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SureCritic / Auto Repair / Telle Tire & Auto Centers - St. Charles
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Telle Tire & Auto Centers - St. Charles

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(921 Reviews)
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Score Details

5 stars
94%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

When you bring in your car for tire maintenance or replacement, let us take a look at the whole vehicle. Our ASE-certified technicians offer excellent, professional service to keep your car running safely and smoothly. We always stand behind our labor and parts warranties and we’ll keep you informed about your vehicle. When you bring in your car for tire maintenance or replacement, let us take a look at the whole vehicle. Our ASE-certified technicians offer excellent, professional service to keep your car running safely and smoothly. We always stand behind our labor and parts warranties and we’ll keep you informed about your vehicle.

Categories
Auto Repair, Car Maintenance, Tires
Contact
(636) 723-2600
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2539 W Clay St Saint Charles, MO 63301
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Telle Tire & Auto Centers - St. Charles' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(921 Reviews)
Write a Review
Recent Reviews
RA
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Richard A.
Bethel, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
7 Week Road Trip
On a cross country trip we received a second check engine light. We stopped and were directed to Telle Tire across the street. Went there and Dennis, service manager, got our car analyzed by Joe. He said it was the downside Oxygen sensor. Joe had us up and running in no time.
Thank you so much for the Awesome service and hospitality. Rick n Janet, Bethel, Maine
Recommended
DD
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DANIEL D.
Saint Charles, MO
Lincoln Navigator L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
verified customerVerified Customer
Excellent Service
I took my truck into a dealer ship and they told me I needed a new timing belt at a cost of $3,000. I called Telle Tire to check on their price and they were at $1,610. I transferred the truck over to them and after further review the problem was not the timing belt and it only cost me $129.
Recommended
KF
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Kevin F.
Saint Charles, MO
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/09/2020
We had a good run......
My wife had her oil changed here about a week ago just as she had done several times before. Never had any problems and actually was very pleased with them. This time,however, shortly after picking her vehicle up the check engine light came on( before she even got home). They had noted that the coolant was low so I thought maybe that was the cause. Filled coolant and check engine light remained. Stopped by an Auto Zone amd had codes pulled (for free) and was given an oil pressure sensor switch code. Seemed kind of odd an oil related code came up just after having it serviced but anythings possible Took it back to Telle and told them the error code we got andSceduled an appointment with them. They ran diagnostic(for $130) and came up with oil pressure circuit low and upon inspection found out that theoil filter adaptercwas leaking. My wife noted it was odd that this developed right after our oil change. She was assured that this was common in her model car and that it just happens that way sometimes. I knew little about oil filter adapter(oil cooler assembly) so I did some research and found out that is does sometimes have a tendency to leak in some cases but that the most common cause for it was overtightening of the oil filter,cracking the plastic part. Now it would be impossibe to prove when and or how the part starting leaking but it sure cast some doubt on the random possibility the thing was already cracked befoe oil change. Did the tech use a torque wrench ? I dont know. I could probably even eat a couple hundred dollar mystery given the track record of excellent interaction with this shop but 1000 dollars of this sucks. Ouch. Anyway it would be hard for me to recommend this shop but I would not discourage it either. What I would recommend though,is reassert their techs to strive for excellence in everything they do from oil changes to tires to major overhauls so that they can confidently share and convey to their customers that evetything was done professionally and according to spec in servicings. To most of us 1000 dollars is a lot of money. To have doubt and suspicion that someone may have dropped the ball and it cost me alot

It was a good run......
Not Recommended
TD
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TOM D.
St. Peters, MO
GMC Envoy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
verified customerVerified Customer
Fast Service
I brought my car in late one day with a distributer coil failure. It was ready the next morning even with a brake job I told them to complete. Great service!
Recommended
TV
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TIM/JANE V.
Saint Charles, MO
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
verified customerVerified Customer
Needed quick help
2 days before a holiday and I had a dead battery. Dennis worked me in, replaced the battery and had the guys do a full diagnostic. No one else would have worked me in that quickly. I have been a customer of Telle (Safeway) for 30 years and can’t think of using anyone else.
Recommended
Verified Customer
Saint Charles, MO
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
verified customerVerified Customer
Trusted
That says it all when it comes to car service.
Recommended
SB
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SHERRIE B.
Saint Charles, MO
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
verified customerVerified Customer
They are trustworthy
Just needed a tire rotation but vehicle had another issue they detected. I trust them to fix the issue & they did
Recommended
CT
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CAROL T.
O'Fallon, MO
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
verified customerVerified Customer
Quality service
Quality service at fair prices and employees very knowledgeable and friendly. I recommend this shop highly.
Recommended
DD
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DANIEL D.
Saint Charles, MO
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
verified customerVerified Customer
Great customer service
Always good communication and friendliness.
Recommended
TB
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TOM B.
Saint Charles, MO
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
verified customerVerified Customer
Customer Service #1
Joe and Gary are customer service at its best. Friendly environment with great service. I sat and waited and the time they told me it would be for my car was spot on.
Recommended
Verified Customer
Saint Charles, MO
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
verified customerVerified Customer
Great service Trustworthy
Dennis is so professional and nice to deal with.
Recommended
CM
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CAROLE M.
Florissant, MO
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020
verified customerVerified Customer
Friendly, professional service
Very friendly staff and I’ve never been disappointed with the service.
Recommended
LG
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LYNN/JANE G.
Saint Charles, MO
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
verified customerVerified Customer
Friendly
Good customer service
Recommended
DF
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DARRELL F.
St. Peters, MO
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
verified customerVerified Customer
Routine maintenance
Just the same run-of-the-mill great service
Recommended
MC
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MICHELLE C.
Manchester, MO
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
verified customerVerified Customer
Friendly, honest
Friendly and honest
Recommended
Displaying Review 1 - 15 of 921 in total
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