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Syracuse Frame & Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(44 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Discover our full-service car shop where exceptional customer care meets expert service - from routine maintenance, advanced diagnostics and repairs, to 24/7 towing, and frame repair, we're dedicated to keeping your vehicle safe, reliable, and road-ready. Discover our full-service car shop where exceptional customer care meets expert service - from routine maintenance, advanced diagnostics and repairs, to 24/7 towing, and frame repair, we're dedicated to keeping your vehicle safe, reliable, and road-ready.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(315) 476-7974

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1106 S State St Syracuse, NY 13202
Syracuse Frame & Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(44 Reviews)

JC
Jeffrey C.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Jeffrey said they got him in and out, did the work he asked them to do, and were very helpful.
Recommended

MA
Martin A.
New York
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Martin said they diagnosed the vehicle, and the price was too high to get the issues fixed. They have good service and they are good people.
Recommended
The Team A. from Syracuse Frame & Auto Repair responded on 04/10/2025 06:27 AM

Martin,  Thank you for your review. We are always striving to be competitive and fair in our pricing. Many repair facilities steer away from fabricating because it is a long labor intensive repair that often becomes costly. We take pride in being able to dedicate the time and the skill into offering this service. We are confident that if you decide to move forward with the repair you will be please with the results. 


CT
Conette T.
Syracuse, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Conette said they got an alternator worked on. The vehicle was taken home and then it needed a tune up. She feels it should have all been taken care of at the same time.
Recommended
The Team A. from Syracuse Frame & Auto Repair responded on 04/07/2025 05:34 AM

Conette, Thank you for taking the time to write a review, it is greatly appreciated. When your vehicle was towed in for a no start condition our priority was getting you back on the road with a reliable vehicle that would both start and run. Once the no start condition was resolved we road tested your subaru outback. At that time everything was in good running condition with no additional running concerns or lights present on the dash to indicate otherwise. While a tune up was not something we felt was needed at the time to address your no start concern, we certainly would have been more than willing to explore wether a possible tuneup would have been beneficial. We always want our customers to feel free to inquire with any questions and any concerns. Communication between us is such an important key componet when servicing vehicles. In order to provide the best service we want you to be comfortable to identify those concerns so we can address them for you. We will continue to always strive to provide the best reliable service and we are always here for you anytime you may need us. 


GJ
George J.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
George said he has been going there for years. They are great. He won't go any place else.
Recommended
The Team A. from Syracuse Frame & Auto Repair responded on 04/07/2025 05:36 AM

George, Thank you for the positive review, it is greatly appreciated and just so you know.... we think you're great too! Let us know when you're ready to get that air conditioning checked. 


LM
Ludmila M.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Ludmila said she is very happy with them. The inspection showed a couple of issues they were able to fix. She will always go back to them. She is thankful for their hospitality.
Recommended

AP
Ali P.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Ali said they were very informative, communication is good, everything seem to be fixed, caught some things and fixed those, as well.
Recommended

BM
Bazira M.
Syracuse, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Spoke with Spencer. He stated he is always happy with their work. In the past, they have always done well with the repairs and service. He likes that they are honest and they don't try to fix things that don't need fixed.
Recommended

WM
William M.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
William said it was good.
Recommended

BH
Bill H.
New York
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Bill said they always treat him fairly.
Recommended

JP
Jean P.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Jean said her experience has been fine so far. She said she appreciates Ann for being helpful, concerned and caring.
Recommended

YC
Yolanda C.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Yolanda said her sister has been going there and at this point the service is good. Her vehicle is running fine and Ann is great.
Recommended

DM
David M.
New York
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
Category: Service
David said the business was able to get him in quick, no issues with them, and they were able to work with his schedule. He said he dropped the vehicle off in the morning and couldn't make it back to the business before close, but they worked with him and it was convenient.
Recommended

RK
Richard K.
Canastota, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
Category: Service
Spoke with Mona. She said they got the job done.
Recommended

SR
gravatar
SARAH R.
La Fayette, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
verified customerVerified Customer
10
Great job fixing my 2018 Escape
Syracuse Frame did a great, professional job resolving a loud, clunking noise coming from the back end of my vehicle. The price was so reasonable, the work is guaranteed, and the vehicle was ready for pick up the same day.

Thank you, Syracuse Frame!

LG
Lee G.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
Category: Service
Lee said so far everything seems to be excellent. They do quality work.
Recommended
The Team A. from Syracuse Frame & Auto Repair responded on 11/05/2024 05:25 AM

Thank you Lee. We're here anytime you need us. 


Displaying Review 1 - 15 of 44 in total
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