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Team One Auto Group - New Cumberland

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,169 Reviews)
88
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
2.0
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Dillsburg, York, Mechanicsburg, and New Cumberland you’ve found us. Here at Team One Auto Group, we work hard to earn your trust and loyalty. We know how important it is to find a car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Dillsburg, York, Mechanicsburg, and New Cumberland you’ve found us. Here at Team One Auto Group, we work hard to earn your trust and loyalty. We know how important it is to find a car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(717) 774-1093
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
102 Lewisberry Rd New Cumberland, PA 17070-2417
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Team One Auto Group - New Cumberland 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,169 Reviews)
Write a Review
Recent Reviews
FB
Frank B.
New Cumberland, PA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent service
Great service, knowledgeable people.
AB
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Andrew B.
New Cumberland, PA
Toyota Tacoma
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/11/2025
verified customerVerified Customer
3
Oil change, tire rotation, driveshaft.
Took truck in for oil change and tire rotation. Still have brake dust on front rims. Also had new driveshaft installed, seems to be working properly. Was told tires were rotated,They were not! Probably not taking my truck here anymore.
CE
cara e.
New Cumberland, PA
Nissan Altima
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/01/2025
verified customerVerified Customer
0
Poor and lack of communication
Not very happy with the service. Went in for an alignment and was given an oil change instead. Not sure where oul change comes from alignment but I appreciate my car being looked at to see what's wrong but wish you would double check an make sure what service I needed
RS
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Richard S.
New Cumberland, PA
Volkswagen Atlas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Car service
Car was in for inspection, everything went smoothly. Friendly staff. I'll definitely return for service.
MU
Mark U.
New Cumberland, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great guys good job.
They do a great job and are fair.
Verified Customer
New Cumberland, PA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
9
Happy customer
You are very friendly and polite. No problem making an appointment. Work is done in a timely fashion and well. Will continue taking our vehicles for service.
PS
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Pamela S.
Newville, PA
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Very efficient and fair pricing! Thank you
My car was completed very quickly and the pricing was very fair.
SC
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Samuel C.
New Cumberland, PA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Sam Caudill
I have 5 cars. I'll bring them all to team one. They are very professional. The price is right and I look forward to using them in the future.
BF
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Bryan F.
Harrisburg, PA
Lexus RX 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Number one garage
They’re a great group of excellent and knowledgeable mechanics. I would recommend them to anyone looking for a great vehicle mechanic .
Verified Customer
New Cumberland, PA
Land Rover LR4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
State Inspection and tire rotation
I received an appointment the day after my call. With a coupon, the cost was excellent.
Verified Customer
New Cumberland, PA
BMW 3 Series
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2025
verified customerVerified Customer
8
Inspection/tune-up
Overall good. Sometimes difficult to connect (voice mail full)
AS
Ann S.
New Cumberland, PA
Buick Verano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
New customer
Scheduling was quick. When I called to set up an inspection, Aaron has us scheduled for the next day.
Jason W. from Team One Auto Group - New Cumberland responded on 01/11/2025 09:37 AM

We appreciate you taking the time to share your experience! ? It's fantastic to hear that scheduling was a breeze for you. Aaron certainly has a knack for making things happen faster than a speeding ticket! We're here to keep things running smoothly for you. If you ever need anything else inspected (or just want to chat about cars), we're just a phone call away! ? #TeamOneAutoGroup #QuickService

JM
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JEANNETTE M.
Lewisberry, PA
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Great service
The shop employees were honest with me and explained everything. It's a great feeling to have a shop l can trust. Reasonable prices too.
Jason W. from Team One Auto Group - New Cumberland responded on 01/02/2025 09:33 AM

We are delighted to hear that you found our team to be honest and trustworthy! ? It’s not every day that you come across a shop dynamic that feels more like family than just business. We strive to make sure every customer leaves feeling informed and satisfied—after all, knowledge is power! And who doesn’t love reasonable prices? They really are the unsung heroes of car maintenance! ?? #CustomerCare #TrustIsKey

MB
mitch b.
New Cumberland, PA
Toyota 4Runner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/31/2024
verified customerVerified Customer
0
Alignment gone wrong
Recently did some suspension work on my 4runner and lifted it. Needed a place to get a good alignment after being let down by the big tire shops. Made my appointment and dropped it off. I went to pick it up and everything went well. I marked the bolts when doing the work so I could get the alignment close enough to get it here. I looked under my vehicle to find that none of the adjustments were touched. I drove back to the garage and spoke to the same guy at the front desk and I asked them why they didn't touch any of the adjustments. I had left a note on the shifter for the tech. He also said the lower ball joint was bad and that's why it wasn't done (was told my alignment was done regardless of this). He couldn't produce the before and after measurements. He gave me a the run around and offered two free oil changes. I said no, I want my alignment done correctly. Finally he said to bring it back Monday with the ball joint replaced. I did that and I thought it would be made right. I go and pick it up once ready. I look at the provided specs and they once again weren't what I asked for. Told them to have a merry Xmas. Go to drive and it's pulling all over with a crooked steering well. Cutting my losses and going somewhere that can get the job done.
JS
James S.
New Cumberland, PA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Oil change.
Everyone was courteous and polite. The oil change was quick and efficient.
Jason W. from Team One Auto Group - New Cumberland responded on 12/21/2024 09:35 AM

