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SWT Total Car Care- West 12th St

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(385 Reviews)
79
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
79
Net Promoter Score ®

Business Details

About

Specialty Wheel & Tire is an independently family owned auto repair business. Our mission is to provide honest automotive repair, quality workmanship and exceptional service. We are committed to provide a professional and friendly atmosphere in which customers may acquire the knowledge and needs of their vehicle. As a close family of Specialty Wheel & Tire is an independently family owned auto repair business. Our mission is to provide honest automotive repair, quality workmanship and exceptional service. We are committed to provide a professional and friendly atmosphere in which customers may acquire the knowledge and needs of their vehicle. As a close family of employees, our commitment to our customers and continuous improvement is essential to providing our high level of service. We value our long-lasting relationships with our customers, community and suppliers. This will allow long-term growth and profitability while providing future opportunities for our employees. ...more

Categories
Auto Maintenance, Tire Sales and Repair, Tire Repair
Contact
(605) 271-1114

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2121 W 12th St Sioux Falls, SD 57104

Affiliations

AAA - Approved Auto Repair
SWT Total Car Care- West 12th St's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(385 Reviews)

RK
RON K.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
The CV axle in my truck decided to die on my way to Montana…
Not good. I was about 40 minutes outside of Sioux Falls when it happened. I used AAA to get a tow and picked what seemed to be a very highly-rated auto repair business.

The high ratings are well-deserved. They were not only courteous, professional and knowledgeable, but when I explained that I was traveling and not local, they took my truck in immediately and started work on it. No “we’re all booked up” or “we can make an appointment for next week.” It simply unspoken that I needed to get where I was going.

As it was, they had to order a part which would not arrive until Thursday (not their fault). They gave me a nice loaner and I got a hotel room. I assumed that since the part was coming on Thursday, I’d be in the road on Friday. Not so.

The part arrived at 11:00 am on Thursday and the crew was waiting for it. I was on my way to Montana less than two hours later!

Kudos to Aaron and the crew at SWT!
Alisha J. from SWT Total Car Care- West 12th St responded on 09/06/2024 08:46 AM

We're glad to hear that your unexpected detour turned into a positive experience! Hats off to Aaron and the crew for keeping the gears turning, even when waiting on that elusive part! We understand how important getting back on the road is, especially when Montana is calling. Safe travels ahead, and if you find yourself needing assistance in the future, know that we’ll be here, ready to make your next repair adventure just as fast-paced and pleasant!


CL
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COREY L.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
10
Timely and Friendly
Aaron walked me through his recommendations swiftly and joyfully. Service on tire and alternator replacement was quicker than expected and gave me peace of mind. I don’t have a single regret by choosing SWT on West 12th St.
Alisha J. from SWT Total Car Care- West 12th St responded on 08/15/2024 06:18 AM

Thank you for your kind words about Aaron and SWT on West 12th St.! We're so glad to hear that you had a positive experience with your tire and alternator replacement. Aaron is a great asset to our team, and we're proud to offer quick and reliable service to our customers.

We hope to see you again soon!


MB
MICKEY B.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2024
verified customerVerified Customer
10
Great work
Where did a very good work.i would recommend them to everybody
Alisha J. from SWT Total Car Care- West 12th St responded on 08/05/2024 12:13 PM

Thank you for your feedback, Mickey! We appreciate your recommendation and are thrilled to hear that you were pleased with the service. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!


CH
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Craig H.
Sioux Falls, SD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/02/2024
0
Had vehicle in for axle seal
Took vehicle in for quote on axle seal replacement. Was quoted $600. Checked on parts and having a different place press the bearing off and new bearing and seal on for $100. Took me 30 minutes to pull the axle myself. And I'm a shade tree mechanic. They were way out of line. Wouldn't recommend them to my worst enemy!
Tabor S. from SWT Total Car Care- West 12th St responded on 07/08/2024 09:29 AM

Dear Craig, we understand that you were unsatisfied with the quote you received from us. We strive to be as affordable as possible while staying competitive. Doing any work yourself is always going to be a more affordable option. We hope you have a great day.

