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Team Eddie's Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(51 Reviews)
86
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

Categories
Contact
(631) 304-9438

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5160 Singleton Way Virginia Beach, VA 23462
Team Eddie's Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(51 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Excellent Service
Eddie’s team found the problem and took care of it at a reasonable price. I highly recommend them to anyone needing car service.
Eddie C. from Team Eddie's Auto responded on 01/18/2025 09:36 AM

It’s fantastic to hear that our team at Eddie's Auto was able to get to the root of the problem and fix it without breaking the bank. We always aim for that sweet spot of quality service at a price that doesn't require a second mortgage. Your recommendation means a lot to us, and we appreciate your trust in our work. Drive safe and keep those wheels turning!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Excellent service
Prompt service and fair price
Eddie C. from Team Eddie's Auto responded on 12/20/2024 04:50 PM

We appreciate you taking the time to share your experience! It’s great to hear that you received prompt service and found our prices fair—after all, we believe getting your car fixed shouldn’t feel like winning the lottery. If there’s anything more we can help you with, just give us a shout!


KT
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KATELYNN T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
They go above and beyond
When I had a whole bunch of problems with my car they had fixed and do anything in their power to help their customers I’ve always taken my car there and they do a great job every time
Eddie C. from Team Eddie's Auto responded on 12/11/2024 03:49 PM

We’re delighted to hear that you’ve had such a positive experience with us! It sounds like we were able to save the day (and your car). Your continued trust means a lot to us, and we’re committed to making sure your vehicle is always in great shape. After all, nothing says “I love my car” quite like bringing it in for a check-up! We look forward to helping you keep it running smoothly for many more miles ahead.


NS
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NICHOLAS S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2024
verified customerVerified Customer
10
Stellar, cost-effective, and quick turnaround time!
Had a leak coming from somewhere, which I suspected was the valve cover gasket. I called ahead to drop my vehicle of the next morning around 10 a.m., and they had it back to me by 2pm. Everything was solid, and no more leak! Fair pricing and stellar customer service. I found a new shop as my future go-to. Thanks to the Team ?
Eddie C. from Team Eddie's Auto responded on 11/17/2024 01:20 PM

We appreciate you taking the time to share your experience! It's great to hear that we could swiftly tackle the leak and send you back on your way without a drip in sight. With customer service goals like ours, we aim to make your car troubles disappear faster than you can say 'valve cover gasket.' It's wonderful to have you on board as a new regular. We promise to keep the bar high and the leaks low. Safe driving out there!


JJ
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2024
verified customerVerified Customer
10
STAND UP GUY AND STAND UP BUSINESS!
Words can't Express how much Eddie helped me on Car Repairs. he worked with me on pricing and repairs through the entire process. I would reccommend his services to Everyone! I TRUST HIM WITH ANY CAR REPAIR
Eddie C. from Team Eddie's Auto responded on 11/05/2024 10:49 AM

We really appreciate you taking the time to share your experience. It sounds like Eddie was on a mission to save the day—car repair superhero style! Your trust means the world to us, and we’re glad to know that the pricing and repairs were handled to your satisfaction. Recommendations from satisfied customers like you are truly the highest compliment. If you ever find yourself in need of more car assistance, we’re just a pit stop away!


SD
samantha d.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2024
verified customerVerified Customer
10
T. Pope
Great shop, great communication, and a great team
Eddie C. from Team Eddie's Auto responded on 10/21/2024 02:39 PM

We're really glad to hear that you had a positive experience with us! At Eddie's Auto, we believe great cars deserve a great team behind them. It's fantastic to know our communication hit the mark too—nobody likes a game of charades when it comes to car repairs! Your support means a lot to us, and we’re here to keep things running smoothly.


JW
janelle w.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2024
verified customerVerified Customer
10
Best auto repair in Virginia Beach
I love Team Eddie’s! They’ve helped me out twice now with repairs for both of my vehicles. Fantastic communication, extremely fair pricing, and incredible turnaround time (I feel like it’s almost unheard of these days to get your car back same day but they managed it!)
Eddie C. from Team Eddie's Auto responded on 09/25/2024 09:51 AM

We appreciate you taking the time to share your experience with Team Eddie's Auto! It sounds like your vehicles are getting the royal treatment. Fantastic communication and quick turnaround times are our secret ingredients, and we're glad to hear they worked their magic for you! We're always here to keep your rides running smoothly and get you back on the road in record time. Keep those wheels turning!