We greatly appreciate your kind words about our team's courteous and polite service! ?? It’s wonderful to know that your oil change was not only quick but also efficient—just like a well-oiled machine! If there’s anything else we can assist you with, feel free to let us know. #CustomerSatisfaction #TeamOneAutoGroup

Displaying Review 1 - 15 of 1171 in total
Service Coupons and Posts
Thank you for the shout-out! We're thrilled our crew could rev your engine with knowledge and service! 🚗💨 Stop by anytime for more car chats and laughs. We're here to keep you rolling smoothly! #TeamOneAutoGroup #CarCareComedy
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We're thrilled to hear you think we're "fair"! 🤝 We always aim to keep our work as reliable as a well-tuned engine. Thank you for the kind words! Keep those wheels spinning! 🚗💨 #TeamOneAuto #FairAndSquare
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Thanks for the speedy review! 🚗💨 We promise not to race your car out the door, but we do like to keep things speedy (and fair!). Your satisfaction fuels our engine! 🔧💰 #TeamOneAuto #FastAndFair
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Wow, with 5 cars, you're basically our VIP fleet! 🚗💨 We’re thrilled you trust us with your rides. We promise to keep them in tiptop shape! Thanks for the love and we'll be ready for your next pit stop! 😄🔧 #TeamOneAutoGroup #CarCareChampions
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We’re feeling like the automotive Avengers over here! 🦸‍♂️ Thank you for the 🚀 recommendation! Our mechanics are always on a mission to keep your ride in top shape! We promise to keep impressing! #TeamOneAutoGroup #MechanicMagic 🛠️✨
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?✨ Quick scheduling and next-day inspections? Sounds like we’re living in the future! ?️ Thanks for the love! We promise to keep things speedy, just like a well-oiled engine. ?? #TeamOneAuto #FastAndFriendly
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?✨ Our team believes honesty is the best policy—well, that and good oil changes! ? We're thrilled you had a trusted experience with us. Come back anytime for those reasonable prices and great vibes! #TeamOneTrust #AutoCareWithASmile
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Your oil change experience was quicker than a cat on a hot tin roof! ?? We're thrilled to hear our team kept it courteous and efficient. Thanks for the kind words, and remember, we’re always here to keep your ride purring! ?? #TeamOneAuto #OilChangePros
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We strive for that 5-star vibe! ? Thanks for the love! Our team believes in friendly service and wallet-friendly prices. Keep those engines roaring and smiles shining! ?? #TeamOneAuto #QualityService
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Thanks for the love! ?? We believe in speedy service without breaking the bank—because who wants to empty their wallet faster than their gas tank? ? We're thrilled you had a great experience! #TeamOneAuto #SpeedyService
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We appreciate the shoutout! Our mechanics are like superheroes in grease-stained capes, working hard to keep your wheels spinning smoothly. Thanks for trusting Team One Auto Group! ?‍♂️?? #TeamOneMagic #GreaseMonkeysUnite
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?? Stuck in a jam? No worries! We're basically roadside superheroes! ?‍♂️ Thanks for trusting us with your wheels, even if just for a pit stop. Next time, bring snacks, and we’ll make the wait fun! ? #TeamOneAuto #RoadsideRescue
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? Thank you for the kind words! We love working on cars that need a little TLC (and a dash of magic). ? You’re the reason we jump like a mechanic at a pit stop! ?? Cheers to more road trips and fewer worries! #TeamOneAuto #BestOfTheBest
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Thank you for the tire-ific review! ?? We're glad we could roll out the red carpet for your new tires in no time. Remember, a happy car means a happy driver! ?️ #TeamOneAuto #TireGoals
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Thank you for trusting us with your wife's GMC Terrain! ?? We’ll always keep your rides safe and sound—like a car spa day! ? Come back anytime for more auto pampering! #TeamOneAuto #CarCareMagic
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We appreciate your loyalty! ? Your trust keeps our engines running—just like we keep your vehicles rolling! ?✨ Thanks for being part of the Team One family! #AutoCare #TrustworthyService
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Thank you for trusting us with your ride inspections! ?? We aim to make your vehicles feel as loved as a puppy at a park! ?? Remember, great service is our fuel! Can't wait for your next pit stop! #TeamOneAuto #ProfessionalService
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No complaints? Sounds like a win-win! ? We're thrilled our team impressed you with prompt and polite service. Next time, we’ll provide a complimentary tiara to match your royal experience! ? Thank you for recommending us! #TeamOneAuto #CustomerRoyalty ?✨
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?✨ At Team One Auto Group, we strive for that homey vibe! We're thrilled you felt at home and got the service you needed. We're ready to pamper your family's vehicles anytime! Thank you for placing your trust in us! ?❤️ #TeamOneFamily #AutoCare