Tabor Schultz
Owner
605-274-6070

AT
AL T.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2024
verified customerVerified Customer
10
Self
They take good care of their customers and do great work
Aaron Z. from SWT Total Car Care- West 12th St responded on 06/13/2024 12:51 PM

Thank you for the awesome review, Al! We take pride in providing top-notch service and it's great to hear that you're happy with the work we did. We appreciate your business and look forward to seeing you again!


CK
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CURT K.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2024
verified customerVerified Customer
10
Great service
They had my car for maybe 4 hours and it was done. Great and quick service.
Tabor S. from SWT Total Car Care- West 12th St responded on 06/10/2024 05:05 AM

Thanks for sharing your experience with us, Curt! We're thrilled to hear that you were satisfied with the quick turnaround time for your car service. Providing efficient and top-notch service is always our goal. We appreciate your support and look forward to serving you again in the future. Drive safely!


RL
RUSS L.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2024
verified customerVerified Customer
10
Carb overhaul
Carburetor rebuild on 65 Ford Mustang. Car runs perfect!
Tabor S. from SWT Total Car Care- West 12th St responded on 06/05/2024 05:38 AM

Hey Russ! Thanks for trusting us with your 65 Ford Mustang. We're thrilled to hear that the carburetor rebuild did the trick and that your car is running perfectly now. If you need anything else in the future, we'll be here to help. Safe travels ahead!


BS
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BRUCE S.
Sioux Falls, SD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2024
verified customerVerified Customer
8
Satisfying service
They got my car in and quickly had it fixed.
Tabor S. from SWT Total Car Care- West 12th St responded on 06/05/2024 05:39 AM

Hi Bruce, Glad to hear that we were able to get your car fixed promptly! Our team always aims to provide efficient and effective service. Thank you for choosing SWT Total Car Care West. We look forward to seeing you in the future!


BL
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BOB L.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
verified customerVerified Customer
10
Emergency repair with little notification.
Friendly and professional service! Price for completed work was the same price as quoted.
Will definitely come back.
Thanks
Aaron Z. from SWT Total Car Care- West 12th St responded on 05/30/2024 06:19 AM

We're thrilled to hear that you had a great experience with us, Bob! Providing friendly and professional service is always our goal, and we're pleased that we could meet your expectations. We look forward to having you back and continuing to provide top-notch service for your vehicle. Thank you for choosing us for your automotive needs!


DK
DEANA K.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2024
verified customerVerified Customer
10
Great service & Great crew!!
I needed a new battery and Aaron ordered one and had it at the shop faster than I could get there. Then Derek changed out the old battery for the new battery almost quicker than it took me to pay my bill. Prices were right, service was great! Definitely will recommend SWT Total Car Care to others and will return again! Thanks guys!!
Aaron Z. from SWT Total Car Care- West 12th St responded on 05/22/2024 10:31 AM

We're delighted that we could swiftly take care of your battery replacement, and we appreciate you sharing your positive experience with us! It's great to hear that Aaron and Derek provided you with excellent service and that the prices were just right. Thank you for your recommendation, and we look forward to welcoming you back in the future!


GC
GLORIA C.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2024
verified customerVerified Customer
10
Always 5 stars !
The energies in the building are always 100! Always feel welcomed ! Even if it’s for something as simple as an oil change appointment. Keep up the good vibes & work guys ?
Tabor S. from SWT Total Car Care- West 12th St responded on 04/05/2024 10:32 AM

We're thrilled to hear that you feel welcomed and comfortable when you visit us, Gloria! Providing a positive and energetic atmosphere is just as important to us as providing top-notch car care, so we're glad that you feel the good vibes. Thanks for the shoutout and the five-star review!