CH
chantel h.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2024
verified customerVerified Customer
10
Great Quality & Fast Turn Around
The communication was outstanding! I brought my car in and it was done within a day with optimal savings. It’s the only establishment I’ll bring my cars to.
Eddie C. from Team Eddie's Auto responded on 09/14/2024 09:36 AM

We appreciate you sharing your experience with us! It's great to hear that our communication hit the mark and that your car was ready faster than you can say "optimal savings." We strive to be the place you can count on for all your car needs—no pressure, no hassle, just solid service. Keep those wheels turning, and we look forward to keeping your rides in tip-top shape!


MB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2024
verified customerVerified Customer
10
I had an excellent experience at Team Eddies service center on my oil change…
Team Eddies workers were very professional, I bought my Jeep Grandcherokee in for an oil change and for a repair to my radiator system.. They repaired it the first time and never had another issue with it again!! This was my first time here and now I have a trust worthy place to take my car to for any repairs and the price was very good!!! Thankyou Eddie and your professional team of workers!!
Eddie C. from Team Eddie's Auto responded on 09/12/2024 09:35 AM

We appreciate you sharing your experience, and it's great to hear you found us professional and trustworthy! It's always our goal to make those oil changes and repairs go as smoothly as your Jeep Grand Cherokee does now. If your radiator is as reliable as our team, you should have smooth sailing ahead! We look forward to keeping your vehicle in peak condition for many miles to come.


JJ
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joe j.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
Professional Service
The Team was customer friendly and VERY Customer Oriented.
Communicates All Possibilities and Options.
Eddie C. from Team Eddie's Auto responded on 09/06/2024 06:19 PM

We're glad to hear that our team made such a positive impression with their customer-friendly approach and focus on your needs. It's our mission to make sure you know all your options, like you're shopping for your favorite pizza toppings! If you have any more questions or need assistance in the future, just let us know. Your satisfaction means a lot to us.


BC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
verified customerVerified Customer
10
Ben a new customer for life
This shop is exactly what you would expect from an auto repair shop! From the first phone call to the in shop customer service. It felt like family, they gave me a realistic quote plus military discount, that was significantly less than the overpriced ones i was getting from dealerships and other shops. After I dropped my car off to have them replace my alternator, one of the owners took me home. Gave me a call back same day to inform me my truck is ready. A customer friendly environment, Team Eddie's Auto definitely have a customer for life. Thank you fellas for a job well done.
Eddie C. from Team Eddie's Auto responded on 08/29/2024 08:59 PM

It sounds like we hit the nail on the head! We're glad to hear that your experience felt like a family affair, complete with realistic quotes and a ride back home. We think of our customers as part of our crew, and it's fantastic to know you've joined our team for good. Here's to many smooth rides ahead and maybe a few more alternator discussions in the future! Your support means everything to us.


MG
major g.
BMW 135i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2024
verified customerVerified Customer
10
Blown engine
Had a blown engine and the turn around for a new one with a warranty took no time at all. Great mechanics in the bay making it all going smoothly and constant reassurance during the process of ordering the engine, having the warranty, all good a new parts and to the best of my knowledge fair pricing… considering the work i needed done of course. Took a month to receive my car back and was in great communication with the shop through every step and also they work great with scheduling.I have had previous vehicles work on by Eddies auto and never had a bad complaint, they are people first - mechanics second type of hospitality, they will do as much as they can to work with you and thats greatly appreciated
Eddie C. from Team Eddie's Auto responded on 08/17/2024 09:36 AM

We're delighted to hear about your positive experience with us, Major! It's great to know that our team was able to provide efficient service with constant communication and prioritize your satisfaction throughout the engine replacement process. We always aim for fair pricing and it's wonderful to hear that you felt well taken care of. We truly value your continued support and look forward to providing excellent service for your future automotive needs.


DK
dan k.
Mercedes-Benz E550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
10
Amazing service. Very quick
Provided an affordable service in the fastest time I've ever seen at any car repair buisness
Eddie C. from Team Eddie's Auto responded on 08/15/2024 09:34 AM

We're thrilled to hear that you were impressed with our speedy and affordable service! At Team Eddie's Auto, we strive to provide efficient and cost-effective car repairs to ensure our customers can get back on the road with minimal inconvenience. Thank you for choosing us, and we hope to see you again for any future automotive needs. Drive safely!


KL
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kevin l.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
10
Prompt honest service
Team Eddie's got my car in and fixed same day, when every other shop I called couldn't see me for a week. Pricing was fair and they delivered on all commitments.
Eddie C. from Team Eddie's Auto responded on 08/08/2024 09:35 AM

Hey Kevin, thank you for choosing Team Eddie's for your car needs! We're thrilled to hear that we could get your car in and fixed promptly. We understand the frustration of waiting when your car needs attention, so we're glad we could provide a swift solution for you. We always strive to deliver on our commitments and provide fair pricing. It's great to know that we hit the mark for you. Looking forward to helping you out again in the future!


