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T&R Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(322 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

T&R Automotive is a local, family-owned and operated auto shop based in Salem, OR.

We have been serving your community with exceptional auto services for over a decade. Our staff has a combined experience of 30 years.
T&R Automotive is a local, family-owned and operated auto shop based in Salem, OR.

We have been serving your community with exceptional auto services for over a decade. Our staff has a combined experience of 30 years.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(503) 362-2494

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
370 Gaines St NE Salem, OR 97301
T&R Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(322 Reviews)

SK
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Suzanne K.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Always the best service!
I appreciate the 50 point inspection done with the oil change. And letting me know ow about other things that will be needed in the future.

JM
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Judy M.
Turner, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
This place is amazing, I will bring all my business to you from now on.
Wonderful place

PS
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Phillip S.
Falls City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Awesome Folks
They all were so helpful and knowledgeable about everything. Have assisted many of my friends.

TK
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Tom K.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great service.
T&R has kept cars and pickups running well for many years.

MC
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Manny C.
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great company
These guys are the best, great people, fast service, ovexcellent prices, they do what they say they will at the price quoted.

KE
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great mechanics and office staff
This company has the friendliest staff. They take the time to explain what they have done, what needs to be done soon or what is best for your vehicle.

RH
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Randy H.
Turner, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
vehicle maintenance
Kimberly, Matt and Russ did a superb job of scheduling and executing my vehicle maintenance in a timely, friendly, competent and professional manner.

SA
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Suzette A.
Salem, OR
BMW 325i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
T&R the best! Vote for them!
Always appreciate knowledgeable trustworthy service on all our vehicles!

Verified Customer
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Kind and polite mechanic and front office staff. Went above and beyond with assistance with car questions.
Very friendly and accommodating mechanic and staff.
Timely with appointment.
Great explanations to my questions.

ST
Scott T.
Oregon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Scott said they were very helpful with his daughter's vehicle. They brought it in 3 times, and the business found the issue every time.
Recommended

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Excellent Service - As always
Again, service was great. Thank you.

SA
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Suzette A.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Outstanding customer service & stellar mechanics!
Our family and friends always know we will be treated right at T & R! The BEST in Salem!

GP
Gary P.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent work
Russ always does a good job on all my rigs and Matt is great

RJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Trust
I have been bringing my Jeep to T&R for a long time and I will never go anywhere else.
I value and trust them.
It’s an older model 1998 and stuff needs maintenance or wears out
Russ and Kimberly explain what is needed and what it will cost in terms a not car person can understand
If I can provide one of the many outstanding examples of above and beyond…this is it
My computer went out, who knew a 1998 had a computer? After taking my Jeep to two other places with no answers, I took it to T&R
It was a a challenge for sure, but after 2 computers that did not work, the third did!!
They are fantastic
Even with little stuff, I don’t feel like a bother
I feel like family
I feel safe

JC
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Jackie C.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Brilliant Service and excellent communication.
T&R came recommended and I was not disappointed. Our starter on the van poofed out and I got it towed to T&R on a Friday evening after they were happy to accommodate the van for fixing. They were friendly and honest. My other vehicle also needed some issues addressed and I drove it there to pick up the van and left that with them for a day or 2. I got it back yesterday and I could not be happier. I am a grateful to the person who recommended them and grateful to T&R for being so fantastic. A+++++
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