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?? Sounds like we gave your SUV the spa day it deserved! From inspections to tire makeovers, we’re thrilled you had a smooth ride with us. Thanks for trusting Team One Auto Group to keep you rolling! ? #AutoGoals #TeamOneMagic
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?? Tire troubles? Not a problem! We're thrilled our team could patch things up swiftly and with a smile. Thanks for trusting us! Remember, we can't fix a tire that went flat from too many dad jokes! ? #TeamOneAutoGroup #TireTroubleFixers
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We’re revved up to hear that our team, led by Aaron, hit the service sweet spot! ?? We're always here to keep you rolling smoothly. Thanks for the awesome shoutout! #TeamOneAuto #ServiceGoals ?
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?? Efficiency is our middle name! We're thrilled you zoomed in for your appointment and zoomed out with a FREE oil change! Thanks for spreading the word about our team of car whisperers! You're the reason we keep rolling! ?? #TeamOneAuto #FastAndFriendly
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?? Thanks a latte for the kind words! We're thrilled our service was speedier than a caffeinated squirrel! ?️ We're ready to welcome you back anytime you need a pit stop. Until then, keep those wheels rolling! #TeamOneAutoGroup #AutoMagic
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Woohoo! ? Thanks for the sizzling ⭐️⭐️⭐️⭐️⭐️ review! We're thrilled to be your go-to garage! ? #happycustomers #grateful
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Thanks for the kind words! ? We're thrilled to hear you plan to 'stick with the winning team' for your car repairs. We'll always be here to lend a helping hand. ? #CustomerAppreciation #TeamOneAuto
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Thanks for the ⭐⭐⭐⭐⭐ review, Cathy! Glad we could prep your car for vacation. We can't wait to see you again! #HappyCustomer #SmoothRides ?
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? We appreciate the love, William! ? We're thrilled to hear that Colin provided top-notch service. We're here to treat you like a VIP every time! #CustomerService #TeamOneAuto
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Michael! We're thrilled to hear that we've always been able to provide reliable and great service! Your trust means the world to us! #CustomerAppreciation #TeamOneAutoGroup
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Thanks for revving us up with your 5-star review! ?? We're glad to fuel your satisfaction with our quick and efficient service. #TeamOneAuto #CustomerAppreciation
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Woo-hoo! ? Thanks for the awesome review! We're thrilled to hear you had a great experience with us. We look forward to seeing you again soon! #TeamOneAuto #FiveStars
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Thanks for the A+ review! ? We're thrilled to have won you over as customers. We're always here to listen, and we're glad we could give you peace of mind. Looking forward to welcoming you and your wife back! #CustomerSatisfaction #ProfessionalService
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? Thank you so much for the awesome review! We're thrilled to hear you had a great first experience with us. Can't wait to be your go-to for all things auto in the future! ?? #CustomerAppreciation #TeamOneAutoGroup
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Thanks for the awesome review, Jessica! ? We're all about transparency and earning your trust, no 'blinker fluid' upsells here! ? #TrustworthyMechanics #HappyCustomers
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Thanks for revving us up with a 5-star review! We're thrilled to hear you had an amazing experience with us ? Can't wait to have you back! #CustomerSatisfaction #TeamOneAutoGroup
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Thanks for being a loyal customer, Donald! We're glad to have you back for all your auto needs. ? Our team is here to keep your wheels rolling! #CustomerAppreciation #TeamOneAutoGroup
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Thanks for the rave review! We're thrilled to keep your ride in top shape. ?? Let's keep those wheels rolling smoothly. #CustomerSatisfaction #AutoCare
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? We're so glad we could help you out multiple times! Thanks for trusting us with your vehicle needs. We appreciate your recommendation! ? #TeamOneAuto #HappyCustomers
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Thanks for the 5-star review, Wade! ? We're thrilled to hear that you appreciated our service and knowledge. We're here for all your auto needs! ?? #TeamOneAuto #CustomerSatisfaction
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Thanks for trusting us with your car, Harry! We're glad to be your new go-to! ?✨ #CustomerAppreciation #TeamOneTotalCarCare
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Thanks for revving up our day with your kind words! ? We're delighted to hear that our punctuality and friendly service hit the mark! Thank you for choosing Team One Total Car Care! #CustomerSatisfaction #WeLoveOurCustomers
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Thanks for the ⭐⭐⭐⭐⭐ review, Richard! We're thrilled you had an excellent experience with us. Fair pricing and excellent service are what we aim for! ?? #HappyCustomer #TeamOneTotalCarCare
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Thanks for the love, Luis! ? We're all about keeping it real and getting you back on the road with confidence. Thanks for rolling with Team One Total Car Care! ? #CustomerForLife #TeamOneCares