PB
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P B.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
10
Quality customer service
My experience was amazing. I arrived early and they were very helpful. They completed the job in a timely manner.
The charges were very close to the estimate given. I am sure I will be using them for future repairs.
Eddie C. from Team Eddie's Auto responded on 08/08/2024 09:35 AM

We are delighted to hear that you had an amazing experience at our auto shop! Arriving early and having a timely job completion are definitely great perks. We aim to provide accurate estimates, so we're thrilled that the charges aligned closely with the initial estimate. We look forward to helping you with any future repairs you may need. Thank you for choosing Team Eddie's Auto!


Displaying Review 1 - 15 of 51 in total
Service Coupons and Posts
?✨ We love hearing that we’ve got your back when your car throws a tantrum! Thank you for trusting us time and time again. We’ll keep your ride happy so you can focus on the road ahead! ?️ #TeamEddiesAuto #CarCareChampions
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Thanks a million for the glowing review! ?? Eddie loves turning car troubles into smiles, one repair at a time. Your trust means the world to us—let's keep your ride purring! ?️ #TeamEddiesAuto #TrustTheExperts
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We’re thrilled you had a great experience! ?✨ Our team believes communication is key—just like how important your oil change is! Thanks for the kind words! We promise to keep the good vibes rolling. ? #TeamEddiesAuto #CarCareGoals
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? We're thrilled to hear you love Team Eddie’s! ?? Same-day service is just part of our magic! ? Thanks for trusting us with your rides and for the kind words! We're always here to keep you rolling! #TeamEddiesAuto #CustomerLove
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Thanks for the awesome review! ?✨ We’re thrilled to hear that our communication hit the sweet spot and that we saved you some bucks! Your car giving us a 5-star rating? Pure automotive magic! ?? #TeamEddiesAuto #WeGotYouCovered
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We’re revved up to hear about your experience! ?? Thanks for trusting us with your Jeep and for the high praise! We’re always here to keep your ride running smoothly—like a well-oiled machine! ?? #TeamEddiesAuto #TrustInUs
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We're thrilled to see our customer-friendly team hitting the right notes! ? Your satisfaction is our engine that keeps us going! ?? Thanks for recognizing our commitment to options and communication! #TeamEddiesAuto #CustomerFirst
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?? We're thrilled to hear about your experience! A blown engine isn’t fun, but our team was on it like grease on a gearbox! ? Thank you for trusting us with your wheels—we promise to always keep the communication smooth! #TeamEddiesAuto #CustomerFirst ?️?
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Thanks for the fantastic review! ?⚡ We pride ourselves on being speedy, but we promise our quality is just as fast! Your support keeps our engines running. Ready to tackle the next repair? #SpeedyService #TeamEddiesAuto
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?✨ We're thrilled to hear you had an amazing experience! Arriving early is half the battle, and we're glad we could help you get back on the road in no time. We're ready for your next pit stop anytime! #TeamEddiesAuto #CustomerAppreciation ?️?‍?
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?? Looks like we're the superheroes of same-day car repairs! ?‍♂️ Thank you for trusting Team Eddie's Auto with your ride. We love delivering on our promises (and your wheels)! See you next time for more quick fixes! ⚙️? #TeamEddiesAuto #CarCareHeroes
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We're revved up at Team Eddie's Auto to see your 5-star review, Amanda! ?? We're always here to get you back on the road with top-notch service and a friendly smile! #CustomerAppreciation #TeamEddiesAuto
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? Thanks for making Team Eddie's Auto your go-to spot, Greag! We're thrilled to be of service and look forward to keeping your wheels rollin' smoothly! ? #Grateful #CustomerLove
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We're thrilled to hear about your positive experience! ? Thanks for choosing Team Eddie's Auto for your GMC truck repair. We're always here to keep you and your vehicle in top shape. #CustomerSatisfaction #AutoRepair
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Thanks for the amazing review, Tonya! We're thrilled to hear that you had a great experience during your first visit. We appreciate your support and can't wait to see you and your friends again! ?? #TeamEddies #HappyCustomers
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We're tickled pink to hear that, James! We're committed to keeping it real and treating our customers like family. Thanks a million for the stellar review! ?? #TeamEddiesAuto #CustomerAppreciation
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Thanks for the 5-star review, Sarah! We're glad we could 'drive' home a positive experience for you. ? Our team is always here to keep your wheels in top shape. #TeamEddiesAuto #CustomerSatisfaction
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Thank you for the 10 out of 10, Ariel! ? We're thrilled the brake pad change was speedy and you're a happy camper! ?? We appreciate your support and service. #CustomerAppreciation #TeamEddiesAuto
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