 09:36 AM

It sounds like your search for honest mechanics has finally come to an end, and we’re glad to be your new go-to! Here’s to more positive experiences and a few less beers next time you’re car shopping!


EL
eric l.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Transmission
Took my car in for a second opinion on a bad transmission. They took the time to explain all options and weren’t just pressuring my to buy a new transmission. Will definitely be a repeat customer
Aj W. from Sutton Kauffman Transmission Service responded on 12/13/2024 09:36 AM

We appreciate you trusting us with your transmission concerns. We're always here to keep you informed and your car running smoothly—no pressure, just options!


SS
steve s.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Gas leak
They were able to fix it quickly and efficiently
Aj W. from Sutton Kauffman Transmission Service responded on 12/03/2024 09:33 AM

We appreciate your feedback and are glad our team could get your vehicle back on the road without delay. Quick and efficient is definitely our style!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Brought my truck in on Tuesday, and it was ready to go the next morning!
Good work done quickly. Very friendly and professional.
Aj W. from Sutton Kauffman Transmission Service responded on 11/29/2024 09:34 AM

We appreciate your feedback! It’s great to hear that our speed and friendliness made your experience a positive one.


RA
rosita a.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Oil change
Gentleman was very kind in working with us! We had an oil change on daughter's car. Would recommend again...& we will be calling!
Aj W. from Sutton Kauffman Transmission Service responded on 11/22/2024 09:36 AM

We appreciate your recommendation and are glad to help keep your daughter's car in top shape—oil changes really do keep things running smoothly!


JC
jan c.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Coolant issue
Got to my vehicle quickly and did a thorough check to determine the problem. Service was reasonably priced.
Aj W. from Sutton Kauffman Transmission Service responded on 11/15/2024 09:36 AM

We're glad we could get to your vehicle and tackle the problem efficiently—plus, who doesn't love a good price?


MM
MELANIE M.
Hutchinson, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
10
Rack and Punion Replacement
Got my vehicle right Into the shop, pricing was very comparable. Guys in shop are super nice and will recommend them to others.
Aj W. from Sutton Kauffman Transmission Service responded on 11/11/2024 09:35 AM

We appreciate your support and are glad our team could help! Recommendations are like gold, and we're grateful for yours.


LM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
10
Great service
Great service at reasonable prices. Would recommend!
Aj W. from Sutton Kauffman Transmission Service responded on 10/23/2024 09:35 AM

We're glad you enjoyed our service and prices! Your recommendation has officially added a few extra points to our coolness factor.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
Transmission Flush
I was able to drop off my car and have the transmission flushed in the same day!
Aj W. from Sutton Kauffman Transmission Service responded on 10/04/2024 09:36 AM

We're glad you enjoyed the speedy service; nothing like a quick transmission flush to rev up your day!

Service Coupons and Posts
Thank you for the kind words! We pride ourselves on being professional and courteous—just like a good set of brakes, we aim to stop you in your tracks with great service.
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Thanks for the kind words! We strive to be the pit crew you can count on—minus the racing suits.
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Thanks for the awesome feedback! We're thrilled your car is back to its best – it's like a brand new ride without the new car price tag!
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Thanks for the kind words! We're thrilled to keep you rolling smoothly—quick service and filter checks are just our way of saying, "we care!
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We're thrilled you were pleased with our repair work! We always aim to deliver on promises—no magic wands, just hard work!
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Thanks for your awesome review! We're thrilled to hear we diagnosed your issue faster than a speeding car and got you back on the road. We're always here for your automotive needs—just like a trusty pit crew!
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Thanks for the 5-star review! We're glad we could quickly get you back on the road. Your support means the world to us!
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We're all revved up by your 5-star review, thank you! Our team is delighted to provide friendly and experienced service. Look forward to keeping you on the road!
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We're thrilled to hear that! Being fast is our strong suit, second only to being reliable. Thank you for the 5-star review!
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Thanks for your 5-star review, Burgess! We're thrilled to hear you're pleased with our service. ? We'll continue to provide top-notch transmission service! #HappyCustomers #TransmissionExperts
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