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????? Thank you for the fantastic review! We're thrilled to hear about your positive experience with our team. We appreciate your support! #TeamOneTotalCarCare #NewCumberland ??
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⭐️⭐️⭐️⭐️⭐️ Thank you for the awesome review! We're thrilled that you had a great experience with us. ?? #HappyCustomers #TeamOneTotalCarCare #AutoMaintenance #NoSurprises
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? Thank you for the kind words! ? We're thrilled to hear that you enjoyed our service and waiting area. ?? #TeamOneTotalCarCare #CustomerAppreciation #QualityService
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? Thank you for your amazing review! We are thrilled to have you as a loyal customer. ?? #TeamOneAuto #CustomerAppreciation #NewCumberland
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Thank you for the ⭐⭐⭐⭐⭐ review! We appreciate your recommendation! ?? #GreatService #HighlyRecommended #TeamOneAutoCare #NewCumberland
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Thank you for the kind words, Tiffani! We're so glad Colin and Isaac could help. ? #TeamOneTotalCarCare #NewCumberland
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Thank you for the kind words, Kenneth! ? We're so glad you had a great experience at Team One Total Car Care. #NewCumberland #CarCare #HappyCustomer ?
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Thank you for the kind words, Jody! ? We're so glad you had a great experience with us! #TeamOneTotalCarCare #NewCumberland ?
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finest"!! Thanks for the great review, Jon! ? We're so glad you had a great experience with us at Team One Total Car Care in New Cumberland. #TeamOneTotalCarCare #NewCumberland
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Thanks for the great review, John! We're glad we could help you out and take care of the issue. ? #TeamOneTotalCarCare #NewCumberland ?
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We're so glad to hear you had a great experience with us, Luis! ? We strive to provide honest and helpful customer service and we're so happy you noticed. Thanks for the kind words! #TeamOneTotalCarCare #NewCumberland
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Thanks for the kind words, Mandi! We're so glad Colin was able to make your experience stress-free. ? We're proud to provide reliable service and honest advice. #TeamOneTotalCarCare #NewCumberland ??
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#NewCumberland ????? Amazing service! Always friendly, courteous and prompt. Highly recommend to family & friends. #NewCumberland
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Thanks for the great review, Michael! ? We're glad you had a great experience at Team One Total Car Care. #NewCumberland #CustomerSatisfaction #CarCare ?
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Thanks for the kind words, Jon! ? We're glad Barry made the right decision and that you're happy with the results. #TeamOneTotalCarCare #NewCumberland
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Thanks for the great review, Alyssa! We're so glad you had a great experience with us. ⭐️ #TeamOneTotalCarCare #NewCumberland
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Thanks for the kind words, Scott! ? We're so happy to be part of the New Cumberland community. #Team1TotalCarCare #NewCumberland
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Thanks for the great review, Debra! We're so glad we could help you get your car ready for your trip. #TeamOneTotalCarCare #NewCumberland ??⭐️⭐️⭐️⭐️⭐️
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???#TeamOne #NewCumberland
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Thanks for the great review, Ralph! ?We're glad we were able to get you back on the road quickly and at a fair price. #TeamOneTotalCarCare #NewCumberland
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Thanks for the great review, Rosanne! We're so glad you had a great experience with Colin and the team. ? We look forward to seeing you again soon! #TeamOneTotalCarCare #NewCumberland
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?Total One got me in fast! Great customer service & my car was back quickly. #NewCumberland ??
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Thanks for the great review, Michelle! ?We're glad we could get you in quickly and that everything went well. #TeamOneTotalCarCare #NewCumberland
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Thanks for the kind words, Dennis! ? We're glad we could get you in and get your daughter's car fixed quickly. #TeamOneTotalCarCare #NewCumberland
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Thanks for the kind words, Patrick! ? We're so glad you had a great experience with us. #TeamOneTotalCarCare #NewCumberland
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Thanks Alex! ? We're glad we could get you back on the road quickly. #TeamOneTotalCarCare #NewCumberland
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Thanks for the great review, Larry! ? We're glad we could get your check engine light fixed quickly. #TeamOneTotalCarCare #NewCumberland
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?Oil change done fast & fair! ?Jason was ?! Will be back! #NewCumberland
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