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Swanders Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(34 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(352) 527-0440

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
5546 N Lecanto Hwy Beverly Hills, FL 34465-2610
Swanders Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(34 Reviews)

BH
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Barry H.
Lecanto, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2023
10
Lift & tires
Best in citrus county only place I take my vehicle

JR
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J R.
Beverly Hills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2022
10
Reliable
I have used Swanders for 30 years. They are a reputable company and go the extra mile to make sure my car is well taken care of. I highly recommend Mark and his staff.

PM
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Patrick M.
Beverly Hills, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/20/2021
Terrible and expensive
Everything I had done at Swanders had to be repaired by another mechanic. Put wrong size oil filter so had bad leak. New radiator still losing antifreeze. Never really changed spark plugs and coils. Its cost me several thousand dollars only they fixed everything or not. Wouldn't take a jalopy there. I can keep going but it makes me sick to think I trusted them.
Not Recommended

SD
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Stephanie D.
Lecanto, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021
Professional
Stop by because my car was pulling to one side they took me immediately and checked my pressure and added air and they noticed I had a nail in my tire. They were able to stop one of their technicians and they took care of me tire right then. Thank you so much for your professional and immediate concern and patching my tire for me and getting me in and out.
Recommended

MD
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maia d.
Dunnellon, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2020
did not act as a reputable mechanic shop should act
I had my car towed there because the key was not turning at all so car would not start. This was my first time and chose this place based on positive reviews online. BIG MISTAKE!!!

He told me on the phone about 3 different possibilities and said the most expensive would be needing a new turn ignition and new keys ($500). I agreed to that and said that was fine if that was the case because I was kind of expecting this (read online happens to my kind of car a lot).
I called a few times and kept getting the run around but finally was told it was going to be done and ready for pickup. He said I should be so thrilled and happy because his mechanic was able to fix inside ignition and get it to start. No need to buy new ignition or new keys.

WHAT?!!!!!!!!!!!

I was flabbergasted. I said that it not what we agreed to on the phone. I said I told him I was ok with $500 most expensive fix if that is what was needed. He just kept telling me how grateful I should have been. Grateful for what? Doing a makeshift job I NEVER agreed to and have NO IDEA what his mechanic did to my car? This was my first visit there, so no trust foundation built up yet whatsoever.

I was NEVER EVEN TOLD about this UNTIL AFTER IT WAS ALREADY DONE!!!! This is not remotely acceptable to me. Great way to build trust. LOLOLOLOL

His entire attitude the whole time was unbearable.

This is the absolutely WORST experience I have ever had with any so-called reputable place. Did they even try to order and replace ignition? Apparently NOT even though that is exactly what I agreed to on the phone. MAKES ZERO SENSE.

UPDATE: the makeshift job is already showing signs of failing as key has been resistant to turn and I am afraid to drive anywhere and turn car off and get stuck again. But when that does happen even though supposedly 3 yr warranty on labor/parts, I would not take back there if he was the LAST mechanic on earth.
Not Recommended

JR
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John R.
Beverly Hills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
They treat you car like it was their own!
I trust Swanders with my new Durango and my '66 Mustang . Whenever you bring a vehicle in you are met with the utmost courtesy. Their shop and waiting room are both clean and welcoming! Have a car question? Bring it to them and you are sure to get professional answers and results!
Recommended

LM
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Louise M.
Dunnellon, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Honest Repairs
I would definitely recommend this business to anyone who needs car repairs! April and Mark are just a blessing to this community! I own 5 cars and the work they do is fantastic! Never a problem and if so they will figure it out! April and Mark treat you as if you were their own family! Many blessings to you both!
Recommended

JR
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Jeff R.
Hernando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Serpentine Belt
Second visit to Swanders for Service. Mechanic began working on my car at the exact time of my appointment, thus NO waiting or delay for my service. Service was fast and correct. This is my second 5 Star Review ( 2 for 2 ). I continue to be a Very Happy Customer.
Recommended

LB
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Lisa B.
Dunnellon, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
verified customerVerified Customer
Oil change
I have always home to Swanders.Mark the owner is very nice and he knows his business.I would def recommend them for ur car needs.They treat u like family there.
Recommended

OL
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Ollie L.
Beverly Hills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
verified customerVerified Customer
great work and they let you know if something needs attention
I would recommend this business to anyone who wants the job done right and at a reasonable price
Recommended

PP
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Paul P.
Dunnellon, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
verified customerVerified Customer
Great knowledge
Good experience. Took BMW in for service. Quick diagnosis, and options for reaction were provided. Recommend giving them a try for your automotive repair needs.
Recommended

NM
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Nanci M.
Beverly Hills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
verified customerVerified Customer
Best in Town for Women
I've been to many mechanics in my years on this earth and I must say that every time I've needed something done to my car, Mark and his staff have always been polite, kind and very knowledgeable. They have always steered me in the right way to obtain the maximum performance of my car. I trust Swanders not only the good service and heart-felt kindness of all who work there but on behalf of women out there that need TLC when it comes to their vehicle. We can be told anything and most of the time, we have no clue as to what a mechanic would be selling us. NOT WITH SWANDERS. They've been fair and they know what they're doing. Kudos to SWANDERS. Try them out - you won't be sorry (Ladies and Gents alike!!)
Recommended

ML
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Maryann L.
Hernando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
verified customerVerified Customer
Longtime Customer
Been going here for about 20 years.
Do I need to say more?.
Honest, and have gone the extra mile for me many times.
Even fitting me in once,3 big dogs were up on the lift with heads hanging out when I had an emergency. .Carl drove me home with 3 big dogs in the back of truck another time.
I do Big dog rescue and sometimes things just happen. They have always accommodated us.
Recommended

GM
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George M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
verified customerVerified Customer
Confidence
Mark and his staff are entirely comitted to making you aware in each step of your car's maintenance requirements and fulfillment.
I have never felt like I didn't know what was "going on out there". That gives me "Confidence".
Additionally, their individual service is sincere and accorded toward each person visiting that day, as though they are family.
Recommended

CI
Claudia I.
Florida
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2019
verified customerVerified Customer
Category: Service
Claudia said she was happy with the service the business provided. They got her in and out.
Recommended

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