GC
GLORIA C.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2024
verified customerVerified Customer
10
The best like always !
Best place in town ! Trust the guys working 100% . Aaron is always so professional , nice and honest all the time . As well with everyone else that works at SWT on 12th . Every time anyone needs a shop I always recommend SWT !
Aaron Z. from SWT Total Car Care- West 12th St responded on 02/19/2024 06:42 AM

Thank you for your positive review! We are thrilled to hear that you had a great experience at SWT Total Car Care West. Our team, especially Aaron, takes pride in providing professional, honest, and quality service. We appreciate your recommendation and we hope to see you again soon!


JC
Jerry C.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2024
verified customerVerified Customer
Category: Service
Jerry said they are convenient and do a super good job.
Recommended
Aaron Z. from SWT Total Car Care- West 12th St responded on 02/16/2024 12:39 PM

Thank you for your positive feedback, Jerry! We're glad to hear that you found our service convenient and that we did a super good job. We appreciate your support and hope to continue providing you with excellent service in the future.


MF
MARCY F.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2024
verified customerVerified Customer
10
Check of Maintenance Required light and tire pressure light
I made an appointment which was arranged within one day. Talked a bit about my car. They did a check and found why lights were on. Simple and fast. Wonderful polite staff.
Aaron Z. from SWT Total Car Care- West 12th St responded on 02/08/2024 12:45 PM

Thank you for choosing SWT Total Car Care West! We're glad to hear that you had a great experience with our quick and efficient service. Our team takes pride in providing excellent customer service. If you have any further questions or need assistance in the future, feel free to reach out. Safe travels!


EH
Elizeath H.
Sioux Falls, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2024
verified customerVerified Customer
Category: Service
Elizeath said the service was good.
Recommended
Aaron Z. from SWT Total Car Care- West 12th St responded on 02/08/2024 12:08 PM

Thank you for your positive review! We're glad to hear that you had a good experience with our service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Offers and Posts
We're thrilled to hear you had a speedy and joyful experience with us! ?? Aaron's recommendations and quick service make auto care feel like a pit stop in the fast lane! Thanks for choosing SWT Total Car Care for peace of mind! ? #AutoCare #CustomerJoy
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?? Ready to hit the books? Don't forget to prep your ride for the back-to-school traffic! ? A quick check-up on tires, brakes, and fluids can save you from unexpected detours. Let's keep your journey smooth and safe this school year! #BackToSchool

Thanks for the love, Al! We're delighted to hear you had a great experience with us. Your support fuels our engine ?? #CustomerSatisfaction #CarCare
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Thanks for the stellar review, Curt! ⭐️ We're thrilled to hear that you were impressed with our quick and efficient service. Our team is always ready to get you back on the road in no time! ? #CustomerSatisfaction #SWTTotalCarCare
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Thanks for trusting us with your classic beauty, Russ! Glad to hear the Mustang is purring like a kitten now. ?? #ClassicCarLove #HappyCustomer
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? We're thrilled to hear about your positive experience, Bob! ? Our team at SWT Total Car Care West is dedicated to providing top-notch service at fair prices. We can't wait to see you again! #CustomerSatisfaction #SWTTotalCarCareWest ?
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? Thank you for the stellar review! ? We're thrilled you had a ⚡ positive experience with us and that Aaron and Derek could energize your car in no time! We can't wait to see you again! #CustomerAppreciation #SWTTotalCarCare
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We're thrilled to hear that our good vibes are shining through! ? We're dedicated to making every visit welcoming and upbeat. Thanks for your support! #GoodVibes #CustomerAppreciation
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????? We're thrilled to hear about your positive experience at SWT Total Car Care West! ? Thank you for your kind words and recommendation! #SWTTotalCarCare #SiouxFalls #FiveStarService
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???#SiouxFalls mechanic fixed my car fast! He was so nice and explained everything. #SiouxFalls #AutoRepair
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Thanks for the kind words, Felecia! We're so happy to hear that you trust and feel comfortable with us. We'll always strive to go above and beyond for you. #SWTTotalCarCareWest #SiouxFalls ???
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